Regional Sales Operations Manager

3 weeks ago


Subang Jaya, Malaysia Hitachi Energy Full time

**Your responsibilities**
- Lead and develop a group of Sales Operations Specialists (in specific countries) securing a high service level for the entire M&S Community in the Region.
- Liaise with Sales Operations stakeholders specially M&S Process team to keep, update, communicate and train processes and tools knowledge in the region. Ensure adherence and strive for a process discipline culture in the region.
- Capture and document business demand addressing areas of improvement or gaps in ways of working, processes, tools, MasterData, etc.
- Support deployment of voice of the customer (VoC) activities for M&S processes & tools in the region of responsibility. Monitor and report to management.
- Lead continuous improvement initiatives at global and region level.
- Monitor data quality and follow up consistency and accuracy of M&S dashboards. Proactively drive and recommend improvements.
- Provide analytical support to turn data into action. Proactively provide insights and recommendations to the key region stakeholders.
- Main responsible for Adoption within the assigned region. Lead and localize adoption initiatives in the region. Ensure adherence and strive for a process discipline culture.
- Enable the Hitachi Energy M&S community in the region of responsibility to increase productivity and customer-facing time to efficiently deliver both top
- and bottom-line growth.
- Live Hitachi Energy’s core values of safety, integrity, and quality - take responsibility for your own actions while caring for your colleagues and the business.

**Your background**
- Bachelor’s degree in engineering or business Administration or equivalent qualification.
- Must have10 years of experience in either Marketing & Sales Operations or similar applicable field.
- Strong organizational, planning and communication skills including senior management communication.
- Experience in leading teams is an advantage.
- Good knowledge of Marketing and Sales business processes and tools.
- Good understanding of Operational Excellence, Lean Six Sigma.

**Basic Info**

**Location**
- Bangalore, Karnataka, India
Subang Jaya, Selangor, Malaysia

**Job type**
- Full time

**Experience**
- Experienced

**Job function**
- Sales, Marketing & Product Management

**Contract**
- Regular

**Publication date**
- 2023-05-30

**Reference number**
- R0021362

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