Customer Service Manager

We're looking for young talents to be our front liners who provide customer with prompt services, quality of service and products as well as to maintain a SOP (Standard of Procedure) and comfortable store environment. Preferably someone who is cool, fun, crazy, with great passions for coffee & food.To deliver friendly, efficient customer service and a warm,...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Admin and Customer Services:Communicating with customers.Responding to messages.Managing platforms.Sending check-in instructions to customers.Providing solutions to customers facing issues during their stay.

Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:Provide good customer service...

Responsibilities· Explain and suggest services and products.· Handle customer inquiries.· Able to work on weekends, as off day is on weekday.· Junior and Senior positions available.Please contact Mr Ganesan for detail 019xxxxxxx

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.Responsible in handling customer information, monetary transactions, handsets and ensuring proper control,...

Attend to enquiries from existing and potential customers.Report to the management on any unresolved issue encountered by customers. Liaise with web developer on any glitch or update or development on the website or backend system. Able to speak and write in Malay, English and Mandarin.Computer literate and have basic knowledge in MS Word and MS...

Join our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. IYour contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling...

Roles & Responsibilities:Deliver fair outcome to our customers and ensure the quality of service in placeActively share customer feedback to internal departments to improve the customer experienceActively respond to the feedback received from the social mediasWork with internal teams to ensure the pre & post service for all products are in...

Working hours / Shift : 9 AM to 6 PM - No night calls or support required - Preferred language - English is a must - Should be present at the office - No travelling required - Must have skill - SAP knowledge - Nice to have skills - ERP system SFDC **You must have**: - Diploma / Bachelor's Degree in any fields or equivalent. - 2 - 3 years of experience in...

To attend an inbound calls or perform outbound calls to assist in inquiries from the customers in a Call Centre environmentIdentify and handle customers inquiries completely and accurately to the satisfaction of the customerLiaise with appropriate department to resolve issues brought up by customersMaximize opportunities to up sell/cross sell company product...

Responsibilities:Deliver comprehensive information about products or services to customers.Address inquiries and assist customers effectively with their requirements.Manage and resolve customer complaints efficiently.Uphold a consistently positive, empathetic, and professional demeanor when interacting with customers.Facilitate seamless communication and...

Job Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...

Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:- Provide good customer service promptly.-...

**Japanese Customer Service Specialist**: - **Sector**: Monroe Information Technology - **Contact**: Shawin Kaur - **Client**: Monroe Consulting Group - **Location**: Malaysia - **Salary**: Negotiable - **Expiry Date**: 07 July 2024 - **Job Ref**: BBBH439994_1712540628 Executive recruitment company Monroe Consulting Group Malaysia is currently recruiting...

**Korean Customer Service Specialist**: - **Sector**: Monroe Information Technology - **Contact**: Shawin Kaur - **Client**: Monroe Consulting Group - **Location**: Malaysia - **Salary**: Negotiable - **Expiry Date**: 07 July 2024 - **Job Ref**: BBBH439993_1712540830 Executive recruitment company Monroe Consulting Group Malaysia is currently recruiting for...

For Registration Please WhatsApp Full Name :2)Age :3)Preferred interview date :Job Responsibilities : Professionally interact with customers via phoneTo reconnect and reactivate Customers accountAttend to Customers complaintsJob Requirements :SPM & aboveExperience in Customer Service or work in a Call Centre are encouraged to applyAble to speak & write in...