Technical Helpdesk

About YouWe are looking for a highly motivated and detail-oriented Helpdesk Support Technician who is passionate about delivering exceptional customer service and providing top-notch technical support.As a successful candidate, you will have excellent problem-solving skills, strong communication abilities, and the ability to work effectively in a team...

**Requirement for Level 1 Support (Non-Technical Helpdesk)** - Applicant must be willing to work on rotational shifts & 4 days in a week. - Both spoken and written for English language should be excellent as English would be the top priority for this position - Applicant who has an intermediate level for both spoken and written Japanese language could be a...

Client: Jetour Sdn BhdEmployment Term Contract: 1 year renewable contractPositions based in: Petaling JayaJob SummaryWe are seeking a Resident Engineer – IT Helpdesk Support to provide technical support and maintenance for end-user office IT infrastructure. The ideal candidate should be proactive, self-motivated, and eager to learn. This role requires...

**Job Description / Requirement**: - Bachelor’s Degree in computer Science / Bachelor’s Degree in Information Technology/ Accountancy / CIMA qualified professional with at least 3 years of Procurement experience or equivalent - Good Work ethics and discipline - Ability to present and communicate effectively in English, written and verbally - Analytical...

Assist IT Administrator in System administration and troubleshooting of Windows and system. - Provide onsite technical support to clients by troubleshooting and resolving network faults and problems with network. - Provide IT helpdesk services and on-site support to end users. - Maintain and update documentation of all on-site IT service request,...

**QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in Learning / Training is a plus. **KEY...

RequirementsCandidate must possess a Diploma in any field or equivalent experience.At least 1-3 years of working experience in a related field (Helpdesk or Call-Centre) is an added advantage.Preferably executives specializing in Customer Service or equivalent.Skills:Excellent communication, interpersonal, and problem-solving skills.Able to work effectively...

IT Executive **ROLE & RESPONSIBILIES** Own and manage all aspects of the organisation’s IT infrastructure and security. Work with remote Helpdesk and team members. Set KPI, objectives and conduct regular review meeting with team members. Interface between system administration team and other teams. Support day-to-day IT issues / requests from staffs...

_**Come and join one of the top BPO companies in Malaysia that received "Best company to work for in 2020"!**_ - **Job Highlights**:_ - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) - Act as first contact person for any technical...

**Responsibilities**: - Responsibilities: - To provide guidance to clients for services (**) offered by AUM - To troubleshoot errors related to hosting related services - To monitor servers’ performances - To ensure servers are working on optimum performance - To reply to clients via Helpdesk - To answer and reply to phone calls on Technical related...

Job OverviewWe are seeking a highly skilled and motivated IT Helpdesk Support professional to join our team at CLL Systems Sdn Bhd.The ideal candidate will possess excellent technical skills, strong communication abilities, and the ability to work effectively in a fast-paced environment.

Job DescriptionWe are seeking a highly motivated Telecommunications Network Specialist to join our team at Infosys (Malaysia) Sdn. Bhd.The successful candidate will be responsible for providing technical support and resolving issues related to IPVPN and Managed Services, ensuring timely updates to customers on the status of outstanding issues.Provide Level...

IT Executive (Petaling Jaya) **Salary**: Up to RM5,500 Job Responsibilities: - Daily Helpdesk Technical Support and PC Software Installation: Provide daily technical support for the company's helpdesk operations, encompassing troubleshooting, issue resolution, and support for the installation and configuration of PC operating systems and common office...

**RESPONSIBILITIES AND TASKS**: - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve...

**Requirements**: 2 years of experience in handling fiber troubleshoot calls in call centre environment. **Responsibilities**: Handling fiber troubleshoot calls. **Benefits**: - EPF. - SOCSO. - Allowance. Additional Benefits - Training Provided - 5 Working Days - Allowance Provided

Job RequirementsThis role requires a deep understanding of IT Service Management (ITSM) and Application Lifecycle Management (ALM) frameworks. The ideal candidate will have experience in implementing ITSM and ALM projects, and a strong background in software development and testing.Key responsibilities include:Project / Change Management:To manage...

**Job Specification** - As a Service Desk Analyst, you will be the first point of contact for customers, responsible for providing exceptional technical support and assistance. You will create incidents / service requests in the customer care systems, perform 1st level problem analysis and troubleshooting of technical issues, and escalate service tickets to...

**Job Specification** - As a Service Desk Analyst, you will be the first point of contact for customers, responsible for providing exceptional technical support and assistance. You will create incidents / service requests in the customer care systems, perform 1st level problem analysis and troubleshooting of technical issues, and escalate service tickets to...

**Duties & Responsibilities**: - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. Deliver the best customer experience by adhering to the Company policies and procedures. Use and develop problem-solving techniques to resolve...

In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve customer issues and enquiries as to...