Customer Care Consultant
4 days ago
KEY ACCOUNTABILITIES
- Provide quality customer support (24/7) through Voice our customers.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Keep records of customer interactions and transactions
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, and provide appropriate solutions and alternatives within the time limits.
- Take extra mile to engage customers.
- To meet / exceed agreed productivity and quality standards (eg: quality call monitoring and customer satisfaction monitors).
BASIC REQUIREMENTS
- Must possess at least a SPM in any relevant field with at least 1 year working experience in Customer Service.
- Required language (s): English & Bahasa Malaysia, preferred with Mandarin
- Applicants should be Malaysians citizens
- Excellent verbal/written communication skills in both English and Malay languages.
- Ability to communicate results to management and in a fast paced environment.
- Able to start work immediately.
-
Customer Care Consultant
2 weeks ago
Subang Jaya, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time**Immediate Hiring for Leading Telco Company in Malaysia !!!** **Position: Customer Care Consultant - Digi call center (HQ)** **Job Description: -** - Attending calls from customer and assist on their issues (customer services) - To attend/answer inbound calls from customers identify their problems on Digi's product - And assist Digi customers to solve the...
-
Vision Care Consultant
4 days ago
Petaling Jaya, Malaysia RedRadar International (Recruitment Agency) Full timePosition: Vision Care Consultant **Salary**: RM 1,500 - RM2,000 Location: Sungai Buloh: F-1-3A Emporis Kota Damansara, Persiaran Surian, 47810 Petaling Jaya, Selangor. Working Hours: Monday to Sunday (10am-6pm), Offday 2 day (Alternate) **Job Description**: - Striving to achieve sales goal and objectives. - Delivering high-quality customer services...
-
Customer Care Executive
5 days ago
Petaling Jaya, Selangor, Malaysia UpgrowthHR Full timeThis job is a Customer Care Executive at Sunway Pyramid, where you'll help tenants with bookings and contracts. You might like this job because it offers a chance to solve problems and engage with diverse people while supporting a friendly teamWe are seeking a diligent Customer Care Executive to provide comprehensive administrative and coordination support...
-
Intern, Customer Care
2 weeks ago
Petaling Jaya, Malaysia OSK Property Holdings Berhad Full timeThis role will be undertaken to handle administration and our purchasers / customers on the delivery of vacant possession until the completion of defects rectification works. **Responsibilities**: - Assist the superior in managing and supervising all aspects of customer services to the purchasers /homeowners. - Generate monthly report. - Responsible for...
-
Customer Care Consultant
2 weeks ago
Petaling Jaya, Malaysia Aisling Consulting Sdn Bhd Full timeRotational Shift, 5 days work (be prepared to work on weekends) - Salary RM2000 + shift allowance RM230 + travel allowance RM120 - Earliest shift 6.30am, latest shift finishes at 12am (might have overnight shifts) - Answer calls from customer, assist with banking issues - 6 months contract, renewable (bond for 3 months whereby you cannot resign, if not have...
-
Customer Care
5 days ago
Subang Jaya, Malaysia SPINALIVE SDN BHD Full timeJob Description: - Engage & educate patients with health & rehabilitation inquiries. - Manage patients appointment & payment channels. - Assist in clerical & administrative work. - Friendly & Good Communication. - Willing to Learn. - Able to Work as a Team. - Able to work during weekend-shifts, if required. - Have interest in the Customer Care...
-
Customer Care Executive
3 weeks ago
Petaling Jaya, Malaysia GENO Management Full time**Position**: Consumer Care Executive **Salary Range**: RM 2,500 - RM3,500 **Working Area**: Asia Jaya **Working Hours**: Monday - Friday, 9am - 6pm The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company’s website. As our team also run some campaigns on social media...
-
Customer Care Support Office Representative
7 days ago
Petaling Jaya, Malaysia Givaudan Full timeStep into our world of creativity and joy! Customer Care Support Office Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and...
