[wfh] Customer Service Executive

Job Summary: We are looking for an enthusiastic Customer Service Executive with a strong background in customer service to manage the day-to-day incoming and outgoing related work. This role requires you to provide comprehensive information and solutions to customers about the product and service. Job **Responsibilities**: - Serve our customers’ needs...

**Requirements**: - Education Requirement - High School **Salary**: RM 5000.00 - RM 7500.00 **Benefits**: - Work from HOME - EPF& SOSCO - Annual leaves - Overtime Pay - Professional Development ( Training) - Leaves & Reimbursement for Internet - Medical coverage with a Medical...

Basic Salary: RM2,100 Mandarin Language Allowance for Mandarin Speakers: RM400 (You need to at least pass Bahasa Cina in SPM) Location: Bukit Damansara (Near MRT Semantan) Term: 6 months fixed contract (renewable for another 6 months before converting to permanent) Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Days: 2 Days (Rotational...

The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

**POSITION: CUSTOMER SERVICES EXECUTIVE/FRESH GRAD (MANDARIN SPEAKER)** **Responsibilities**: - To escalate unresolved queries to designated departments for further investigation. - To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions. - To communicate...

Responsibilities; - Call potential and existing customers in Singapore to present them our products and services (e.g. business cards, flyers, brochures, etc. as well as Software) - Prepare quotations - Close deals, reach sales targets and go the "extra-mile" to increase company's sales volume - Keep records of calls and sales notes in the CRM system -...

**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...

Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base - Identify and relate with various customer needs and scenarios - Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner - Transfer customers to appropriate departments when...

**Responsibility Statements** require follow-up for client resolution. - Identifies customer needs by referring to case notes and examining each as a specific case. - Performs routine call center activities concerning business products and services. - Uses standard scripts and established guidelines while under supervision, to meet SLAs. - Provides...

**The Role**: As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys. **What You’ll Do**: - Provide professional customer service for...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin - Mandarin - CS Travel* Language - Mandarin + English Role: Customer Service Location: Cyberjaya, Malaysia Shift Timing: 24*7...

**Position **:Customer Service Executive **Location **:Jalan Chan Sow Lin **Salary**: RM2,300 + Shift Allowance + Parking Allowance + KPI Allowance **Working Hours**: Monday - Sunday / 24hours rotational / 2 days off **Contract**: 12 months (Renewable based performance) **Intake**: Immediate hiring - July2023 - Monitor and respond to the alarm signals within...

**Additional Information** - Rotational shift schedule, full time for 12 months under contract. - 9 hours per shift (including 1 hour lunch break), for 5 days a week. - Work from home **Requirement** - Fluent English - Fluent Mandarin (Speaking + Reading + Writing) - Stable internet Connection (100 Mbps) - Education Requirement: SPM - Immediate Starters...

ole Purpose: **Responsibilities**: Troubleshoot and resolve technical issues. Escalate issues to the appropriate level of support as needed. Document all customer interactions in the ticketing system. Maintain a high level of customer satisfaction. Keep up-to-date on new IT products and services. Collaborate with other members of the IT team to resolve...

Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...

Detials:Please find detail of position as belowLocation : Bangsar Kuala LumpurBasic Salary : RM2500Contract : 6 Month Working Hour : Shift basis each shift 8 hours working 2 day off per week (last shift ended 10pm)Join Date : 17 May 2024Job Duty:• Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and...

Preferred Mandarin Speaker Fully Work from Home Customer Service jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide...

**ROLE: Customer Service Executive (English Speakers)** - **MINIMUM 6 MONTHS EXPERIENCE IN CALL CENTRE ENVIRONMENT**_ - Support and manage buyer/seller enquiries and escalations in a proper manner. - We need an individual who is strong in decision making and has soft skills and competencies to manage our customers. **REQUIREMENTS**: SPM and above For more...

**Responsibilities**: - Troubleshoot and resolve technical issues. - Escalate issues to the appropriate level of support as needed. - Document all customer interactions in the ticketing system. - Maintain a high level of customer satisfaction. - Keep up-to-date on new IT products and services. - Collaborate with other members of the IT team to resolve...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...