Live Chat Agent

Location**:Subang Jaya, Near LRT / KTM station** **Rotational Shift Basis: Monday to Sunday** **9.5 working hour, (7am - 12am)** **Responsibilities**: - Engage with customers via live chat to answer questions, resolve issues, and provide information - Maintain a positive, empathetic, and professional attitude toward customers at all times - Identify and...

**Job Overview**:We are seeking a dynamic and versatile individual to join our team as a Customer Service Live Chat cum Copywriter. In this role, you will be responsible for engaging with our customers through live chat support and crafting compelling written content to enhance our brand messaging. **Responsibilities**: **Live Chat Support**:Provide prompt...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role Overview** As a Live...

**Duties and responsibilities**: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening...

**Duties and responsibilities**: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening...

**About the Role**: Are you passionate about creating engaging content and connecting with audiences on TikTok? We are seeking energetic and charismatic individuals to join our team as TikTok Live Hosts. As a TikTok Live Host, you will be responsible for hosting live streaming sessions on our TikTok channel, engaging with viewers, and creating an...

**Responsibilities** - Brainstorm and create effective scripts for Tiktok and Shopee Live. - Host live streams for TikTok and Shopee and interact with the audience. - Monitor viewer engagement during live streams and adapt to the live content. - Demonstrate and showcase product features, answer questions, and provide real-time product recommendations. -...

Under Customer Relation Unit - Required 90% writing **Job Types**: Full-time, Contract Contract length: 12 months Pay: RM2,800.00 - RM3,700.00 per month Schedule: - Day shift - Night shift - Rotational shift **Experience**: - Customer service: 2 years (required) - Live Chat: 1 year (required)

**Responsibility** - Daily order process - Reply customer live chat promptly - Support Live Host during Live Streaming - Provide administrative support to the team (order processing, customer service, data entry, data analysis, invoicing and billing) - Supporting the warehouse team (order receiving, stock checking) - Assist in conceptualizing and carrying...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker** could be the...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker **could be the...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

For registration please WhatsApp 014-630 8901 **Position**: - Lazada Customer Service **Location**: - Subang Jaya **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: - **The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the...

**Job responsibilities**: - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. - Take the extra mile to engage customers and follow through the cases to ensure resolution. - Identify and escalate issues appropriately. - Other tasks as assigned by Superior/Management. **Requirements**: - At...

**Job responsibilities**: - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. - Take the extra mile to engage customers and follow through the cases to ensure resolution. - Identify and escalate issues appropriately. - Other tasks as assigned by Superior/Management. **Requirements**: - At...

**Responsibilities**: - Recruiting new distributors/retails/agents (for consumer New Products) - Cold call to get new distributors/retails - Travel to other countries to promote products and recruit new distributors - Support in event, social media live and inquiry - Make preparation of sales plan - Execution of monthly sales plan **Job Requirements** -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

JOB SCOPE : • Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company products. • Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. REQUIREMENT : • Good English communication skills...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And to get there, we need...