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Business Development Manager, Business Banking

1 month ago

Johor Bahru, Malaysia Standard Chartered Full time

**Job***: Retail Banking

**Primary Location***: Asia-Malaysia-Johor Bahru

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 26/Jul/2023, 2:31:06 AM

**Unposting Date***: Ongoing

**Role Responsibilities**

**JOB SUMMARY**
- Meet the business objectives initiated by the respective country BB business
- Customer focus need-based selling
- Deepen customer relationship and maximize penetration

**RESPONSIBILITIES**

**Strategy**
- Meet the business objectives initiated by the respective country BB business
- Customer focus need-based selling
- Deepen customer relationship and maximize penetration

**Business**
- Achieve personal sales target
- Segment focus, customer focus needs-based selling
- Responsive and responsible selling
- Practice appropriate sales and marketing skill

**Processes**
- Operational quality - manage sales controllable error, rejection, approval rate, TAT etc.
- Continuous sales improvement effort, through active engagement with Product, Credit & Operations.
- To ensure risks and issues identified are resolved in an appropriate and timely manner.

**People & Talent***
- Self-discipline.
- Enhance strong teamwork within the department.
- To work closely with all sales colleagues to ensure better coordination and teamwork.
- Awaeness of the Bank’s rules & regulations with working standards that are expected by the Bank.

**Risk Management**
- Ensure CDD / AML & TCF diligence and adherence to operational risk controls and procedures in day-to-day Regional Sales teams management
- Discipline in HR and training related matters, Operational Risk Standards
- Zero tolerance of risk and compliance breaches
- Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
- Being measured against Governance and Operational Risk review result of the regional team
- Achieve satisfactory audit rating, ensure no adverse findings in internal / external audit, governance and compliance review
- To comply with all applicable money laundering prevention procedures

**Governance***
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

**Regulatory & Business Conduct** **
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

***Key stakeholders**
- Internal - Product, Segments, Governance, RB, GBS, Collection, CDD, Credit & Risk.
- External - Clients.

**QUALIFICATIONS**

**TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS**

**Role Specific Technical Competencies**
- Account Management Core
- Addressing Customer Needs Core
- Anti-money Laundering Policies and Procedures Core
- Bank Account Features and Services Core
- Cash Management Services Core
- Small Business Banking Core

**About Standard Chartered**

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to _drive commerce and prosperity through our unique diversity_, together with our brand promise, to be _here for good_ are achieved by how we each live our _valued behaviours_. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Be better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- **Core bank funding for retirement savings, medical and life insurance,** with fl

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