Chat Support

3 weeks ago


Petaling Jaya, Malaysia Growthfn Sdn Bhd Full time

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- Exceeding customer expectation in terms of customer service & accurate information.
- Addressing queries, complaints, and recommendations furnished by customers.
- Deferring to management in instances of uncertainty.
- Proficient in speaking English
- Have a minimum of 2 years experience in Customer Service in a BPO setting
- Have a Bachelors Degree
- Be native Malaysians
- be willing to on a 24/7 rotational shift schedule

Pay: RM2,800.00 - RM3,200.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your nationality?
- Are you willing to work on a 24/7 shift schedule?
- what is your current salary?
- what is your expected salary?
- when are you available to start?

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer Service in BPO set up: 2 years (required)

**Language**:

- English (preferred)



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