Chat Support
3 weeks ago
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- Exceeding customer expectation in terms of customer service & accurate information.
- Addressing queries, complaints, and recommendations furnished by customers.
- Deferring to management in instances of uncertainty.
- Proficient in speaking English
- Have a minimum of 2 years experience in Customer Service in a BPO setting
- Have a Bachelors Degree
- Be native Malaysians
- be willing to on a 24/7 rotational shift schedule
Pay: RM2,800.00 - RM3,200.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your nationality?
- Are you willing to work on a 24/7 shift schedule?
- what is your current salary?
- what is your expected salary?
- when are you available to start?
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Customer Service in BPO set up: 2 years (required)
**Language**:
- English (preferred)
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