QA Team Lead

12 hours ago

Kuala Lumpur, Malaysia PTW International ( Malaysia ) Sdn Bhd Full time

Summary

The Project Manager manages key client projects. Project management responsibilities include the following:

- Coordination and completion of projects on time within budget and within scope.
- Oversee all aspects of projects.
- Set deadlines, assign responsibilities and monitor and summarize progress of project.
- Prepare reports for upper management regarding status of project.

RESPONSIBILITIES
- Ensure that all clients’ projects are delivered on-time, within scope and within budget.
- Take full ownership and excellent care of clients’ testing projects by establishing and maintaining healthy relationships with clients.
- Analyze customers’ testing needs, obtain agreement on the criteria and timeline, and build out testing strategies and project plan, including performing risk management.
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Determine resource requirements to support current and forecast future QA needs.
- Evaluate milestones and ensure that testing is carried out at the scheduled time and duration for each title.
- Coordinate internal resources and third parties/vendors for the successful execution of clients’ projects while ensuring resource availability and allocation.
- Coordinate with test team and administer all processes and procedures and ensure compliance to all project objectives and requirements.
- Design test methodologies / plans and perform regular regression tests on all processes.
- Develop test plans and perform troubleshooting on systems to resolve issues.
- Measure and track project progress and performance.
- Manage the review of comprehensive test plans and evaluate bug write-ups and reports
- Create and maintain comprehensive project documentation.
- Evaluate all customer complaints for quality and escalate issues if required and provide training to all project teams and perform required audits and perform root cause analysis and recommend preventive and corrective actions.
- Manage (and escalate where necessary) communication with business partners and senior management to achieve all project objectives and perform tests on same and manage multiple functional areas.
- Analyze and prepare reports for all resource utilization statistics and develop all project estimates and schedules, including to coordinate with all stakeholders and participate in various meetings.
- Provide constant feedback to your team which includes appraisals and discipline.
- Maintain process standards and provide training to staff to ensure adherence to all guidelines.
- Proactively search for areas to improve and seek to increase client satisfaction.

**REQUIREMENTS**:

- Possess relevant academic qualifications & professional certifications in related fields of Computer Science, Technology, Quality Assurance, Testing.
- Project Management Professional (PMP) / ISTQB certification is advantageous.
- Hands-on technical experience which would include the likes of basic testing principles, mobile apps (Android and iOS), software or games testing, and streaming media technologies.
- Solid understanding of software testing patterns, frameworks and methodologies.
- Previous experience within the games and/or media industry and managed a team of at least 20-30 employees.
- Possess good client management, communication, and interpersonal skills in English where proficiency in other Asian languages will be advantageous.
- Attention to detail and clarity of thought.
- Possess customer-focused and commercial mindset.
- Good time and project management skills.
- Meticulous team player with a results-driven personality.
- Equipped with appropriate urgency to suit operational demands.
- Self-motivated, responsible and versatile.

**Salary**: RM6,500.00 - RM7,500.00 per month

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

**Experience**:

- QA/QC: 1 year (preferred)

**Language**:

- English (preferred)

  • Team Lead

    7 months ago

    Kuala Lumpur, Malaysia Tan Chong Motor Holdings Berhad Full time

    **Job Summary**: As a QA Team lead, you are responsible to oversee the activities of quality assurance for the software **Responsibilities**: - Develop and managing test strategies and test plans for project need - Consolidate and provide tasks estimation for testing related effort. - Handling test management and prepare consolidating test reporting for...

  • Team Lead

    6 months ago

    Kuala Lumpur, Malaysia Tan Chong Group Full time

    **Job Summary**: As a QA Team lead, you are responsible to oversee the activities of quality assurance for the software **Responsibilities**: - Develop and managing test strategies and test plans for project need - Consolidate and provide tasks estimation for testing related effort. - Handling test management and prepare consolidating test reporting for...

  • QA Lead

    4 months ago

    Kuala Lumpur, Malaysia Verinon Full time

    **Experience: 3-5 years of experience in software quality assurance, with at least 2 years in a Lead role within the insurance domain.** **Skills**: - Strong knowledge of insurance industry processes, products, and regulations. - Proficiency in QA methodologies, tools, and processes, with experience in both manual and automated testing. - Experience with...

  • Team Lead

    7 months ago

    Kuala Lumpur, Malaysia Tan Chong Group Full time

    **Job Summary**: As a QA Team lead, you are responsible to oversee the activities of quality assurance for the software **Responsibilities**: - Develop and managing test strategies and test plans for project need - Consolidate and provide tasks estimation for testing related effort. - Handling test management and prepare consolidating test reporting for...

  • Team Lead

    7 months ago

    Kuala Lumpur, Malaysia Tan Chong Group Full time

    **Job Summary**: As a QA Team lead, you are responsible to oversee the activities of quality assurance for the software **Responsibilities**: - Develop and managing test strategies and test plans for project need - Consolidate and provide tasks estimation for testing related effort. - Handling test management and prepare consolidating test reporting for...

