Outlet Manager
5 months ago
We are looking for a dynamic and experienced Restaurant Manager to oversee the operations of our fast food outlet. The Restaurant Manager will be responsible for managing all aspects of the outlet, including but not limited to customer service, team management, inventory control, and financial performance.
Current location: Subang Jaya, Setapak, Kepong, Taman Sri Muda Shah Alam, Bandar Baru Sungai Buloh.
**Key Responsibilities**:
- Ensure excellent customer service by maintaining high standards of product quality, cleanliness, and overall customer experience.
- Manage and motivate a team of employees, including hiring, training, scheduling, and performance management.
- Monitor inventory levels and ensure accurate stock management to minimize wastage and maximize profitability.
- Develop and implement sales strategies to drive revenue growth and meet sales targets.
- Maintain a safe and healthy work environment by enforcing safety standards and procedures.
- Handle customer complaints and inquiries in a professional and timely manner.
- Prepare and analyze sales and financial reports to track performance and identify areas for improvement.
- Collaborate with other departments, such as marketing and procurement, to optimize operations and enhance customer satisfaction.
- Stay updated on industry trends and competitors' activities to identify opportunities for business growth.
**Qualifications**:
- Preferably in the food and beverage industry with 3 years experience and looking to advance their career in F&B as new outlet.
- Strong leadership and communication skills.
- Excellent organizational and problem-solving abilities.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Knowledge of food safety regulations and best practices.
- Proficiency in Microsoft Office and POS systems.
Pay: RM3,000.00 - RM3,800.00 per month
**Benefits**:
- Flexible schedule
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
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