Key Account Manager, B2B
2 weeks ago
We are currently seeking a Key Account Manager, B2B to join DHL eCommerce Solutions Malaysia
The Key Account Manager, B2B will be responsible for leading the geographic profitability development of designated Key Accounts & Partners (3PVs, Market Places) through positioning DHL as a strategic business partner, and delivering agreed programs & revenue targets, through a team drawn from across the DHL network.
- Essential
**Responsibilities**:
Customers (external)
- Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals
- Build and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and Partners
- Provide customer oriented service at all times relating to specific sales and customer expectation issues
Reporting to the Sales Manager, B2B
- Provide customer account revenue and activity reporting, as required by the Management team
- Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio
- Keep current and provide account strategy in line with country level business plans, ensuring profitable revenue growth
- Provide country inputs to the development of account strategies
- Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans
- Drive sales improvement through regionally harmonized processes
- Contribute to the regional bidding or RFQ process when requested
Communication
- Develop a working relationship with the relevant support sections e.g. GKAM Support Group, Operations to ensure they are kept up to date with all issues relating to the GKAM Customer accounts
- Represent the customer in the solution/service development process, ensuring clear communication of customer expectations and requirements
- Work together to strategically improve the overall competitive advantage of the customer, and maximize the customer’s life time value to DHL
Sales/Customer Account Development - Planning and Follow Up
- Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved
- Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts
- Implement global and regional account acquisition / development approaches and platforms
- Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled
- Manage and co-ordinate the agreed account initiatives, activities and programs to retain and grow ongoing revenue and profit contributions
- Develop plans to deny competitor penetration into the accounts
- Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL
Margins/Profitability Assurance
- Establish and implement a pricing review timetable that ensures improving margins from designated accounts
- Adhere to regional standards on profit margins and discount guidelines
- Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviations from this tariff requires management agreement and justification
- Desired Skills / Qualifications _
- 5 years corporate consultative / solution based sales experience in a service-related industry
- Experience in managing and developing large & complex accounts
- Experience in DHL network
- Minimum Educational Qualification _
- Degree in Business (or related discipline)
-
Key Account Executive/ Business Development
2 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time**Job Details**: - Location: Bangsar South, Kuala Lumpur - Working hours: Monday - Friday, 8.30am - 5.30pm - Permanent position - Offered salary: Up to RM 5,500 **Responsibilities**: - Execute programs to identify and nurture customer advocacy. - Leverage customer feedback and testimonials to drive business growth and brand loyalty. - Lead efforts to...
-
Key Account Manager
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Novabuildingsasia Full timeYour primary responsibilities, but not limited to:Co-develop and implement strategic account plans to drive revenue growth and market share within assigned accountsAnalyze existing data to identify targeted clients based on frequency of PEB designs and conventional high-value projectsFunction as a trusted advisor, proactively identifying customer needs and...
-
Key Account Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hatch Asia Full timeOur Vision is to be the preferred talent partner in Asia to accurately identify and integrate high potential talents for our clients and accomplish our candidates' career success.Over the years, we have innovated and improved how we identify and assess talents to deliver our clients' successful talent strategies.Our client has established itself as a...
-
Key Account Manager
2 weeks ago
Kuala Lumpur, Malaysia Momos Full time**Overview** Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to lead the digital transformation of the Food and Beverage (F&B) industry by offering a comprehensive Customer Retention Platform...
-
Key Account Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lyreco Group (Italy) Full timeYou will be responsible for the sales development of a portfolio of existing corporate customers while maintaining strong and durable relationships.You will be asked to develop and increase sales of your existing portfolio and will be in charge of the implementation of newly won customers.ResponsibilitiesVisiting accounts at a frequency agreed by line...
-
B2B Content Strategist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Industry Platform Full timeAbout the Role:As a B2B Content Strategist, you will play a critical role in shaping our outreach efforts, boosting lead generation, managing social media, and elevating our content to position us as a thought leader in the region.Main Responsibilities:B2B Marketing Strategy: Assist in developing and implementing effective B2B marketing strategies that align...
