Live Chat Customer Service

**Duties and responsibilities**: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening...

**Duties and responsibilities**: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening...

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools. **Responsibilities**: - Identify customer need and help...

Location**:Subang Jaya, Near LRT / KTM station** **Rotational Shift Basis: Monday to Sunday** **9.5 working hour, (7am - 12am)** **Responsibilities**: - Engage with customers via live chat to answer questions, resolve issues, and provide information - Maintain a positive, empathetic, and professional attitude toward customers at all times - Identify and...

Anton Paar Malaysia Sdn Bhd | Subang Jaya, Regional Office APAC:In this position you are the first and foremost contact point for a large number of customers who are seeking information online. You will be responsible for operating the live chat, answering questions concerning Anton Paar as a company and competently advising, supporting and informing...

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Intake**:March 2024 **Employment Type**: 1-Year Contract (**renewable based on performance and attendance**) **Working Location**: Bandar Sunway, Selangor **Working Day/ Hour**:5 days’ work, 2 days off / Rotational Shift 9-Hours (**including weekends and Public Holidays**) **Monthly Salary**: - Basic: Range of RM 2,500 to RM 3,400 (based on academic...

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.Responsibilities: Identify customer need and help resolved their...

Location:Subang Jaya, Near LRT / KTM stationRotational Shift Basis: Monday to Sunday9.5 working hour, (7am - 12am)Responsibilities: Engage with customers via live chat to answer questions, resolve issues, and provide information Maintain a positive, empathetic, and professional attitude toward customers at all times Identify and escalate complex issues to...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Anton Paar Malaysia Sdn Bhd | Subang Jaya, Regional Office APAC**: In this position you are the first and foremost contact point for a large number of customers who are seeking information online. You will be responsible for operating the live chat, answering questions concerning Anton Paar as a company and competently advising, supporting and informing...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Requirements** - Minimum Education Required SPM. - Fresh graduates can also apply - Full Training Provided - 9 Working Hours in a day (Mon - Fri) **Responsibility** - Provide online customer service through a live chat support system. - Managing and monitoring social medial platforms - Identifying customer needs and helping customers use specific...

**Inquiry management (live chat / inbound and outbound)**:Provide support to our users and drivers by answering their questions in a proactive, clear and efficient manner. - **Handle customer and driver complaints**: Provide appropriate solutions and alternatives within the time limits and limit the risks of driver/user dissatisfaction. - **Match supply and...

**Inquiry management (live chat / inbound and outbound)**:Provide support to our users and drivers by answering their questions in a proactive, clear and efficient manner. - **Handle customer and driver complaints**: Provide appropriate solutions and alternatives within the time limits and limit the risks of driver/user dissatisfaction. - **Match supply and...

**PROJECT: Social Media** **LOCATION: -KL Sentral** **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**"Who or what is Corvan?"** Hopefully, you! We're looking for a good team player with leadership quality and the desire to grow with us. **"What would my job scope be?"** Title: E-Commerce Assistant Reports to: E-Commerce Executive Manages: (Not Applicable) We are actively hiring for various roles as part of our expansion plan and are seeking an...

**JOB HIGHLIGHT** - Must have own transport - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform...