Customer Service in Call Center medical Industry

5 months ago


Bandar Sunway, Malaysia Glory HR Solutions Full time

A leading of Medical Industry is seeking **Customer Service Executive in call center **at Shah Alam

**Highlights**:

- Attractive remuneration package

**Requirements**:

- Malaysian only (18-35 years old)
- Minimum Diploma holder
- Willingness to work late/on shift as or when required
- Able to communicate well in both English & Bahasa Malaysia
- Have own transport

**Responsibilities**:

- Attend to inbound calls coming in a more professional manner
- Provide information about product and services as required by the customer
- Attend to customer inquiries and complaints and provide appropriate resolution services
- Liaise with technical team on quick and efficient resolution of customer issues and queries.
- Provide excellent services to all our customers at all times

**Benefits**:

- Shift allowance
- OT provided
- Medical benefits
- Contribute for EPF, Socso, EIS
- etc

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Bandar Sunway: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you willing to work rotational shift, including late night shift?
- Do you have your own transport?
- What is your expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- English (preferred)


  • Customer Call Center

    5 months ago


    Bandar Sunway, Malaysia Matchlink Sdn Bhd Full time

    **Position Overview**: The Customer Service (Outbound Call) representative is responsible for making sales calls to promote and sell telecommunication products and services. **Key Responsibilities**: - Make outbound sales calls to potential and existing customers. - Promote prepaid, postpaid, and fiber services. - Achieve individual and team sales...

  • Customer Service

    5 months ago


    Bandar Sunway, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    Key Highlight - EPF - SOCSO - Annual and Medical Leave - Mobile rebate plan Job Duties - Handle incoming call to resolve enquiry / complaint on postpaid/technical matter. - Promoting postpaid current promotion/information to customer before end call. **Job Types**: Contract, Fresh graduate Contract length: 6-12 months **Salary**: RM2,500.00 - RM3,400.00...


  • Bandar Sunway, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    **Company Background**: Telecommunications **Responsibilities**: - Supporting on postpaid matter in call center role. - Promoting current promotion/information to the call in customer before end call. **Requirement**: - Must possess **at least 1 years’ of inbound/outbound call center experience.** **Salary Package** - Basic salary: from RM2500,...


  • Bandar Sunway, Malaysia ASK Resources Full time

    **Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

  • Customer Service

    5 months ago


    Bandar Sunway, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    **Job Highlights** - Working Hours: Rotational shifts (Monday - Sunday) 5days/ week - 9 Working Hour per shift including 1 hour break. - Contract basis + Renewable - LRT Reachable **Responsibilities**: - Identify and handle customer inquiries via inbound call, assist customer in troubleshooting regarding of the products and services. - Schedule, assign or...


  • Bandar Sunway, Malaysia Sunway Medical Centre Full time

    **Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...


  • Bandar Sunway, Malaysia Sunway Medical Centre Full time

    **Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...


  • Bandar Sunway, Malaysia Sunway Medical Centre Full time

    **Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

  • Call Centre Executive

    5 months ago


    Bandar Sunway, Malaysia Mediway Medical Services Sdn Bhd Full time

    To answer incoming enquiries from clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans - To interact and communicate with members on procedures of personal claims and their processing. - To be responsible for each incoming enquiry and complaint and to channel them to the appropriate internal...

  • Customer Service

    5 months ago


    Bandar Sunway, Malaysia Career International FOS Sdn Bhd Full time

    _**Location**:_Sunway Visio_ - **Operation Hours**:_9am-6pm | 5 days work per week including weekend_ **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy...

  • Medical Lab Scientist

    5 months ago


    Bandar Sunway, Malaysia Sunway Medical Centre Full time

    **What are you accountable for?** - Responsible in collecting and transporting specimens, register patients into the computer system, and analyze the tests at high standard possible following the prescribed policies and procedures. - Ensure reliable and accurate test results are reported within the stipulated time to ensure patient safety and achieve...

  • Project Coordinator

    5 months ago


    Bandar Sunway, Malaysia Squarefeet Pro Sdn Bhd Full time

    **Responsibilities**: - To attend all customers and inbound calls. - updating payment data to system - Attend customers' inquiry, request. - General administrative clerical works such as filing, data entry and operation division administrative duties. - Undertakes other ad-hoc tasks as assigned by superior / management when necessary. - In-charge of one...

  • Telephone Operator

    5 months ago


    Bandar Sunway, Malaysia Sunway Medical Centre Full time

    To be responsible for smooth handling of incoming and outgoing calls - To answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase - To assist patient, make appointment through Arcus (hospital information system) - Handle irate callers professionally and courteously by helping them to resolve their issue or...


  • Bandar Sunway, Malaysia Mediway Medical Services Sdn Bhd Full time

    To perform all jobs related to the sales & marketing of healthcare services of the company. - To cover hospitals channel or clinics & pharmacies channel or any collaboration parties directed by the company. - To meet or exceed sales targets set. - To create awareness about our facility and services to the medical professionals and publics through visiting,...

  • Customer Service

    5 months ago


    Bandar Sunway, Malaysia ESZYTAG Full time

    Able to speak and read in mandarin - Answering all calls to our dedicated customer service lines - Responding to billing enquiries - Reminding customers to pay debts - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide appropriate solutions and alternatives within...

  • Admin Assistant

    4 months ago


    Bandar Sunway, Malaysia SP Autism Behavioral Center Full time

    RESPONSIBILITIES Front Desk: - To be the ambassador for the center when meeting parents and visitors and to act as the first point of reference. - Desk receptionist duties including answering calls, attending to vendors, couriers, and other inquiries/correspondence. - Managing Whatsapp or other phone call or text inquiries. - Act as the point of contact...

  • Customer Service

    5 months ago


    Bandar Sunway, Malaysia Brandt International Sdn Bhd Full time

    Customer Service - Outbound Working Location: Bandar Sunway, Sunway Pinnacle Working Hours: Monday - Friday ,10am-7pm **Compensation**: Basic salary RM1,800 + Phone Allowance (MYR 200) + Hardship Fee (MYR 200) + Shift Incentive (MYR 120) + Sales incentive (depending on sales). Basic Salary + Incentives up to RM3,500 **Brief Job Description**: - To handle...

  • Customer Service

    5 months ago


    Bandar Sunway, Malaysia V-Create Asiawide Group Full time

    **(Together we Create the future.)** **V Create Asiawide Group is an organization specializing in marketing, client acquisition and strategic business intelligence solution for our clients across a range of industries. We owe much of our success to our innovative and progressive approach to our clients' customers. Our forte is providing solutions and...

  • Customer Service

    5 months ago


    Bandar Sunway, Malaysia SIMANA NETWORK SDN BHD Full time

    We established since 2000, we are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - Travel opportunity...


  • Bandar Sunway, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 5,100 MYR ~ 5,800 MYR**Industry**: Manufacturing(Electronics/Semiconductors), Manufacturing(Machinery)- potential customers.- To promote and sell robots/used robots, spare parts, solutions or service-related training as well as any possibilities for upgrading and contract servicing to customers. - To assist Customer Service...