Customer Service Technical Consultant, Robotics

6 months ago


Bandar Sunway, Malaysia Reeracoen Malaysia Full time

**Overview**:
**Salary**:
5,100 MYR ~ 5,800 MYR**Industry**:
Manufacturing(Electronics/Semiconductors), Manufacturing(Machinery)- potential customers.- To promote and sell robots/used robots, spare parts, solutions or service-related training as well as any possibilities for upgrading and contract servicing to customers.
- To assist Customer Service Department to identify key potential customers and to secure more order intakes to meet departmental annual budget.
- Involve in customer relationship management by maintaining strong business relationships and customer satisfaction through frequent site visits and gather prompt feedbacks.
- Being the key interface between internal and external stakeholders.
- Responsible for weekly submission of CS reports.
- Handling the preparation and submission of proposals, quotations, and tenders.

**Qualifications**:
**Requirement**:

- [ MUST ]- Over 2 Year(s) of sales experience in factory automation/robotics/pneumatic industry.

[ ADVANTAGE ]- Knowledge in PLC (TwinCAT),KUKA mXautomation, JAVA programming, welding, KUKA KRL & Sunrise is an added advantage.

[ OTHERS ]- Proficient in both written and spoken English with robust communication abilities. Additionally, possess proficiency in Chinese, which is an added advantage.
- Ability to work under pressure, long hours and on weekends (if necessary).
- Team player but also capable to work independently.
- Proactive attitude, good time management and strong customer focus.
- Possesses own transport and willingness to travel.**English Level**:
**Other Language**:
Mandarin, English

**Additional Information**:
**Benefit**:

- ・AL:
10Y 22 days
- ・MC:
5Y 22 days
- ・Company Phone & Sim Card
- ・Travelling Allowance = RM 1,100
- ・Petrol card: capped at RM750
- ・Parking & Toll: claimable based on receipts
- ・Local business trip daily allowance
- ・Medical Check-up
- ・Optical claim, Dental claim
- ・Outpatient Benefits (for staff + dependents)- RM1,000 (single)
- RM2,000 (non-working spouse & dependents)

・Group Insurance Scheme (PA, Specialist, GHS, Inpatient)
- ・Long Service Award
- ・Variable bonus: Max3 months
- ・Company Activities- Team Building (based on sales revenue)
- Annual Dinner
- Sports Activities**Working Hour**:
9:00am ~ 6:00pm**Holiday**:
**Job Function**:

- Sales Engineer
- Sales(Corporate)



  • Bandar Sunway, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 10,000 MYR ~ 12,000 MYR**Industry**: Manufacturing(Electronics/Semiconductors), Manufacturing(Machinery)- potential customers.- To promote and sell robots/used robots, spare parts, solutions or service-related training as well as any possibilities for upgrading and contract servicing to customers. - To assist Customer Service...


  • Bandar Sunway, Malaysia Sunway Medical Centre Full time

    **Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...


  • Bandar Sunway, Malaysia Sunway Medical Centre Full time

    **Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

  • Service Architect

    6 months ago


    Bandar Sunway, Malaysia Ericsson Full time

    **About this opportunity** In 5G RAN Service Architect take responsibilities for Support sales and Solution Support for Customers. With the help of team, SA will be working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. He is expected to be expert in his/her...


  • Bandar Utama, Malaysia EPS Ventures Sdn Bhd Full time

    **Job Opportunity: Technical Solution Consultant** **Location**: Petaling Jaya, Bandar Utama, Selangor **Position Type**: Full-time, Permanent **Working Hours**: Monday to Friday, 9:00 am to 6:00 pm **Company Overview**: We are a leading provider of innovative solutions in the technology sector. We pride ourselves on delivering cutting-edge solutions to...

  • Customer Service

    6 months ago


    Bandar Sunway, Malaysia ESZYTAG Full time

    Able to speak and read in mandarin - Answering all calls to our dedicated customer service lines - Responding to billing enquiries - Reminding customers to pay debts - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide appropriate solutions and alternatives within...

  • Customer Service

    6 months ago


    Bandar Sunway, Malaysia V-Create Asiawide Group Full time

    **(Together we Create the future.)** **V Create Asiawide Group is an organization specializing in marketing, client acquisition and strategic business intelligence solution for our clients across a range of industries. We owe much of our success to our innovative and progressive approach to our clients' customers. Our forte is providing solutions and...