-
B2b Marketing Manager, Marketing Strategy and
3 weeks ago
Kuala Lumpur, Malaysia HSBC Full time**Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Vendor Key Account Manager
1 day ago
Kuala Lumpur, Malaysia Smartbite Full time**Who we are**: SmartBite is Southeast Asia’s fastest-growing Food Tech platform enabling corporations and offices to digitize how meals work. We provide the freshest food from the best suppliers and restaurants optimized with our technologies and bring workplace canteens into the 21st century. SmartBite started in Malaysia and further expanded to the...
-
B2B Sales Rockstar Sought
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nectargroup Full timeB2B Sales Powerhouse WantedNectargroup is seeking a skilled sales professional to join our high-octane team. As a key player in our business development efforts, you'll be responsible for driving revenue growth and expanding our customer base.Key AccountabilitiesCold calling activities to schedule meetings with distributed leads.Email enrolments to schedule...
-
Key Account Manager
11 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lyreco Switzerland AG Full timeYou will be responsible for the sales development of a portfolio of existing corporate customers while maintaining strong and durable relationships.You will be asked to develop and increase sales of your existing portfolio and will be in charge of the implementation of newly won customers.Visiting accounts at a frequency agreed by line manager to ensure good...
-
Junior Global Account Manager B2B
1 day ago
Kuala Lumpur, Malaysia Peachtree Networks Full timePeachtree Networks is a growing international telecom company with multiple international offices that offers talented and driven individuals the opportunity to grow their careers in an exciting and professional field. Since our establishment, we have recognized the importance of attracting and developing a well-trained, diversified, and committed...
-
B2B Campaign Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cobo Full timeMarketing Role:Cobo is looking for a B2B Campaign Specialist to join our marketing team and drive business growth through data-driven marketing strategies.Key Responsibilities:Develop and execute B2B marketing campaigns across various digital channels to achieve measurable results.Manage and optimize paid media campaigns on LinkedIn and Google Ads to drive...
-
Assistant Content Manager
3 weeks ago
Kuala Lumpur, Malaysia EachHire Full time(THIS IS A REMOTE ROLE) In this role, you will: - Ensure Glints’ B2B employer platforms are highly discoverable and attract a steady flow of prospects by incorporating SEO best practices during content ideation and creation to function as a reliable lead-driver. In this capacity, with the support of relevant stakeholders, being responsible for all...
-
B2b Sales Manager
2 weeks ago
Kuala Lumpur, Malaysia Teltonika Malaysia Sdn Bhd Full timeWe are inviting an ambitious B2B Sales Manager to join our growing international Sales team in Malaysia to focus on selling Networks products, such as but not limited to industrial routers, gateways, switches, ethernet solutions. We are an open-minded, curious, and innovation-driven company and are ready to offer the best environment for creative and...
-
Key Account Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeAs Key Account Manager for IT services delivery, you are expected to:Manage key senior stakeholders within the group including presentations to them.Upsell for renewal services of the IT services of the setup that you are in.Be the first point of contact for IT key issues coming in from key accounts.Drive internal improvement projects.The Successful...
-
B2b Social Media Manager
1 day ago
Kuala Lumpur, Malaysia Kaliber Asia Full time**WHO ARE WE?** Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy, and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of...
-
Key Account Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dancom Group Full timeAs a Key Account Manager at Dancom Group, you will be responsible for managing and growing key accounts to drive revenue and achieve strategic business objectives. This is an exciting opportunity to work for a leading company in the industry and make a significant impact on the organization's success.Key responsibilitiesDevelop and maintain strong...
-
Key Account Manager
2 weeks ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a Key Account Manager to join DHL eCommerce Malaysia! The Key Account Manager will be responsible for leading the geographic profitability development of designated Key Accounts & Partners (3PVs, Market Places) through positioning DHL as a strategic business partner, and delivering agreed programs & revenue targets, through a team...
-
Key Account Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PST Full time• Develop and maintain strong relationships with key clients • Develop and implement strategic account plans • Regular communication with key accounts to monitor health of the account • Negotiate contracts, pricing, and terms. • Provide timely and accurate reporting on key account performance, sales forecasts, and market insights to management and...
-
Key Account Manager
2 weeks ago
Kuala Lumpur, Malaysia One Allianz Consortium Sdn Bhd Full timeManage a portfolio of key accounts and corporates to ensure customer retention and maximize output from key account portfolio. - Support the Sales Director in sales strategies, targets and sales performance so that profitability, growth and revenue targets are met or exceeded for corporate customers - Build strong and effective account management...