Admin Assistant

6 months ago


Senai, Malaysia Yee Lee Trading Co Sdn Bhd Full time

**Responsibilities**:

- Verify and process sales return requests.
- Prepare and issue credit notes for approved returns.
- Ensure accuracy and adherence to company policies.
- Answer incoming calls and respond to customer inquiries in a professional and friendly manner.
- Oversee daily office administration tasks, including managing office supplies and services.
- Coordinate office maintenance and service requirements as needed.
- Scan and submit monthly credit notes to the Headquarters (HQ) as per the provided guidelines.
- Maintain a tracking system for all credit notes sent to the wing office.
- Ensure proper documentation and filing of credit note numbers in a chronological order.
- Record and update the GRN book for return purposes.
- Follow up on return status and resolve any discrepancies.
- Be open to performing any other related tasks assigned by management from time to time.
- Assist in creating new customer accounts in the system accurately.
- Key in orders received from HQ into the system accurately.

**Requirements**:

- Minimum **1 year of experience in an administrative role**.
- Excellent communication skills (verbal and written).
- Strong customer service orientation.
- Minimum qualifications of SPM (Sijil Pelajaran Malaysia) or equivalent.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: From RM1,800.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- Kindly state your notice period (E.g. 1 week)
- Kindly state your expected salary (E.g. RM1,500)
- Please state your time range from your current location to SENAI, JOHOR. (E.g. 20 minutes)

**Education**:

- STM/STPM (required)

**Experience**:

- Administration: 1 year (preferred)


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