Level 1, Security Operations Center Analyst

6 months ago


Puchong, Malaysia InternetNow Teknologi Sdn. Bhd. Full time

A passion for research, and uncovering the unknown about internet threats and threat actors.

**Responsibilities**
1) Communication
- The first point of contact for security incident notifications from customers, service desks, IT engineers, and administrators during emergencies
- Develop a professional working relationship with fellow analysts.

2) Monitoring
- General SIEM and EDR monitoring, analysis, content development, and maintenance.

3) Identifying
- React to security alerts and security events of interest from defense systems like IDS, endpoint protection, and other security-related systems
- Research, analyze, and respond to alerts; including log retrieval and documentation.
- Conduct an analysis of network traffic and host activity across a wide array of technologies and platforms.
- Analyze malicious campaigns and evaluate the effectiveness of security technologies.

4) Troubleshoot
- Assist in the design, evaluation, and implementation of new security technologies.
- Assist in incident response activities such as host triage and retrieval, malware analysis, remote system analysis, and remediation efforts.
- Lead response and investigation efforts into advanced/targeted attacks.
- Perform Root Cause Analysis of security incidents for further enhancement of alert catalog.
- Continuously improve processes for use across multiple detection sets for more efficient Security Operations.
- Analyze cybersecurity alerts and data for false positive/true positive outcomes while modifying, alerts as needed.
- Develop dashboards and reports to identify potential threats, suspicious/anomalous activity, malware, etc.
- Escalate events to senior analysts and engineers as needed on a 24/7 rotating basis.

5) Reporting
- Compile detailed investigation and analysis reports for internal SOC consumption and delivery to management.
- Ensure the SOC analyst team is providing excellent customer service and support.

**Qualifications**:

- Some working experience in the related field is required for this position.
- Good communication (written and oral) and interpersonal skills
- Ready to work in 24/7 shift timings.

**Salary**: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Retention bonus



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