Customer Service Officer
7 months ago
**WE ARE EXPANDING**
**WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES.**
**INITIA GROUP**, is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and now in Art, Retail and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.
**BRANDS UNDER INITIA**:
- Bada Hair Salon (Leekaja Beauty Salon) Singapore & Malaysia
- Walking on Sunshine - Salon & Cafe
- You Are My Sunshine - Salon & Cafe
- Kantik Room
- nVisually Hair Salon and Academy
- Kolorist
- Am I Addicted - Pottery Studio & Vegan Cafe
- Mulawear Singapore
- Self-Photo Studios : Photopia, Photonara, Photomatic, Photomania, Photoholic, Photoism, Photonow
- F&B : Chicken Up, Don’t tell Mama, Baro-baro, Burger Monster, Joie and Vegan Restos
**WHAT TO EXPECT**:
- Opportunity for career progression.
- Staff Discounts.
- Birthday Vouchers.
- Good Health Bonus.
- Annual Leave, Marriage and Compassionate leaves.
- Good performance annual increment.
- Referral incentive.
- AND MANY MORE
**WHAT WE'RE LOOKING FOR**:
- Must have proven working experience in customer service.
- Professional looking and well-groomed that best fits our salon image.
- Good and precise communication skills.
- Customer Service oriented and passionate about serving customers.
- Prior experience in the beauty line would be advantageous.
- Ability to stay calm and excellent in handling difficult customers.
- Comfortable using computers.
**DUTIES & RESPONSIBILITIES**:
- Provide professional customer support.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Attending and communicating promptly to customer’s needs and queries.
- Acknowledging and resolving customer feedback and concerns.
- Knowing products inside and out to answer product queries.
- Communicating and coordinating with the team and management.
- Ensure customer satisfaction and increase customer retention.
- Gather customer satisfaction levels and feedback on customer services for continuous improvement.
- Provide feedback on the efficiency of the operations and customer service process.
**BE PART OF THE BEST BRAND CONCEPT LEADER IN SINGAPORE & MALAYSIA**
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Holidays
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Mont Kiara: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Care Service: 1 year (required)
**Language**:
- Mandarin (required)
-
Customer Service Officer
6 months ago
Mont Kiara, Malaysia Fitness First Full timeTo achieve an enjoyable, convenient and successful fitness and customer experience that leads to increased fitness performance is at its best.You will be responsible to provide hands on support and guidance and ensure services provided are in accordance with the approved by the HODs.To ensure the smooth operation of the activities and maintenance of...
-
Customer Service Officer
7 months ago
Mont Kiara, Malaysia Fitness First Full timeTo achieve an enjoyable, convenient and successful fitness and customer experience that leads to increased fitness performance is at its best.You will be responsible to provide hands on support and guidance and ensure services provided are in accordance with the approved by the HODs.To ensure the smooth operation of the activities and maintenance of...
-
Customer Service Executive
7 months ago
Mont Kiara, Malaysia Demant Malaysia Pte Ltd Full timeROLE AND RESPONSIBILITIES: - Maintain organized filing systems and documentation within NAV systems and office filing cabinets for efficient retrieval and reference. - Provide comprehensive administrative support, including data entry, scheduling, and office management tasks to ensure smooth operations. - Assist in planning and executing ad-hoc marketing...
-
Guest Service Officer
7 months ago
Mont Kiara, Malaysia KUALA LUMPUR GOLF AND COUNTRY CLUB Full time**Job Purpose** **Responsibilities**: Guest Reception and Assistance: - Greet guests warmly and provide a welcoming atmosphere. - Assist guests with inquiries, directions, and information about the Convention Centre and surrounding areas. - Handle check-in and check-out procedures for events and conventions. Event Coordination: - Liaise with event...
-
Customer Service Representative
7 months ago
Mont Kiara, Malaysia Trendcell Sdn. Bhd. (Jaya Grocer) Full time**About Jaya Grocer** Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products...
-
Customer Service Marketing Executive
7 months ago
Mont Kiara, Malaysia Johnny's Restaurant Full time**LOCATION : HQ SELAYANG** **Responsibilities**: **Customer Service** - Communicate effectively with customers via all official communication channels to ensure queries and concerns are addressed promptly and courteously. - Maintain meticulous records of customers’ interactions, transactions, comments and complaints to identify trends and areas for...
-
Operations Officer
7 months ago
Mont Kiara, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 5,000 MYR ~ 7,000 MYR**Industry**: Finance(Other), Other- Major Responsibilities- Preparation of lease documentation in English and Japanese - Ordering of equipment for customers, direct communication with Japanese vendors and customers to guide the leases in process to a close. - Enter and maintain leased assets and details into...
-
Procurement Officer
2 days ago
Mont Kiara, Malaysia Fitness First Full timeSourcing and managing vendors to meet company’s supply requirements and budget - Placing orders and ensuring goods/services are delivered within the committed deadlines - Inspecting goods received to ensure adherence to quality and quantity specifications - Ensure the safe receipt, storage, retrieval and distribution of stock to clubs - Updating purchase...
