Intern, IT Service Management

**As a bolttech intern** You will have the opportunity to gain on-the-job experience and training, exposure to exciting opportunities including managing your own project. You will be embedded in a team working along side some of our best SMEs. You will also be supported by our intern program which offers a structured learning experience. You will be...

**Location**:Kuala Lumpur, MY, MY**Global Business Unit**:OTH**Job Function**:Information Technology**Requisition Number**:161840**Description**: **Position Name**: Intern, IT Service Management **Business Unit**: CSSC **Job Summary**:The IT Service Management (ITSM) internship is designed to provide exposure to a variety of ITSM tasks and responsibilities...

**_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._** **Summary** Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

**Qualifications** Education: A relevant degree (Bachelor’s or Master’s) in Computer Science, Business, Information Technology, Engineering, or related fields with a minimum of 10 years’ experience in IT Operations. Certifications: ITIL, PMP, ISO, COBIT, CMMI, etc. **Mandatory skills** Designing ITSM frameworks, transitioning services, and...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

Role and Responsibilities - Customer Relationship and Stakeholder Management: Maintaining positive relationships with business by Initiating important partnerships with internal and external stakeholders. - Service Management: Monitoring and managing IT Operations functions to ensure optimal service. They are also responsible for maintaining high...

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _ - Do you want an open, supportive, and caring working environment?_ - Do you view your development needs seriously as we do?_ - If YES, then take your career to the #NextLevel with BASF !_ **Objectives of the Position** **Main...

Duties: - Deliver delightful service experience by providing accurate and timely response that meet our targeted service turnaround time. - Comply with relevant regulations, internal guidelines, and procedures. - Support the business in achieving its financial goals and objectives - Manage customers’ complaints and feedback, escalate where necessary and...

About DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality...

**As a bolttech intern** You will be working with the Project Mgmt. Team located in Malaysia. **You will have the opportunity to** - Assist Project Managers on bolttech’s projects from Project Planning until closure. This may include scheduling, reporting, coordinating with project stakeholders etc. - Manage / Coordinate suitable bolttech project (if...

**Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.** - In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

**LOCATION** Publika Shopping Gallery, Jalan Dutamas 1, Solaris Dutamas, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur **RESPONSIBILITIES** - Drive daily operations and service of all areas of business - Participate in the recruiting process - Assist with onboarding of new employees - Ensure proper documentation - Ensure correct and timely...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

The Duty Manager is responsible for the overall management and operation during their shift. This role involves overseeing staff, ensuring high levels of customer service, managing operational issues, and ensuring compliance with company policies and procedures. **Key Responsibilities**: - **Operations Management**: - Supervise daily operations to ensure...

Duties: - Work with Head of Engagement to set performance targets for the team monitor call quality through call audits and provide coaching to contact centre staff - Perform capacity planning to meet call demands - Identify training needs and provide training to the team to ensure that the team is equipped with up to date knowledge and skills to deliver...

**What will we be expecting you to do?** - Work with team members to find potential customers and meet company monthly standard - Documents client’s information including phone number, address and call history - Respond to forthcoming enquiries regarding Process Certification, Product Certification and Training through phone calls - You intern will be 6...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...