Hotel Sales Coordinator
5 months ago
**Job Posting: Hotel Sales & Reservation Coordinator at Hotel De'La Ferns, Cameron Highlands**
Are you the persuasive childhood friend who effortlessly convinced everyone to join your imaginative adventures? We're seeking a Hotel Sales & Reservation Executive with a natural talent for turning ideas into captivating experiences, someone who thrives on creating unforgettable memories for our guests.
**Company Overview**:
Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined hospitality.
**Key Responsibilities**:
- **Proactive Sales**: Identify and cultivate relationships with potential clients, including travel agencies, corporate partners, and event planners. Develop and execute sales strategies to meet revenue targets.
- **Reservation Management**: Handle room reservations, including group bookings and special packages. Utilize hotel management software to manage rates, availability, and occupancy to optimize revenue. Have experienced in SiteMinder and IDB PMS is additional benefit.
- **Client Relationship Management**: Build and maintain strong relationships with existing clients, ensuring their needs and expectations are met. Provide personalized service to enhance guest satisfaction and loyalty.
- **Market Analysis and Customer Avatar Profiling**: Conduct thorough market research and competitor analysis. Identify various customer avatars for the business and tailor offers and packages to suit the specific needs and preferences of each segment.
- **Sales Trips**: Plan and execute sales trips to target markets, attending industry events, trade shows, and conferences. Conduct presentations and meetings to showcase the hotel's offerings and secure new business.
- **Collaborative Approach**: Work closely with the front office team, housekeeping, and other departments to ensure seamless guest experiences. Coordinate with other sales team members to cross-promote hotel offerings.
- **Reporting and Analysis**: Generate reports on sales performance, revenue trends, and reservations. Analyze data to identify areas for improvement and implement strategies for growth.
- **Event Coordination**: Assist in planning and coordinating special events, conferences, and group bookings, ensuring all details are executed flawlessly.
**Key Success Factors**:
To excel in this role, you should possess:
- Proven sales experience, preferably in the hospitality industry.
- Strong negotiation and communication skills.
- Proficiency in hotel management software and Microsoft Office Suite.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Have driving license and able to drive long distance for sales trip
Join us at Hotel De'La Ferns and be a driving force in elevating our revenue and guest satisfaction to new heights. Send your resume today
**Salary**: RM1,800.00 - RM2,500.00 per month
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Holidays
**Experience**:
- Sales: 3 years (required)
-
Hotel Sales Manager
5 months ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full time**Job Posting: Hotel Sales & Reservation Assistant Manager at Hotel De'La Ferns, Cameron Highlands** Are you the persuasive childhood friend who effortlessly convinced everyone to join your imaginative adventures? We're seeking a Hotel Sales & Reservation Assistant Manager with a natural talent for turning ideas into captivating experiences, someone who...
-
Hotel Sales Manager
6 months ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full time**Job Posting: Hotel Sales & Reservation Assistant Manager at Hotel De'La Ferns, Cameron Highlands** Are you the persuasive childhood friend who effortlessly convinced everyone to join your imaginative adventures? We're seeking a Hotel Sales & Reservation Assistant Manager with a natural talent for turning ideas into captivating experiences, someone who...
-
Sales Coordinator
5 months ago
Cameron Highlands, Malaysia PHG HOTEL SDN BHD Full time1. To coordinate the department’s sales activities, support team members through secretarial and office administration. 2. Communicates and Co-ordinates the needs of the sales team to all departments within the hotel. For all guest’s proposal, to work closely with sales person by providing accurate and detailed information within 24 hours of guest’s...
-
Hotel Manager
5 months ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full time**Company Overview**: Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined...
-
Hotel Manager
5 months ago
Cameron Highlands, Malaysia Hotel De'La Ferns Full time**Job Title: Hotel Manager** Remember those childhood games where you were the organizer, ensuring everything ran smoothly? Now imagine doing it in a place where every guest's smile is your winning trophy! Hotel De'La Ferns in Cameron Highlands is on the lookout for a Hotel Manager to turn everyday operations into extraordinary experiences. Join us and...
-
Sales Coordinator
5 months ago
Cameron Highlands, Malaysia ZENITH HOTEL CAMERON Full time1. To coordinate the department’s sales activities, support team members through secretarial and office administration. 2. Communicates and Co-ordinates the needs of the sales team to all departments within the hotel. For all guest’s proposal, to work closely with sales person by providing accurate and detailed information within 24 hours of guest’s...
-
Hotel Duty Manager
5 months ago
Cameron Highlands, Malaysia Hotel De'La Ferns Full time**Job Title: Hotel Duty Manager** Remember those childhood games where you were the organizer, ensuring everything ran smoothly? Now imagine doing it in a place where every guest's smile is your winning trophy! Hotel De'La Ferns in Cameron Highlands is on the lookout for a Hotel Duty Manager to turn everyday operations into extraordinary experiences. Join...
