Trainer in Call Center/bpo Environment

**BPO Contact Center Trainer (Bilingual - Mandarin & English)** **About the company**: Headquartered in US, a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies. **Office location: Kuala Lumpur** **About the role**: What does a Learning Experience Leader really do? Think of...

Position: Trainer Location: Kuala Lumpur Sentral & Kelana Jaya, Selangor Salary Range: 5,500 - 6,500 Language: English (Malaysians) Specialization: E-Commerce, Buy Now Pay Later Target Onboarding Date: Immediate Joiner Type: Full-time Shift: 24/7 **Responsibilities**: - Design effective training programs. - Prepare training materials. - Conduct...

List-ID: 96811722Today 20:07 **Job Description**: - JAWATAN KOSONG BANK EXECUTIVE KUALA LUMPUR Assalamualaikum, saya Encik Yunus dari HR Department, Sesi interview akan dibuat secara online sahaja melalui zoom UNTUK PENDAFTARAN SESI TEMUDUGA: 1) Nama penuh anda: 2) Umur anda: 3) Kelayakan sijil anda: sila WHATSAPP maklumat anda tersebut kepada saya Encik...

**Responsibilities**: - ¿Te gustan las ventas telefónicas? ¿Se te facilitan las negociaciones y desarrollo de clientes?_ - ¿Generas alto impacto de promoción de producto? ¿Eres seguro de ti mismo?_ - ¡Tenemos una oportunidad para ti!_ - _*Funciones principales* - Prospección - Labor de venta - Seguimiento post venta - Pre cierre de...

Trainer Position Summary: The Trainer is responsible for enhancing the performance of outbound telephone sales staff in a call center. The role focuses on monitoring staff, identifying areas for improvement, and reinforcing successful behaviors. The Trainer will develop and implement coaching initiatives to build confidence and equip staff with...

**Role**:Customer Service Trainer **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Voice Trainer Process Training Process trainer- Conduct thorough assessments to identify training needs across various departments and job roles.- Analyze...

**50 Vacancies! Immediate Hiring!** - To attend to customer inquiries and concerns from e-commerce channels via outbound calls - To build meaningful relationships with potential customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer - To...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team Leader operations skills Call Centre skills BPO Call center Call centre voice good communication skills Call centre Operations - ROLE : Team...

**Role**:Process Trainer **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Microsoft Office Japanese language english Analytical Skills Thai Process Training Japenese Process trainer BPO industry Good analytical skills - Process Trainer (Native...

**Responsibilities**: - Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information. - Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. - Provide customers...

**Nature of Business**: Established online ecommerce platform in Malaysia. **Location**: Kuala Lumpur. **Working days**: 5 days with a 9-hour break (rotational shift from 11am to 11pm). **Salary**:Basic RM2,400 + RM300 (fixed skill allowances) + RM500 (KPI + Attendance Allowances - after 3 months of probation). **Job Requirements**: - Minimum SPM or...

**WE ARE FOCUSED ON RECRUITING ON JULY (IMMEDIATELY START) & AUGUST23** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Skill All. + KPI All. + Attendance All._ - **Have experience in Call Center & Basic...

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

**Requirements** - High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated. - Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus. - Proven experience as call center manager or similar position. - Experience in customer service is required. - Knowledge of performance evaluation and customer...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Travel Processes inbound and outbound process Team lead operation operation team leader...

We are looking for a skilled Call Center Professional to join our team at Prudential Hong Kong Limited.Key Responsibilities:The successful candidate will be responsible for delivering exceptional customer service, managing customer expectations, and resolving issues in a timely manner.Provide a polite, professional, and accurate response to customer...

Job SummaryWe are seeking a highly motivated Call Center Team Member to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients via telephone.Your primary focus will be on delivering customer service that meets and exceeds customer standards and expectations. You will also be...

**WE ARE FOCUSED ON RECRUITING FEB23 (26 FEB 23) & MARCH (11 MARCH) ONLY** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Fix Allowance. + KPI Allowance_ - **Must be good experience in Call Center & E-commerce...

**Requirements** - Good communication in Malay & English - Mandarin speaker are welcome - Excellent telephone etiquette (professional, confident and patient) **Additional advantage**: - PCEIA [Pre Contract Examination for Insurance Agents] - PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance...

**Job Number** 24104227 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Oversees daily call center operations to ensure that guests...