-
Subang Jaya, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full timeImmediate Hiring for Famous Telco Company in Malaysia !!! Customer Care Consultant - (In House Call Center) Basic: RM 1800 / RM2000 Age: 18 Years - 50 Years Old. FULL TRAINING IS PROVIDED Allowances: 1. Performance Allowance - Up to RM 1200 per Month 2. Transportation Allowance - RM 11 per day 3. Shift Allowance - RM 1.00 - RM 3.00 per hour Working Days:...
-
Customer Care Support Office Representative
7 days ago
Petaling Jaya, Malaysia Givaudan Full timeStep into our world of creativity and joy! Customer Care Support Office Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and...
-
Customer Care Executive
6 days ago
Petaling Jaya, Malaysia Agensi Pekerjaan Talent Recruit Sdn Bhd Full time**Responsibilities**: - Provide operational support to clients by _**answering calls and online queries, and provide technical solution to the issues.**_ - **Identify and provide feedback from customer** to support team for continuous improvement. - **Document call center processes and FAQ **and work on continuous process improvement. - **Provide product...
-
Customer Care Administrator Frontline
4 days ago
Petaling Jaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time**Title**: Customer Care Administrator (Frontline) **Duration: Permanent position** **Location**:Petaling Jaya / Kepong **, Malaysia** Working days: 5 days working and 2 days off Working Schedule: Mon - Sat (8:30a.m - 6p.m) Sun (10a.m - 5p.m) **JOB DESCRIPTION**: 1.Salesforce CRM System a. Patient registration b. Patient record data entry/update c....
-
Customer Care Professional
6 days ago
Petaling Jaya, Selangor, Malaysia Kimberly Clark Full timeAt Kimberly-Clark, we're constantly looking for talented professionals to join our team in driving innovation, growth, and impact. As a Customer Care Analyst I, you will play a vital role in building and managing our portfolio of iconic brands.This challenging role requires a professional with expertise in data entry, customer service, and order management....
-
Loyalty Customer Care Officer-loyalty Program
3 weeks ago
Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time**[5-working day week job in Petaling Jaya]** - ** Position: Loyalty Customer Care Officer.**: - **Salary: RM 2500-3500.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to...
-
Customer Care Analyst I
3 days ago
Petaling Jaya, Selangor, Malaysia Kimberly-Clark Corporation Full timeCustomer Care Analyst I - (Global Business Services)Apply locations Malaysia - Petaling Jaya time type Full time posted on Posted 25 Days Ago job requisition id 876233Job DescriptionCustomer Care Analyst I - (Global Business Services)Your JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a...
-
Customer Care Analyst I
5 days ago
Petaling Jaya, Selangor, Malaysia Kimberly Clark Full timeCustomer Care Analyst I - (Global Business Services)Job DescriptionCustomer Care Analyst I - (Global Business Services)Your JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll...
-
Customer Service Officer
5 days ago
Petaling Jaya, Malaysia ONE MOBILE CARE SDN BHD Full timeCustomer Service Representative Samsung Authorized Service Center (One Mobile Care SDN BHD) Sunway Pyramid, Subang Jaya PJ Responsibilities. '¢ Handle issues regarding client complaints and other matters. '¢ Works with supervisors in other departments on updating information and procedures '¢ Handle customer inquiries and feedback. '¢ Provide accurate,...
-
Customer Service
2 weeks ago
Petaling Jaya, Malaysia METRO ELDERCARE SDN BHD Full timeClient relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. Elderly care facilities in Malaysia...
-
Petaling Jaya, Malaysia METRO ELDERCARE SDN BHD Full timeElderly care facilities in Malaysia currently focus mainly on the provision of basic living requirements and medical support. These facilities generally resemble palliative and hospice care environments, where the elderly do not live in an environment that encourages optimism about life.Our philosophy is to provide a positive, life affirming environment in...
-
Petaling Jaya, Malaysia METRO ELDERCARE SDN BHD Full timeElderly care facilities in Malaysia currently focus mainly on the provision of basic living requirements and medical support. These facilities generally resemble palliative and hospice care environments, where the elderly do not live in an environment that encourages optimism about life. '‹ Our philosophy is to provide a positive, life affirming...