Live Chat Agent

Location**:Subang Jaya, Near LRT / KTM station** **Rotational Shift Basis: Monday to Sunday** **9.5 working hour, (7am - 12am)** **Responsibilities**: - Engage with customers via live chat to answer questions, resolve issues, and provide information - Maintain a positive, empathetic, and professional attitude toward customers at all times - Identify and...

**Position title : Customer Relations Unit - OAS (Online Assisted Service)** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To meet service targets by achieving both service and productivity level by ensuring that all enquiries are answered within the service level. - Handling incoming calls and enquires from...

About This RoleThe IT Product Engineer position will provide exceptional technical support for Lenovo's Microsoft Omni-channel Chat, email, and social media customer service contacts.Responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use MS Teams, email,...

**Requirements**: - Familiar with football and have a strong interest - Fluent in Chinese, good camera sense, good image and temperament - Unique insight and good at commenting - Lively, cheerful, likes to chat - Strong curiosity and focus - Proactive work attitude - Full-time and part-time **Responsibilities**: - Before the live broadcast, the host needs...

Job description Malaysian Citizen Only Attractive salary package up to RM2400 (depends on Qualification) Attend & answer inbound calls from customers /chatting with customer, identify technical issues on pre-unifi / unifi product and assist them to solve problems by providing the right solutions & trouble shooting. No sales required During Training :...

Job RequirementsTo be successful in this role, you will need to possess a strong passion for delivering exceptional customer service, have excellent communication skills, and be able to work independently in a fast-paced environment.Key Responsibilities:Handle all inbound contacts pertaining to customer general inquiries, complaints, comments, feedback, and...

Job Summary: The main responsibility of the Operations Intern is to assist in attending to and resolving queries, requests and complaints that are complex in nature (may or may not require investigation) which involves more than a single party i.e., involving both corporates and panel service providers. In addition, the incumbent will be assigned to perform...

Under Customer Relation Unit - Required 90% writing **Job Types**: Full-time, Contract Contract length: 12 months Pay: RM2,800.00 - RM3,700.00 per month Schedule: - Day shift - Night shift - Rotational shift **Experience**: - Customer service: 2 years (required) - Live Chat: 1 year (required)

**Key Responsibilities** - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits - Take the extra mile to engage customers and follow through the cases to ensure resolution - Identify and escalate issues appropriately. **Key Requirements** - At least 1 year of working experience in the related field,...

**Key Responsibilities** - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits - Take the extra mile to engage customers and follow through the cases to ensure resolution - Identify and escalate issues appropriately. **Key Requirements** - At least 1 year of working experience in the related field,...

**Duties / Task** 1. **Assist in Orders **fulfillment** **Lazada/Shopee/Star360** ** **Download pending orders in Lazada/ Shopee seller centre - Create Sales Order and generate Airwaybill and save in shared folder - Compulsory to key in Brand, Product type, Item variant, location, discount, GL Code, COA, sales person In Sales Order - Pass Sales Order to...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker **could be the...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker** could be the...

For registration please WhatsApp 014-630 8901 **Position**: - Lazada Customer Service **Location**: - Subang Jaya **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: - **The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the...

**Job Summary**: Responsible to provide live time support to online customer and manage e-store operation. **Job Descriptions**: **Live Chat** - Deliver the best services to customers to ensure the highest customer satisfaction. - Develop report on the Customer Service performance. - Assisting in reviewing health metrics of e-store (i.e., response rate,...

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

About the RoleA Customer Experience Executive is a key member of our customer service team, responsible for providing exceptional customer service to all customers through various channels including email, live chat, and social media.The ideal candidate will be able to attend to incoming inquiries, identify problems, and provide solutions to ensure customer...

**Job responsibilities**: - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. - Take the extra mile to engage customers and follow through the cases to ensure resolution. - Identify and escalate issues appropriately. - Other tasks as assigned by Superior/Management. **Requirements**: - At...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...