App Support

Our new clients who is providing and supporting worldwide user in 365 days a year, 24hours a day, 7 days a week. **Responsibilities**: - Attend to online user enquiry, assist them to solve any basic apps issues - Handle escalations and manage client expectations on an ongoing basis - Identify and document user and system issues - Raise ticket to allow...

Attend to online user enquiry, assist them to solve any basic apps issues - Handle escalations and manage client expectations on an ongoing basis - Identify and document user and system issues - Raise ticket to allow development team or vendor to resolve the issue - Update and manage any defects, issues tickets appropriately - Manage stakeholder...

Attend to online user enquiry, assist them to solve any basic apps issues - Handle escalations and manage client expectations on an ongoing basis - Identify and document user and system issues - Raise ticket to allow development team or vendor to resolve the issue - Update and manage any defects, issues tickets appropriately - Manage stakeholder...

**Responsibilities** - Attend to online user enquiry, assist them to solve any basic apps issues - Handle escalations and manage client expectations on an ongoing basis - Identify and document user and system issues - Raise ticket to allow development team or vendor to resolve the issue - Update and manage any defects, issues tickets appropriately - Manage...

In charge of merchandising work at designated pharmacy outlet - Responsible to cover retail outlet in merchandising, stock check and replenishment, product display - To monitor stock movement at stores - To work together with Sales Executive/ Area Manager/ Key Account Manager to ensure that stocks availability at the maximum level for maximum sales...

Identify and document user and system issues - Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue - Maintain a knowledge base of known defects, issues, process, techniques etc. - Update and manage problem tickets appropriately - Manage stakeholder relationships with...

Identify and document user and system issues - Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue - Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately - Manage stakeholder relationships with...

This job opportunity is for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to Grab services, payment issues, Grab orders, and the Grab App. Here's a summary of the key details:Job Scope:Handling inbound communications (calls, emails, live chat) from customers regarding general...

Job Description: - Assessing problems - Identifying and assessing technological solutions - Troubleshooting and solving existing problems - Working with cross-functional teams - Providing on-call support - Maintaining records and writing reports Job Requirements: - A degree in business administration, information systems, computing studies, IT or any...

**ROLES & RESPONSIBILITIES** 1 Retailer & Electrician APP Content Creation & Execution - Design in-app banner & create notification content (BM, ENG, CHI) 2 Electrician Invoice Verification - Key-in invoice detail including retailer name, invoice SKUs, selling price & quantity to verify invoices 3 Retailer & Electrician Special Event Verification (Monthly...

Collation of user requirements and specifications on new system/ feature/ app, or enhancement to existing system/ feature/ app, prepare relevant documentations and communicate the requirements/ specifications to developers. Liaison between developers and users in IT projects in various stages which include but not limited to project initiation, planning,...

Founder and Cloud Solution Architect at Inistate - No Code Business App BuilderAt Inistate, we empower businesses to build internal tools and apps without coding. Our no-code SaaS platform enables instant digitalization, making complex workflows simple and efficient. Now, we're looking for passionate Software Engineers to help us shape the future of...

**Job Responsibility** - Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue Maintain a knowledge base of known defects, issues, process, techniques etc. - Update and manage problem tickets appropriately Manage stakeholder relationships with management, other technology...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Responsibility**: - Video editing (Adobe Premiere Pro, JianYing etc) - Manage company website, APP and B2B or B2C platform. - Conduct market research and trend analysis in order to identify market requirements for current and future products. - Participate in the formulation of the company's product pricing strategy and provide necessary support. - Plan...

We are hiring for one of our ecosystem projects. They are a groundbreaking on-chain mining platform, reshaping the mining industry by tearing down traditional barriers and making cryptocurrency mining accessible to everyone.We're seeking a Product Manager with a strong grasp of Web3 principles to shape the development of products for the innovative mining...

**Requirements**: - Diploma, Advanced/Higher/Graduate Diploma, Post Graduate Diploma, Professional Degree. - Previous or current experience working as Head of - Self-motivated, results oriented and able to work under pressure on tight deadlines. - Strong commercial and analytical skills. - Capacity to use Microsoft Office, Facebook Ads Manager, Google Ads,...

Software Engineer (Junior/Fresh Graduate)At Inistate, we empower businesses to build internal tools and apps without coding. Our no-code SaaS platform enables instant digitalization, making complex workflows simple and efficient. Now, we're looking for passionate Software Engineers to help us shape the future of automation and digital transformationWe're...

33760 AC-C(A50) Basic Salary: RM2500-4000 KPI Incentives: Working days: Working time: Location: Petaling Jaya Company background: Software Job description: Understand and refine AOne offerings for education, academy and learning centres. To generate leads, meetings and focus on meeting company sales goals. Work with an internal operation/ support team...

Job Scope / Job Responsibilities - Performs administrative/clerical jobs for the purpose of assisting the Superior / Manager in the daily operation of the Residential Department. - Assist to answer a transfer call from Landlord/Tenant/Others in management office inquiries about property matters, eg: Maintenance Fee (Assessment Fee, Insurance Fee), Gas...