Customer Service in Call Center medical Industry

7 days ago


Bandar Sunway, Malaysia Glory HR Solutions Full time

A leading of Medical Industry is seeking **Customer Service Executive in call center **at Shah Alam

**Highlights**:

- Attractive remuneration package

**Requirements**:

- Malaysian only (18-35 years old)
- Minimum Diploma holder
- Willingness to work late/on shift as or when required
- Able to communicate well in both English & Bahasa Malaysia
- Have own transport

**Responsibilities**:

- Attend to inbound calls coming in a more professional manner
- Provide information about product and services as required by the customer
- Attend to customer inquiries and complaints and provide appropriate resolution services
- Liaise with technical team on quick and efficient resolution of customer issues and queries.
- Provide excellent services to all our customers at all times

**Benefits**:

- Shift allowance
- OT provided
- Medical benefits
- Contribute for EPF, Socso, EIS
- etc

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Bandar Sunway: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you willing to work rotational shift, including late night shift?
- Do you have your own transport?
- What is your expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- English (preferred)



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