-
Collection Officer
7 months ago
Mont Kiara, Malaysia Personal Banc Holding Sdn Bhd Full time**Responsibility**: - Recover debts in a skillful and professional manner from clients. - To carry out extensive daily calls to negotiate with clients on payments and settlements. - Remind clients on overdue payments. - Update clients on Credit Balance. - Build relationship and rapport with clients. - Record and report outcome of collection to superior. -...
-
Mont Kiara Customer Services
7 months ago
Mont Kiara, Malaysia Dr.Kyo Clinic Full timeJob Scope: - Greeting and welcoming visitors, clients, and guests in a friendly and professional manner. - Managing incoming calls, directing them to the appropriate individuals or departments, and taking messages when necessary. - Providing information about the organization, its products, services, and policies to visitors and callers. - Handling...
-
Service Desk Analyst
14 hours ago
Mont Kiara, Malaysia Bridgenet Solutions Sdn Bhd Full time**BRIDGENET SOLUTIONS SDN BHD** **Company Overview** Bridgenet is an Information and Technology Solutions Provider which was founded in 2003. We leverage different field of expertise to attend to our customers' needs and to assist and assure our customer in achieving their diverse goals. We provide full end-to-end service and we look forward to build...
-
Administrative Officer
4 months ago
Mont Kiara, Malaysia KUALA LUMPUR GOLF AND COUNTRY CLUB Full time**Job Purpose** Provide administrative support to Head of Centre (HOC). The Administrative Officer (AO) reports to Head, Convention Centre and is the administrative contact point for the Centre with other department’s AOs. The AO monitors all staffing matters (leave, travel, expenses, appraisal and training etc), monitors on a day to day basis the budgets...
-
Admin Officer
7 months ago
Mont Kiara, Malaysia ACE Education Full timebout Us: ACE Education is a dynamic and growing educational institution committed to providing high-quality learning experiences. We are currently seeking a motivated and organized individual to join our team as an Administrative Officer. Job Overview: As an Administrative Officer at ACE Education, you will play a vital role in ensuring the smooth and...
-
Admin Officer
7 months ago
Mont Kiara, Malaysia ACE Education Full timebout Us: ACE Education is a dynamic and growing educational institution committed to providing high-quality learning experiences. We are currently seeking a motivated and organized individual to join our team as an Administrative Officer. Job Overview: As an Administrative Officer at ACE Education, you will play a vital role in ensuring the smooth and...
-
Office Coordinator
7 months ago
Mont Kiara, Malaysia ACE Education Full timeACE Education is a dynamic and growing educational institution committed to providing high-quality learning experiences. We are currently seeking a motivated and organized individual to join our team as an Administrative Officer. Job Overview: As an Administrative Officer at ACE Education, you will play a vital role in ensuring the smooth and efficient...
-
Admin Officer
7 months ago
Mont Kiara, Malaysia ACE Education Full timebout Us: ACE Education is a dynamic and growing educational institution committed to providing high-quality learning experiences. We are currently seeking a motivated and organized individual to join our team as an Administrative Officer. Job Overview: As an Administrative Officer at ACE Education, you will play a vital role in ensuring the smooth and...
-
Cleaner Office
7 months ago
Mont Kiara, Malaysia Manchester Languages Center Full time**Salary RM 1500, 6 days per week** 8:30 am - 4:30 pm Monday to Friday 10 am - 3 pm Saturday *Office cleaning *Pantry service *Start immediately **How to Apply**: If you are a dedicated and enthusiastic individual seeking a challenging opportunity in a vibrant educational environment, we would love to hear from you. Please contact with your contact...
-
Office Administrator/secretary
7 months ago
Mont Kiara, Malaysia KUALA LUMPUR GOLF AND COUNTRY CLUB Full time**Job Requirements** - Certificate/Diploma in Office Management or equivalent with good computer skills. - Proficiency in Microsoft Office. - Experience as Admin/Secretary min 3 years Job Purpose - Provide Secretarial and Administration support to Head of Department (General Manager) - Responsible for providing Administrative support to other...
-
Operation Officer
7 months ago
Mont Kiara, Malaysia JAC Recruitment Malaysia Full time**Responsibilities**: - Preparation of lease documentation, ordering of equipment for lease schedules, communication directly and close follow-up with vendors and customers to guide the leases in process to a close. - Enter and maintain leased assets and details into respective systems and adhere to the standard operating procedures and in compliance with...
-
Customer Service Executive for Bank in Kl
2 weeks ago
Mont Kiara, Malaysia Aisling Consulting Full timeWork from Office (WFO), 5 days a week - Work Schedule : Rotational Shift (includes weekends sometimes, depends on the shift) Salary : RM 2,800 - 4,000 : 2,800 (Diploma with no experience), 3,000 (Degree with no experience) : An additional of RM 200 for each year of experience Allowances : RM 200 (Fixed allowance, will be doubled - RM 400 post...