Front Office Assistant

2 weeks ago


Kota Damansara, Malaysia Thomson Hospital Kota Damansara Full time

To ensure all “CASH” are handled tactful and ensure all CASH collection is keep in “cash drawer” and locked at all times.
- To be responsible for the shift/cashiers till closing and to maintain THIS’s login password confidential.
- To ensure the CASH and other collection via cheque, credit and debit card, wire transfer slip and etc are drop into the save box together with the collection report and Finance copy of the original receipt.
- Must participate in shift rotation according to weekly work schedule as arrange by superior.
- To answer all telephone calls and inquiries in a prompt manner without delay.
- Maintain regular and effective communication with other departments in the hospital to ensure the smooth operation.
- To be available to handle and deal appropriately with all patient/next of kin and/or relative on their inquiries and /or disputes regards to charging and billing and attend to patients who are not able to make payment and to inform the Assistant Manager/Manager for further action and follow-up.
- At all times, to maintain strict confidentiality of any information you may become aware of during the course of your duties which inclusive but not limited to hospital confidential documents and information and patient’s personal data.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,700.00 - RM2,525.71 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Early shift
- Evening shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

COVID-19 considerations:
Yes


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