Customer Service Inbound, Live Chat

**Job Overview**:We are seeking a dynamic and versatile individual to join our team as a Customer Service Live Chat cum Copywriter. In this role, you will be responsible for engaging with our customers through live chat support and crafting compelling written content to enhance our brand messaging. **Responsibilities**: **Live Chat Support**:Provide prompt...

**Duties and responsibilities**: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening...

**Duties and responsibilities**: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening...

**Anton Paar Malaysia Sdn Bhd | Subang Jaya, Regional Office APAC**: In this position you are the first and foremost contact point for a large number of customers who are seeking information online. You will be responsible for operating the live chat, answering questions concerning Anton Paar as a company and competently advising, supporting and informing...

JOB SCOPE : • Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company products. • Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. REQUIREMENT : • Good English communication skills...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Inquiry management (live chat / inbound and outbound)**:Provide support to our users and drivers by answering their questions in a proactive, clear and efficient manner. - **Handle customer and driver complaints**: Provide appropriate solutions and alternatives within the time limits and limit the risks of driver/user dissatisfaction. - **Match supply and...

**Inquiry management (live chat / inbound and outbound)**:Provide support to our users and drivers by answering their questions in a proactive, clear and efficient manner. - **Handle customer and driver complaints**: Provide appropriate solutions and alternatives within the time limits and limit the risks of driver/user dissatisfaction. - **Match supply and...

**JOB HIGHLIGHT** - Must have own transport - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform...

**Salary Basic**:RM2000 + Allowances **Position**:Customer Service Executive (Inbound) **Location**:Ara Damansara, Petaling Jaya **Working Days**:5 days, 2 days off **Working Hours**: Rotational Shift (8 working hours + 1 hour lunch break) **JOB REQUIREMENTS**: - Must be able to communicate in English. - SPM leavers who are interested to start their career...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**FRESH GRADUATE WITH NO EXPERIENCE** **DIPLOMA!! DEGREE!!** - 100% Inbound calls - No Outbound, Sales - NO GRAVEYARD / MIDNIGHT SHIFT Rotational Working Days & Rotational Working Hours **BENEFITS** - Medical Insurance - Only DAY shifts - Overtime Paid **REQUIREMENTS** - **ABLE TO SPEAK & UNDERSTAND ENGLISH & MALAY**: - SPM / SKM LEVEL 3 / DIPLOMA /...

**Customer Service (Inbound / Outbound Calls)**: - Able to effectively communicate with doctors, patients and others, providing good customer service. - FRESH GRADUATES are encouraged to apply.

We have been in establishment since in Malaysia since 2001, specialize in outbound calls operations and inbound customer service for e-commerce & telco provider. From a small start up of 15 employees we now have close to 300 family members, regionally. We would like to invite you to be part of our enterprising team. SPM / O Level / SKM Level 1 / SKM Level 2...

Under Customer Relation Unit - Required 90% writing **Job Types**: Full-time, Contract Contract length: 12 months Pay: RM2,800.00 - RM3,700.00 per month Schedule: - Day shift - Night shift - Rotational shift **Experience**: - Customer service: 2 years (required) - Live Chat: 1 year (required)

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** & **Cantonese**. - **SPM leavers** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good...

**Who are we?** Omnidesk is a standing desk company based in Singapore, Australia and Malaysia. Our mission is to help our users build a workspace that feels good, is more productive and ergonomic. Your role as the Customer Service Officer in our team will be our first line support for resolving questions and issues in regards to our...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

BENEFITS: BASIC SALARY M2800 + NIGHT SHIFT UP TO RM 400 + KPI UP TO RM 500 EPF, SOCSO 12 DAYS OF ANNUAL LEAVE AND 14 DAYS OF MEDICAL LEAVE WILL PROVIDE 1 MONTH OF PAID TRAINING A SUPPORTIVE AND COLLABORATIVE WORK ENVIRONMENT. NEARBY LRT STATION ARA DAMANSARA REQUIREMENTS: SPM AND ABOVE IS ENCOURAGED TO APPLY. FLUENT IN MANDARIN AS THE PERSON NEED TO...