  • Bandar Sunway, Malaysia APNKL Full time

    Position: ERP Consultant Mandarin Speaker (Fresh Graduate Welcomed) **Salary**: MYR3,000 - MYR4,500 Working location: Subang Jaya Working day Mon - Fri Working hours 9am to 6pm **Responsibilities**: - Analyse and give consultation on business processes. - Setup configuration based on customer’s requirement towards system. - Evaluating existing...

  • ERP Consultant

    6 months ago


    Bandar Sunway, Malaysia APNKL Full time

    Position: ERP Consultant (Fresh Graduate Welcomed) **Salary**: MYR3,000 - MYR4,500 Working location: Subang Jaya Working day Mon - Fri Working hours 9am to 6pm **Responsibilities**: **Analyse and give consultation on business processes.**Setup configuration based on customer’s requirement towards system. **Evaluating existing processes and provide...

  • Customer Service

    6 months ago


    Bandar Sunway, Malaysia SIMANA NETWORK SDN BHD Full time

    We established since 2000, we are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - Travel opportunity...

  • Customer Service

    6 months ago


    Bandar Sunway, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    Key Highlight - EPF - SOCSO - Annual and Medical Leave - Mobile rebate plan Job Duties - Handle incoming call to resolve enquiry / complaint on postpaid/technical matter. - Promoting postpaid current promotion/information to customer before end call. **Job Types**: Contract, Fresh graduate Contract length: 6-12 months **Salary**: RM2,500.00 - RM3,400.00...


  • Bandar Sunway, Malaysia ASK Resources Full time

    **Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

  • Customer Service Exec

    6 months ago


    Bandar Sunway, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Process customer’s orders/enquiries timely and accurately - Ensure customer’s orders are correctly & timely updated in the system - Ensure customer’s orders are dispatched in best route (transport plan) to optimize freight cost - Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters - Handle...


  • Bandar Sunway, Malaysia Gamma Scientific Research Sdn Bhd Full time

    Handle customer enquiries, i.e. to provide quotation and technical information. - Supports tender documentation work when required. - Involve in the procurement and delivery of goods. - Provide pre-sales technical assistance, product demonstrations, customer education on using the products supplied. - Troubleshoot simple technical issues and provide prompt...


  • Bandar Sunway, Malaysia Dimerco Express Malaysia Sdn Bhd Full time

    **JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

  • Service Consultant

    6 months ago


    Bandar Utama, Malaysia Impacto Network Sdn Bhd Full time

    We are seeking a highly motivated and results-driven Service Consultant to join our sales team. As a Service Consultant, you will be responsible for driving sales growth and maximizing revenue by actively engaging with clients, understanding their needs, and providing tailored solutions. You will play a crucial role in building and maintaining strong...

  • Customer Service Admin

    6 months ago


    Bandar Sunway, Malaysia Agensi Pekerjaan Talent Recruit Sdn Bhd Full time

    **Company Background: Property Management** Job Responsibilities: - Attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues - Ensure smooth handover of property...


  • Bandar Sunway, Malaysia MATCHLINK SDN BHD Full time

    Interact with consumers through the phone, live chats and social media platforms - Perform service recovery should there be unresolved issues via phone communication. - Provide guidance to prepaid and postpaid users on the App usage for their convenience. - Provide explanation on handphone requirements should users enquire further. - Perform adjustments for...


  • Bandar Sunway, Malaysia Enso S&A Health House Sdn Bhd Full time

    **Key Responsibilities**: **Customer Service**: - Provide accurate information about products, services, pricing, and company policies to customers. - Assist customers in resolving issues, troubleshooting problems, and escalating complex cases as necessary. - Maintain a positive and empathetic attitude while addressing customer needs, aiming to exceed their...

  • Technical Veterinarian

    6 months ago


    Bandar Sunway, Malaysia F.E Venture Full time

    **Company Description** **Job Scope** - Person should be familiar with common poultry diseases and have some experience in diagnosing and treating various inflections in broiler, layer and breeder chicken - Provide technical support to customers and be the technical coordinator for the Sales and Marketing Group - Comfortable with traveling to farm houses to...