Bpo Contact Center Trainer

**BPO Contact Center Team Leader (Bilingual - Mandarin & English)** **About the company**: Headquartered in US, a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies. **Office location: Kuala Lumpur** **About the role**: - Manage day-to-day planning and operations of your...

**BPO Contact Center Quality Analyst (Bilingual - Mandarin & English)** **About the company**: Headquartered in US, a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies. **Office location: Kuala Lumpur** **About the role**: The Quality Analyst (Bilingual - Mandarin & English)...

**Role**:Process Trainer **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Microsoft Office Japanese language english Analytical Skills Thai Process Training Japenese Process trainer BPO industry Good analytical skills - Process Trainer (Native...

**50 Vacancies! Immediate Hiring!** - To attend to customer inquiries and concerns from e-commerce channels via outbound calls - To build meaningful relationships with potential customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer - To...

Position: Trainer Location: Kuala Lumpur Sentral & Kelana Jaya, Selangor Salary Range: 5,500 - 6,500 Language: English (Malaysians) Specialization: E-Commerce, Buy Now Pay Later Target Onboarding Date: Immediate Joiner Type: Full-time Shift: 24/7 **Responsibilities**: - Design effective training programs. - Prepare training materials. - Conduct...

**Role**:Customer Service Trainer **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Voice Trainer Process Training Process trainer- Conduct thorough assessments to identify training needs across various departments and job roles.- Analyze...

**WE ARE FOCUSED ON RECRUITING FEB23 (26 FEB 23) & MARCH (11 MARCH) ONLY** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Fix Allowance. + KPI Allowance_ - **Must be good experience in Call Center & E-commerce...

Sutherland is a dynamic and innovative company that's looking for a talented Team Manager to join our team. As a key member of our contact center team, you'll play a crucial role in driving sales performance and achieving business objectives.Key ResponsibilitiesAs a Team Manager, you'll be responsible for:Assisting and supporting sales personnel in their...

Trainer Position Summary: The Trainer is responsible for enhancing the performance of outbound telephone sales staff in a call center. The role focuses on monitoring staff, identifying areas for improvement, and reinforcing successful behaviors. The Trainer will develop and implement coaching initiatives to build confidence and equip staff with...

**Responsibilities**: Si buscas generar experiência o es tu primer empleo ¡Es tu oportunidad! nos encontramos solicitando: **Ejecutivos Call Center** Postúlate ahora y envía whatsapp **22 12 83 39 75 **Lic. Edith Gómez** **Requisitos**: - Facilidad de palabra - Manejo básico de computadora «««« Ofrecemos»»»» ºIngreso base +...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team Leader operations skills Call Centre skills BPO Call center Call centre voice good communication skills Call centre Operations - ROLE : Team...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Travel Processes inbound and outbound process Team lead operation operation team leader...

Responsible to manage and monitor report date accuracy, Standard Operation Procedure, Process Compliance, Training Dashboard for new hire and existing agents. - To be the main contact person to client for any training related matters. - Collaborate with local supervisor, team leader and QA for any quality issues, provide improvement plan if required. -...

Kardex Malaysia Sdn Bhd is seeking a motivated self-starter to join our Kardex Academy Team in the role of Technical Trainer. This full-time position is to be based in Kuala Lumpur and will report to the Director of Kardex Academy in Germany. He/she will be the key training contact person in APAC. The Technical Trainer’s main target is to increase the...

We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data,...

**Hiring of Banking Customer Contact Executive in a well organized and excellent working environment contact center.** - **Fresh Diploma / Degree are welcome to APPLY**: - **Permanent Position with Training**: - **30 Days Annual leave per year** - To perform relative incoming /outgoing calls related to company products and services. - Provide excellent...

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.Description:We are seeking an experienced Real Time Analyst to join our Remote Assessments Team. As a key member of the team, you will be...

**Nature of Business**: Established online ecommerce platform in Malaysia. **Location**: Kuala Lumpur. **Working days**: 5 days with a 9-hour break (rotational shift from 11am to 11pm). **Salary**:Basic RM2,400 + RM300 (fixed skill allowances) + RM500 (KPI + Attendance Allowances - after 3 months of probation). **Job Requirements**: - Minimum SPM or...

**Responsibilities**: - Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility - Ensure communication with customers and clients with clear and relevant information - Manage customers or client’s feedback and complaints in a professional manner - Perform post-case administration for future...

Do you have Partner Advisory Trainer experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor Trainer, and the role comes with an attractive salary and benefits package. If you were already in this Partner Advisor Trainer role, here are some of the areas you would have been working in this...