  • Partnership QA Team Lead

    2 weeks ago

    Kuala Lumpur, Malaysia Tiktok Full time

    **Responsibilities**: **Responsibilities** TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. - At TikTok, our people are humble, intelligent, compassionate and...

  • QA Lead

    7 months ago

    Kuala Lumpur, Malaysia Idealseed Resources Sdn Bhd Full time

    **Duties & Responsibilities** 1. Provide leadership and leading QA members to ensure the software quality. 2. Analysing user stories and requirements for validity and feasibility. 3. To develop, review and execute detailed, well-structured test plans and test cases. 4. Collaborate closely with other team members and departments. 5. Mentor and train QA...

  • QA Lead

    7 months ago

    Kuala Lumpur, Malaysia Upscale Sdn Bhd Full time

    1. Provide leadership and leading QA members to ensure the software quality. 2. Analysing user stories and requirements for validity and feasibility. 3. To develop, review and execute detailed, well-structured test plans and test cases. 4. Collaborate closely with other team members and departments. 5. Mentor and train QA team members to achieve the...

  • QA Lead

    7 months ago

    Kuala Lumpur, Malaysia Upscale Sdn Bhd Full time

    1. Provide leadership and leading QA members to ensure the software quality. 2. Analysing user stories and requirements for validity and feasibility. 3. To develop, review and execute detailed, well-structured test plans and test cases. 4. Collaborate closely with other team members and departments. 5. Mentor and train QA team members to achieve the...

  • QA Lead

    2 weeks ago

    Kuala Lumpur, Malaysia MOVING WALLS SDN BHD Full time

    We want you to:  Defining quality standards and metrics for the current project/product.  Working with all stake holders to ensure that the quality metrics is reviewed, closed and agreed upon.  Make the QA team aware of the Quality matrix and resolve all the queries.  Create a list of milestones and checkpoints and set measurable criteria to...

  • QA Team Lead

    4 months ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • QA Tester Lead

    7 months ago

    Kuala Lumpur, Malaysia LiquidX Full time

    **About Us**: LiquidX Studio is a gaming development studio with the goal to produce an open-world AAA game called Pixelmon. We are based in Singapore and Malaysia with many of our team collaborating remotely from countries like New Zealand, Spain, Indonesia, and Brazil. With large backing from our recently raised funding round, we aim to create an entirely...

  • Css Team Lead

    6 months ago

    Kuala Lumpur, Malaysia Wonders Full time

    **About us**: Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our platform. In-turn empowering them to focus on creating a better experience for their...

  • QA Lead

    7 months ago

    Kuala Lumpur, Malaysia Cognizant Technology Solutions Asia Pacific Pte. Ltd. Full time

    **We're hiring Mandarin speaking Quality Assurance Lead** **Location : Kuala Lumpur, Malaysia** **QA Lead (Mandarin Spearking)** **Years of experience : 5 years** **Job Requirements**: - Junit, Jest and alike test automation tools - Selenium of equivalent E2E testing tools - White and Black Hat testing Design - Test planning and Quality control Review...

  • QA Manager

    7 months ago

    Kuala Lumpur, Malaysia RHB Bank Berhad Full time

    As a QA Manager, he/she able to strategize, develop, communicate, and maintain In-Sprint Testing / UAT test plan and perform In Sprint Testing / User Acceptance Testing in accordance with approved test plans and research unexpected result. - Lead and design the team's approach to testing on all levels of the testing. - Track & analyses test results, take...

  • Japanese Team Lead

    7 months ago

    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Japanese Team Lead - Customer Service Location: Kuala Lumpur Malaysia. Salary Max: RM 12,500 Process: Travel App Language: Japanese + English Headcounts: 5 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1 year Team Lead...

  • Japanese QA

    7 months ago

    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **Feedback and Coaching**: Provide constructive feedback and coaching to customer support agents to enhance their performance and service delivery. - **Reporting**: Generate and analyze QA reports, identify trends, and provide actionable insights to management for continuous improvement. - **Process Improvement**: Collaborate with the customer support team...

  • Team Lead Customer Service

    7 months ago

    Kuala Lumpur, Malaysia Growthfn Sdn Bhd Full time

    **Role & Responsibilities**: - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). - Deliver customers support & services effectively through active communications. - Meet and...

  • Native Urdu for Team Lead Customer Service

    7 months ago

    Kuala Lumpur, Malaysia TimesConsult Full time

    Operation Compliance Management - Recruitment, mentoring and training up junior and new staffs - Ensure all staffs are well trained & go-live with the skills smoothly executed & follow their daily operation workflow. - Performance management: career counseling, coaching, performance development, mentoring, Team huddle, Ops calibration etc... to make sure the...

  • Native Korean Team Lead

    7 months ago

    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Korean Team Lead - Customer Service Location: Kuala Lumpur Malaysia. Salary Max: RM 11,500 Project: Social Media Account Language: Korean + English Headcounts: 3 Joining Date: ASAP or with Notice period Shift timing : Rotational shift Education: Diploma and Bachelor 's degree plus at least 1 year Team Lead Customer Service experience Role &...