Guest Service Officer
2 months ago
* Basic Salary from RM1800 to RM2300
- Shift of 12 hours/shift, Morning, Night & Mid Shift
- Night shift allowance
- Review Award
- Quarterly attendance allowance
- Medical bonus
- Performance bonus
**Responsibilities**:
1. Ensure personal grooming abide by hotel standard and professionalism
2. Ensure hotel policies are well embedded in mind
3. Ensure Check In/Out procedure that adhere with hotel registration procedure are carried out professionally
4. Perform the necessary cashiering with respect to registration source accordingly
5. Maintains a positive and welcoming attitude all the time in serving/directing guests & receiving/answering a calls
6. Accountable for handling and balancing of daily cash transactions and responsible in proper control and care of issuance hotel Master keys.
7. Thorough understanding and handling of Reservation, Cancelation procedure & Hotel information introduction
8. Handle and controls hotel’s room keys, ensures proper storage and sufficient cards for operational requirement.
10. Know your stuff on different billing payment, invoicing as well as ensure the accuracy of charging
11. Any other duties assigned by higher Management.
Pay: RM1,800.00 - RM2,300.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
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