Customer Support

**Customer Support** **Requirements**: Required languages(s): English, Bahasa Malaysia & Chinese Able to speaks fluent Cantonese, Mandarin and English At least 2 years of working experience in the related field is required for this position. Answering clients about all technical support questions Resolve issues reported by customers, liaise with technical...

Handling customer support calls, helpdesk ticketing, and following up on the complaints on customer’s lodged issues and ensuring that it is resolved and responded to in a timely manner. - Identify errors/bugs and guide customers to troubleshooting and problem-solving. - Escalating unresolved customer complaints to the 2nd level or technical department. -...

about the companyAn MNC company providing support in many different sectors, particularly in the hospitality industry, is looking for energetic and passionate individuals to support their customers in the US! job detailsJob title : Customer Support SpecialistLocation : KL, MalaysiaSalary : RM2,800 - RM3,500Employment : PermanentDetails : 13th month salary...

about the companyAn MNC company providing support in many different sectors, particularly in the hospitality industry, is looking for energetic and passionate individuals to support their customers in the US job detailsJob title : Customer Support SpecialistLocation : KL, MalaysiaSalary : RM2,800 - RM3,500Employment : PermanentDetails : 13th month salary...

**Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...

At least 1 year(s) of experience in the area of Customer Service and Support preferred. - Fresh Graduates/Entry level applicants are encouraged to apply, training will be provided. - Required language(s): Cantonese and English, written and spoken **Salary**: RM2,500.00 - RM3,500.00 per month **Benefits**: - Opportunities for promotion - Professional...

The Customer Support Executive in HAYAT Technologies Sdn Bhd plays a crucial role in providing (SELANGKAH). This individual will serve as the primary point of contact for customer inquiries, complaints, and technical support requests. The Customer Support Executive will be responsible for delivering exceptional customer service, troubleshooting technical...

**The Role**: We are seeking a highly motivated and technically proficient Customer Service-IT Support to join our team. The incumbent will play a vital role in ensuring the smooth operation of our IT systems by providing prompt and effective support to employees. You will be the first point of contact for all IT-related issues, helping users with...

Answering whatsapp messages from customer and potential customer in timely and quality mannerAssist customers in their queries about the treatment, pricing and appointment bookingSchedule and slot in customer's appointmentCommunicate with branches on daily appointmentsCommunicate with the customers on their appointments (confirmation, reschedule,...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

**Requirements**: - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year; - Stable internet connection; -...

WE ARE HIRING MANDARIN CUSTOMER SUPPORT! Basic Salary RM 5,000 - RM 6,000 (Salary Package include Allowance) Working Hours : Rotational Shifts Working Location : Cyberjaya Responsibilities: Provides meaning-for-meaning interpreting Follows interpreter protocols as per training, policies, and procedures Follows all policies and procedures related to...

 Answering whatsapp messages from customer and potential customer in timely and quality mannerAssist customers in their queries about the treatment, pricing and appointment bookingSchedule and slot in customer's appointmentCommunicate with branches on daily appointmentsCommunicate with the customers on their appointments (confirmation, reschedule,...

Job Summary Develops customer-specific, value added services for existing and new large domestic and global customers in order to build customer awareness of the organization’s value proposition. Job Accountabilities - Key Accountabilities Collaborates with teams across the organization and serves as an advocate for our customers’ service...

**Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...

Job Requirement: Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field. Preferably possess backend support working experience, with a minimum of 1 year in a related role. Open to both fresh graduates and experienced applicants entry-level discussions are possible based on previous experience. Previous experience in...

Job Requirement: Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field. Preferably possess backend support working experience, with a minimum of 1 year in a related role. Open to both fresh graduates and experienced applicants entry-level discussions are possible based on previous experience. Previous experience in...

**Position**: IT Customer Support (Mandarin / Cantonese) Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,100(Basic) - RM500 (KPI Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a GDC Agent, your main job is to provide top-notch customer support for the...

**Position**: **Job title : Customer Service Coordinator** **Location : Kuala Lumpur** **Daily report : Daily report to Supervisor; Office Manager** - 24 hours call center customer service coordinator; - Dealing with customer by calls or online communication channel who is traveling over the world; - Handling complaints and inquiries efficiently,...

About the Role What to expect: - Knowledge ramp-up within the first 2-5 weeks in the form of classroom trainings, buddy sessions and hands-on practice. - Manage and provide support on less complex customer queries/problems, this includes: - Retain ownership of cases reported by customers; - Troubleshoot/investigate the issues; - Navigate through available...