-
Hotel Duty Manager
5 months ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full time**Job Title: Duty Manager** Remember those childhood games where you were the organizer, ensuring everything ran smoothly? Now imagine doing it in a place where every guest's smile is your winning trophy! Hotel Casa dela Rosa in Cameron Highlands is on the lookout for a Duty Manager to turn everyday operations into extraordinary experiences. Join us and...
-
Hotel Purchase Planner
7 months ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full timeAre you the shrewd negotiator, channeling your inner Asian aunty, who knows just how to secure the best deals at the marketplace? At Hotel De'La Ferns, we're in search of a Purchase Planner who can drive a bargain and ensure every procurement is a win-win. **About Us**: Hotel De'La Ferns is a distinguished and luxurious hotel located in the heart of Cameron...
-
Hotel Reservations Officer
5 months ago
Cameron Highlands, Malaysia ZENITH HOTEL CAMERON & ZENITH RESIDENCE Full time**Officer - Hotel Reservation will be responsible for**: 1. Processing FIT reservation or group reservation by E-mail, telephone, fax, on-line, web side booking or central reservation system. 2. Processing FIT reservation or group reservation from the sales office, other hotel department & travel agent. 3. Familiar with the type of room available as well...
-
Digital Marketing
5 months ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full time**Online Presence and Branding**: Develop and implement digital marketing strategies to enhance the hotel's online presence and brand awareness. Manage and optimize the hotel's website, ensuring it reflects the brand identity and offers a seamless user experience. **Social Media Management**: Create and execute social media campaigns to promote the hotel's...
-
Hotel Executive
5 months ago
Cameron Highlands, Malaysia Golden Lodge Full time**Responsibilities** - Take charge of the hotel operations - both front office and housekeeping of the branch. - Ensures guest have a smooth-running stay at the hotel. - Directly supervises branch personnel and ensure proper completion of the branch duties. - Directs and coordinates the activities of the branch. **Requirements**: - Required language(s):...
-
Hotel Manager
5 months ago
Genting Highlands, Malaysia Reka Hotel Full time**JOB RESPONSIBILITIES** - Supervise personnel including front desk, operations and housekeeping staff and set clear job objectives. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect payments and...
-
Hotel Manager
5 months ago
Genting Highlands, Malaysia Reka Hotel Full time**JOB RESPONSIBILITIES** - Supervise personnel including front desk, operations and housekeeping staff and set clear job objectives. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect payments and...
-
Hotel Manager
5 months ago
Genting Highlands, Malaysia Reka Hotel Full time**Responsibilities**: - Supervise all aspects of hotel operations including front desk, housekeeping, maintenance, and food and beverage services. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect...
-
Food and Beverage Captain
5 months ago
Cameron Highlands, Malaysia Hotel De'La Ferns Full time**F&B Captain at Hotel De'La Ferns, Cameron Highlands** Were you the natural leader among your friends, always orchestrating gatherings and ensuring everyone had a memorable time? Hotel De'La Ferns in Cameron Highlands is seeking an F&B Captain who can bring that same level of leadership and finesse to our dining experiences. Join us and lead a team in...
-
Resident Manager
5 months ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full time**Responsibilities**: - **Operational Management**: - Oversee all aspects of daily hotel operations, including guest services, housekeeping, maintenance, and front desk. - Ensure high standards of service delivery and guest satisfaction are consistently maintained. - Implement and enforce hotel policies and procedures to ensure efficiency and compliance...
-
Assistant Reservations Manager
5 months ago
Cameron Highlands, Malaysia ZENITH HOTEL CAMERON & ZENITH SUITES Full time**Key Responsibilities Include**: - To manage the daily operations and efficient running of the Reservations Department. - Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines. - Coordinating activities between incoming and outgoing groups to ensure that they are well accommodated throughout their stay. - Assisting clients...
-
F&b Captain
6 months ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full timeWere you the natural leader among your friends, always orchestrating gatherings and ensuring everyone had a memorable time? Hotel De'La Ferns in Cameron Highlands is seeking an Asst F&B Supervisor who can bring that same level of leadership and finesse to our dining experiences. Join us and lead a team in creating moments of culinary delight! **Company...
-
F&b Manager
5 months ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full timeWere you the natural leader among your friends, always orchestrating gatherings and ensuring everyone had a memorable time? Hotel De'La Ferns in Cameron Highlands is seeking an F&B Captain who can bring that same level of leadership and finesse to our dining experiences. Join us and lead a team in creating moments of culinary delight! **Company...