Logistic Customer Service Officer

**Requirements**: - GCE 'O' level and/or Diploma in relevant discipline - Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry - ** Proven knowledge of ocean freight shipment documentation & processes (MSDS, DGD, B/L) and legislation (DOT CFR 49, IMDG, FMC, INCOTERMS)**: - Customer focused and a great...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...

**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...

Taman Molek Jb (Shipping and Logistics Company) At least **one year** of experience in the **manufacturing or logistics industries, or a diploma in Maritime.** **DESCRIPTION OF THE JOB**: - Assist with the management of current client accounts. - Handle a high volume of incoming and outgoing phone calls. - Maintain contact with carriers and customers. -...

Taman Molek Jb (Shipping and Logistics Company) At least **one year** of experience in the **manufacturing or logistics industries, or a diploma in Maritime.** **DESCRIPTION OF THE JOB**: - Assist with the management of current client accounts. - Handle a high volume of incoming and outgoing phone calls. - Maintain contact with carriers and customers. -...

The Logistics Customer Service Representative will oversee all aspects of accounts relating to the international transportation of goods and maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and...

**Logistics and Store Support Office** **Salary**: $1,500 to $1,800 (RM5100-RM6120) **Location**: Ubi Transportation **Working Hours**:Monday - Friday (8:30 - 12.30 & 13:30 to 17:30) - Resolve issues regarding shipped orders - Continuously communicate with the Production and Customer Service teams to achieve Customer delivery dates - Move inventory by...

Understand customer needs and provide appropriate logistic solutions to meet their requirements. - Act as main entry point to arrange job orders, follow up, and monitoring the shipment process to ensure customers’ expectations are met and all customers’ requests are completed as agreed. - Placing necessary orders with Transport / Operations Team or Sub...

Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 357 locations in more than 60 countries across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our...

Job OverviewWe are seeking a talented Cross-Border Logistics Specialist to join our dynamic team at NAIDU TRANS LOGISTIC SDN. BHD.Key Responsibilities:Coordinate Logistics Operations: Coordinate with freight forwarders, transporters, and warehouse teams for smooth logistics operations.Monitor Shipments: Monitor and track shipments, resolving delays or issues...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

The trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...

The Logistics Customer Service Representative will oversee all aspects of accounts relating to the international transportation of goods and maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in English writing and speaking - Willing to work overtime - Flexible to...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in English writing and speaking - Willing to work overtime - Flexible to...

**Customer Service Officer (BBU JB)** - Respond to customer inquiries, handle and resolve complaints - Deal directly with the customers **Requirements**: - Diploma/Bachelor Degree in any field - Required language: Bahasa Malaysia, Mandarin & English - Junior/fresh grads will be considered **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 -...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

**Responsible**: - Responsible for coordinating all international shipments and to coordinate with respective departments on cost and client quotation checks. - Maintain relationships with carriers and customers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up shipments as required by...