Customer Care Officer Internet Provider @ Glenmarie
6 months ago
Deliver technical support using documents procedures and available tools
- Identify customers’ issues in time and resolve rapidly to ensure their satisfaction
**Requirements**:
- Bachelor Degree or at least a Diploma with relevant working experience
- Willing to work on a 24/7 Shift
- Familiar with telephonic decorum of customer care etiquette
- Possess good communication skills (verbal and written English)
- Possess own transportation
- Able to start immediately
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM2,500.00 - RM4,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
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