Customer Service in Call Center medical Industry
5 months ago
A leading of Medical Industry is seeking **Customer Service Executive in call center **at Shah Alam
**Highlights**:
- Attractive remuneration package
**Requirements**:
- Malaysian only (18-35 years old)
- Minimum Diploma holder
- Willingness to work late/on shift as or when required
- Able to communicate well in both English & Bahasa Malaysia
- Have own transport
**Responsibilities**:
- Attend to inbound calls coming in a more professional manner
- Provide information about product and services as required by the customer
- Attend to customer inquiries and complaints and provide appropriate resolution services
- Liaise with technical team on quick and efficient resolution of customer issues and queries.
- Provide excellent services to all our customers at all times
**Benefits**:
- Shift allowance
- OT provided
- Medical benefits
- Contribute for EPF, Socso, EIS
- etc
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM1,800.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Night shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Bandar Sunway: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you willing to work rotational shift, including late night shift?
- Do you have your own transport?
- What is your expected salary?
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Call Center: 1 year (preferred)
**Language**:
- English (preferred)
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