Customer Support Consultant Telco Industry L 24/7

2 weeks ago


Shah Alam, Malaysia Timesconsult Full time

Deliver technical support using documents procedures and available tools
- Identify customers’ issues in time and resolve rapidly to ensure their satisfaction

**Requirements**:

- Bachelor Degree or at least a Diploma with relevant working experience
- Willing to work on a 24/7 Shift
- Familiar with telephonic decorum of customer care etiquette
- Possess good communication skills (verbal and written English)
- Possess own transportation
- Able to start immediately

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM2,500.00 - RM4,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)



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