Operations Support Specialist
5 months ago
**THE OPPORTUNITY**
Our partner, a leading global InsureTech who has been providing small businesses with the simplest way to get their business insurance sorted, is hiring for **Operations Support Specialist** to be part of their Manila team The team opened its doors in 2008 and now operates in Australia, the US, and New Zealand.
Working closely with the Claims, Customer Care, and Broker teams, as back-end support, you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will be an important part of the team, ensuring the customers are given excellent service in line with our client's service level agreements.
**KEY RESPONSIBILITIES**
- Accurately complete cases by following set processes and procedures.
- Strive towards being a ‘finisher’ by efficiently handling cases within the expected time frames
- Work independently on managing multiple case types.
- Lodging claims and recording file updates.
- Follow-up requests for information and responsible for data input for manual certificates.
- Assist with broker sign-ups, processing cancellations, and payment management.
- Seamlessly navigating through multiple systems and keeping up to date on policies and procedures.
**SKILLS, QUALIFICATIONS, AND EXPERIENCE**
- Bachelor's degree in a relevant field
- At least 2 years experience in insurance/broker/banking or finance operations support
- Excellent communication skills both verbal and written
- Proficiency with tools such as MS Office and CRM software; Salesforce experience is preferred but not required.
- Adaptability to a fast-paced and changing environment
- Keen to details and proactive
- Dedicated to quality and a sense of personal responsibility
- Self-motivated and results-driven
**ASW OFFERS**
- A diverse, inclusive, and supportive company culture.
- Competitive remuneration.
- Opportunity to collaborate and work with global clients and stakeholders.
- Medical benefits.
- Great Paid Leave entitlements.
- Team outings, travel opportunities, company parties/events, and other exciting activities.
- Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
- Industry and role-related training.
- Ongoing career opportunities.
LI-JM1
-
Fundraising Specialist
5 months ago
Kuala Lumpur, Malaysia SG Support Full time**We’re looking for a Fundraising Specialist.** **Your Responsibilities** - Build relationships with donors and provide excellent charity value and campaigns - Present charities we support to potential donors - Meet or exceed sales targets and revenue goals - Work collaboratively with other team members to achieve fundraising objectives - Maintain...
-
Fundraising Specialist Intern
5 months ago
Kuala Lumpur, Malaysia SG Support Full timeJob Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...
-
P2p Specialist
5 months ago
Kuala Lumpur, Malaysia Informa Global Support Full time**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...
-
Client Support Specialist
6 months ago
Kuala Lumpur, Malaysia BID Operations Full timeAre you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear from...
-
Marketing Operation Specialist
5 months ago
Kuala Lumpur, Malaysia BID Operations Full time**Responsibilities**: - Collaborate with cross-functional teams to gather campaign assets, both online and offline, and ensure timely delivery. - Communicate with internal and external groups to ensure marketing materials comply with regulations. - Identify issues, risks, and benefits of website content and functionality updates, and outline business...
-
P2p Specialist
5 months ago
Kuala Lumpur, Malaysia Informa Global Support Full time**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...
-
Sales Support Specialist
6 months ago
Kuala Lumpur, Malaysia Hyppies Full timeJoin a fast-paced and thriving sales team as a **Sales Support Specialist**! A local leading Cybersecurity solutions provider is looking for a highly organized and detail-oriented individual who is passionate about delivering exceptional customer service. As a Sales Support Specialist, you will be instrumental in providing comprehensive administrative and...
-
Specialist, Sales and Policy Operations Support
4 months ago
Kuala Lumpur, Malaysia BTC Recruitment Malaysia Full time**Open Position: Specialist, Sales and Policy Operations Support (MNC Company)** An MNC Shared Services Company is currently hiring an Assistant Manager, Sales and Policy Operations Support to come and join them in the Kuala Lumpur office. **Key responsibilities include**: - Holds a Bachelors Degree in any related field. - At least 3 years of working...
-
Mainframe Support Specialist
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia JP Caliber Full timeMainframe Support SpecialistJP Caliber is seeking a highly skilled Mainframe Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch support for our mainframe systems.Key Responsibilities:Provide L2 support for Core & CardsWork with Oracle, MSSQL, and MYSQL databasesDevelop and maintain SQL...
-
Customer Operation Supervisor
5 months ago
Kuala Lumpur, Malaysia BID Operations Full timeAt BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...
-
Client Support Officer
7 months ago
Kuala Lumpur, Malaysia BID Operations Full timeAre you ready to embark on an exciting journey with a rapidly expanding global business? We’re on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you’re passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we’re seeking, we want to hear...
-
Application Support Specialist
5 months ago
Kuala Lumpur, Malaysia LH Agency Full timeWe are searching for an Application Support Specialist (Mandarin/Cantonese Speaker) to join our team in Kuala Lumpur either Johor Bahru, Malaysia! As an Application Support Specialist, you will play a vital role in ensuring the smooth operation of our trade finance platform and providing exceptional support to our users. - it's only applicable for...
-
Onboarding Specialist
5 months ago
Kuala Lumpur, Malaysia menumiz Full time**Company Description** menumiz delivers Hospitality Management Solutions on Cloud. Our SaaS platform, which comprises a restaurant management app and electronic Point of Sales (POS) system, harnesses the power of mobile to speed up restaurant services. From digital menu, taking self-service orders, sending kitchen instructions to accepting payments and...
-
Operations Specialist
5 months ago
Kuala Lumpur, Malaysia SMEVentures Full timeOperations Specialist SMEVentures is looking for a talented Operations Specialist to join our fast-growing portfolio company eMerge ITS. About SMEVentures SMEVentures is the leading platform for entrepreneurship through acquisition (ETA) in Asia Pacific. We empower the growth and sustainability of small and medium-sized enterprises (SMEs) by bridging the...
-
Financial Operations Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full timeFinancial Operations SpecialistWe are seeking a highly organized and detail-oriented Financial Operations Specialist to support our client's daily operations and maintain relationships with key vendors and service providers. You will assist in managing processes, preparing essential documents, and ensuring smooth organizational functioning.Key...
-
Mbo Support Specialist
5 months ago
Kuala Lumpur, Malaysia FCM Full time**Job no**: 521236 **Brand**: FCM **Work type**: Full time **Location**: Bangalore, India, Singapore, Kuala Lumpur, Malaysia **Categories**: Information & Technology FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible...
-
Application Support Specialist
4 months ago
Kuala Lumpur, Malaysia Kofax Full timeThe Technical Support Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent interaction with...
-
Operation Integration Specialist and Support
5 months ago
Kuala Lumpur, Malaysia Ria Financial Services Full timeOperation Integration Specialist and Support - Monitors inbound/outbound global payments transactions flow. - Detect anomalies & errors in the payment instructions delivery process - Resolve or escalate to additional functional teams - Provide support to existing partners by resolving incidences in a timely fashion. - Design and execute reports so a strong...
-
Customer Support Specialist
2 months ago
Kuala Lumpur, Malaysia Qashier Pte Ltd Full timeCustomer Support Specialist (SG) About the job Customer Support Specialist (SG) Want to be part of the fastest-growing startup that is at the intersection of Retail, Fintech, and Data? Qashier is looking for a **Customer Support Specialist** to support our growth! This role might be for you if you have knowledge and a keen interest in POS and payment...
-
IT Support Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full time**Job Summary** We are seeking a highly skilled IT Support Specialist to join our team at Cartrack. The successful candidate will be responsible for managing IT technical activities to achieve operational outcomes, including timelines, expected stakeholder experience, and prioritizing and allocating workflow. **Key Responsibilities** Provide timely and...