Logistic Customer Service Officer

3 weeks ago


Johor Bahru, Malaysia MINDE Group Full time

Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers.
- Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
- Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
- Benchmark freight rates.
- Negotiate rate structures, including consolidation lanes, capacity, and customer programs. Present finding to Management.
- Collect and analyze service issue and carrier quality information and develop clear and concise reports.
- Freight forwarding functions such as booking, issuing Delivery Orders, etc
- Checking and confirming order status on pick-up and deliveries.
- Analyze freight bills for customer specific required information.
- Track and log information in the system.
- Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



  • Johor Bahru, Malaysia JOBBUILDER Full time

    Location: Taman Molek Jb (_**Shipping & Logistics company)**_ At least 1 year experience in manufacturing or logistics industry, or diploma in Maritime background. JOB DESCRIPTION: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide...


  • Johor Bahru, Malaysia JOBBUILDER Full time

    Location: Taman Molek Jb (_**Shipping & Logistics company)**_ At least 1 year experience in manufacturing or logistics industry, or diploma in Maritime background. JOB DESCRIPTION: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

  • Operation Assistant

    3 weeks ago


    Johor Bahru, Malaysia FF ONE LOGISTIC SDN BHD Full time

    **Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...


  • Johor Bahru, Malaysia Harta Mahamega Sdn Bhd Full time

    **Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...


  • Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time

    Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...


  • Johor Bahru, Malaysia JOBBUILDER Full time

    Taman Molek Jb (Shipping and Logistics Company) At least **one year** of experience in the **manufacturing or logistics industries, or a diploma in Maritime.** **DESCRIPTION OF THE JOB**: - Assist with the management of current client accounts. - Handle a high volume of incoming and outgoing phone calls. - Maintain contact with carriers and customers. -...


  • Johor Bahru, Malaysia Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 15,300 trained professionals in a worldwide network of over 331 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...


  • Johor Bahru, Johor, Malaysia JOBBUILDER Full time

    Location: Taman Molek Jb (_Shipping & Logistics company)_At least 1 year experience in manufacturing or logistics industry, or diploma in Maritime background.JOB DESCRIPTION: Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer...

  • Operation Assistant

    3 weeks ago


    Johor Bahru, Malaysia FF ONE LOGISTIC SDN BHD Full time

    **Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...

  • Operation Assistant

    2 weeks ago


    Johor Bahru, Malaysia FF ONE LOGISTIC SDN BHD Full time

    **Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...


  • Johor Bahru, Malaysia Dream Profession Full time

    **Logistics and Store Support Office** **Salary**: $1,500 to $1,800 (RM5100-RM6120) **Location**: Ubi Transportation **Working Hours**:Monday - Friday (8:30 - 12.30 & 13:30 to 17:30) - Resolve issues regarding shipped orders - Continuously communicate with the Production and Customer Service teams to achieve Customer delivery dates - Move inventory by...


  • Johor Bahru, Malaysia SK8 Engineering Sdn Bhd Full time

    Understand customer needs and provide appropriate logistic solutions to meet their requirements. - Act as main entry point to arrange job orders, follow up, and monitoring the shipment process to ensure customers’ expectations are met and all customers’ requests are completed as agreed. - Placing necessary orders with Transport / Operations Team or Sub...

  • Logistics Officer

    2 weeks ago


    Johor Bahru, Johor, Malaysia HT Presswork Industries (M) Sdn Bhd Full time

    Accountable for the overall warehouse and logistics operations including receiving, warehousing/inventory control, pick-pack-ship, and distribution of raw material, components, supplies, and finished goods inventory. Maintains inventory accuracy with appropriate materials transactions. Communicate schedules release data and all other logistics/materials...

  • Logistics Officer

    6 days ago


    Johor Bahru, Malaysia HT Presswork Industries (M) Sdn Bhd Full time

    Accountable for the overall warehouse and logistics operations including receiving, warehousing/inventory control, pick-pack-ship, and distribution of raw material, components, supplies, and finished goods inventory. Maintains inventory accuracy with appropriate materials transactions. Communicate schedules release data and all other logistics/materials...

  • Officer, Logistic

    2 weeks ago


    Johor Bahru, Malaysia Mamee-Double Decker Distribution (M) Sdn Bhd Full time

    To coordinate logistic matters like arrangement of lorries for deliver, booking container with liner for West & East Malaysia. - Responsible for order processing including issue Invoice cum DO, internal billing, shipping cost into SAP system. - Verify transporter/liner bills before submitting to HQ. - Liaising & negotiating with new transporter from time to...


  • Johor Bahru, Johor, Malaysia SK8 Engineering Sdn Bhd Full time

    Understand customer needs and provide appropriate logistic solutions to meet their requirements. Act as main entry point to arrange job orders, follow up, and monitoring the shipment process to ensure customers' expectations are met and all customers' requests are completed as agreed. Placing necessary orders with Transport / Operations Team or Sub...


  • Johor Bahru, Johor, Malaysia MY LABOUR SOLUTIONS SDN BHD Full time

    Logistics and Store Support OfficeSalary: $1,500 to $1,800 (RM5100-RM6120)Location: Ubi TransportationWorking Hours:Monday - Friday (8: & 13:30 to 17:30) Resolve issues regarding shipped orders Continuously communicate with the Production and Customer Service teams to achieve Customer delivery dates Move inventory by scheduling materials to be moved to and...


  • Johor Bahru, Malaysia Agensi Pekerjaan Excel Top Choice Sdn Bhd Full time

    **Key Responsibilities**: - Coordinate with QC Team, Planner, and Logistics Colleagues activities for the efficient movement of goods. - Monitor and optimize supply chain processes to minimize costs and enhance productivity. - Develop and implement logistics strategies to streamline operations and improve overall efficiency. - Conduct analysis of logistics...


  • Johor Bahru, Johor, Malaysia Katoen Natie Singapore (Jurong) Pte Ltd Full time

    Our Company, a leader in value-added logistics and high-tech services, is recruiting...Job description: Strong in operations and customer service related industry Handling daytoday operations independently Data creation and entries Prepare transport documentations bookings with shipping line and B/L documentations Generating, submission and booking bagging...