Operations Support

Technical Support Job DescriptionJoin BID Operations as a Technical Support Specialist in Kuala Lumpur and contribute to delivering exceptional client experiences.Providing expert technical support via phone, email, and live chatIdentifying and resolving complex technical issuesEssential Skills:Technical knowledge of CRM systems and software...

Customer Service Role OverviewBID Operations is looking for an experienced Support Coordinator Professional to join their team in Kuala Lumpur.Handling high-volume inquiries from clients via multiple channelsProviding solutions to complex technical problemsKey Requirements:Exceptional problem-solving skillsExcellent teamwork and interpersonal skillsAble to...

Global Client Support PositionBID Operations seeks a skilled Global Client Support Associate to join their Kuala Lumpur team.Responding to client inquiries in a timely mannerResolving technical issues and providing product informationQualifications:Excellent written and verbal communication skillsAbility to multitask and manage priorities...

Are you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear from...

Are you ready to embark on an exciting journey with a rapidly expanding global business? We’re on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you’re passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we’re seeking, we want to hear...

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...

**Responsibilities**: - Collaborate with cross-functional teams to gather campaign assets, both online and offline, and ensure timely delivery. - Communicate with internal and external groups to ensure marketing materials comply with regulations. - Identify issues, risks, and benefits of website content and functionality updates, and outline business...

Job DescriptionWe are seeking an experienced Data Operations Manager to join our team at SG Global Support Services.The successful candidate will be responsible for all day-to-day operations of data, ensuring timely submission of bank files and liaising with clients and banks on database matters.Responsible for the daily balancing of data receivedLiaise with...

About the RoleThe Operations and Administration Specialist will be responsible for providing administrative support to the team at SG Global Support Services.This role involves managing day-to-day operations, ensuring data accuracy and completeness, and maintaining relationships with clients and banks.Possess at least a Diploma in any fieldAt least 1 year...

Job DescriptionWe are seeking an experienced customer support professional to join our team. The successful candidate will have a strong background in financial services and be able to interface effectively with both internal and external customers.Your primary responsibility will be to validate and process joining requests accurately and efficiently. You...

Transaction Operations Coordinator RoleAbout the CompanyBID Operations Sdn. Bhd. is a leading provider of financial services, committed to delivering exceptional results to our clients. We are seeking a skilled and dedicated professional to join our team as a Transaction Operations Coordinator, supporting our Funding Associate in ensuring the efficient and...

Work closely with the sales team and provide pre-sales support and technical solution to customers - Responsible to understand customer requirements, environment and challenges, able to provide tailor-made solution and implementation to clients - Involve in the whole process of pre-sales cycle - customer meeting, user requirement study, solution design,...

Engaging with clients to address queries and provide information about our trading platforms and service offerings. - Assisting clients in resolving technical and troubleshooting issues. - Collaborating with different departments to efficiently resolve client concerns. - Monitoring and reviewing live chat conversations to maintain the highest quality...

Job DescriptionSg Support is hiring a Senior IT Infrastructure Engineer to support our federal territory operations in Malaysia.The engineer will be responsible for ensuring the smooth operation of IT systems and infrastructure, troubleshooting and resolving issues promptly, and monitoring system performance.Additionally, the engineer will lead discussions...

**Key Responsibilities**: - Install and configure computer hardware, software, systems, networks, printers, and scanners. - Monitor and maintain computer systems and networks, responding in a timely manner to service issues and requests. - Provide technical support across the company to ensure optimal operations. - Set up accounts for new users and assist...

About the RoleWe are seeking a dynamic Video & Content Producer to join our team at BID Operations in Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia.This role is a blend of content production, video creation, and marketing support, with a strong emphasis on delivering engaging and informative content across multiple regions.

**Company Overview**: BID Operations is a trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our client's business growth. Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. As a leading company...

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...

Introducing BID Operations, your trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our customer business growth! Founded on the year 2013, with the based headquartered in Sydney, our relentless focus on streamlining and simplifying processes ensures we meet our...

Are you prepared to step into a key role that merges language proficiency with operational excellence? BID Operations is in search of a Back Office Associate proficient in both Mandarin and English to contribute to our esteemed operations. As a Back Office Associate, your role will be pivotal in ensuring impeccable client support and operational efficacy....