Customer Service Executive
6 days ago
**Position title : Customer Relations Unit - OAS (Online Assisted Service)**
**Location : Bandar Sunway**
**Working Days : Rotational Shift**
**Responsibilities**:
- To meet service targets by achieving both service and productivity level by ensuring that all enquiries are answered within the service level.
- Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.
- Follow up and resolve customers complains and ensure it is close to satisfaction.
- Work closely with team members and leaders at all times to achieve quality results and productivity.
- To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure.
- Participate in ad-hoc projects as required.
- Proactively identify areas of service and procedural improvement and make recommendations to the team leader.
- Any other duties assigned by the team leader.
**Requirements**:
- Min qualification **:SPM with 2 year relevant work experience**:
- FRESH GRADUATES (Diploma) (Degree) are encouraged to apply
- Must be able to communicate and write well in ENGLISH, Bahasa Malaysia
- **Ability to speak MANDARIN** (special language allowance of RM350) is an added advantage but not necessary)
**Job Type**: Contract
Contract length: 6 months
**Salary**: RM2,500.00 - RM3,400.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Subang Jaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- live chat: 1 year (preferred)
-
Customer Service Executive
3 days ago
Subang Jaya, Selangor, Malaysia TMC Fertility & Women's Specialist Centre Full timeAbout the roleThe role of the Customer Service Executive (Mandarin Speaker) at TMC Fertility is to provide exceptional service and support to our patients, ensuring a seamless and positive experience throughout their fertility journey. This position requires fluency in both Mandarin and English, as the executive will be handling patient inquiries, addressing...
-
Customer Service Executive
4 weeks ago
Subang Jaya, Malaysia JEX Express Solutions Sdn Bhd Full time**JOB PURPOSE** Customer Service Executive manages customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **DUTIES &...
-
Customer Service Executive
3 days ago
Subang Jaya, Malaysia Vmall Enterprise Sdn Bhd Full time**Requirements**: **Qualifications**: - Strong knowledge of MS Office, including Word, Excel and PowerPoint. - Bachelor’s Degree/Post Graduate Diploma/ Professional Degree in Marketing, Business Communication, or related fields. - At least 2 years of working experience in related fields is required for this position. - Excellent presentations skill. -...
-
Customer Service Executive
1 week ago
Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full timeThis job is about helping customers with inquiries and complaints through phone, chat, or email. You might like this job because you get to resolve issues and provide excellent service while maintaining positive interactions.Full-Timefew days agoJob DescriptionHandles and responds to customer enquiries and complaints through phone, online chat and/or...
-
Customer Service IT > Rm2,400-rm2,800+ 5days
4 weeks ago
Subang Jaya, Malaysia IT business service and solution provider Full time_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,400- RM2,800 (Based on experience/ knowledge related)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Task: - Checking of the warranty for particular...
-
Customer Service Executive
6 days ago
Subang Jaya, Malaysia Radius GSA SDN BHD Full timeFor Registration Please WhatsApp 0167647055 1) Full Name: 2) Age: 3) Qualifications: 4) Preferred interview date: Job Brief: - The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. - The role reports directly to the Team Leader of Customer...
-
Customer Service Exe
4 weeks ago
Subang Jaya, Malaysia IT Service Centre Sdn Bhd Full time**Customer Service ( Subang)** Location : Sime UEP Industrial Park Subang Working Days : 5 days Nature of Business : IT solution provider - Checking of the warranty for the particular IT/ home appliances products - Provide the quotation to the customers on the servicing cost - Follow up and assist customer enquiries - Will coordinate with other engineers...
-
Customer Service Executive
4 days ago
Subang Jaya, Malaysia myTukar Sdn Bhd Full timeRole and Responsibilities - Responsible to drive great customer experience by driving awareness and understanding of myTukar's products and services. - Responsible to handle incoming and outcoming calls as per part of myTukar Customer Experience Team and working together with on - ground sales and inspection teams to customers. - Responsible in managing...
-
Customer Service Executive
6 days ago
Subang Jaya, Malaysia mytukar sdn bhd Full timeProvide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...
-
Customer Service Executive
5 days ago
Subang Jaya, Malaysia Presdina Sdn Bhd Full time**CUSTOMER SERVICE EXECUTIVE** **Basic: RM 1,500 - RM 1,600 (EPF/SOCSO)** **Lokasi: Batu Tiga, Subang** PENERANGAN MENGENAI PEKERJAAN - Untuk menelefon, mengingatkan dan mengutip bayaran tertunggak daripada pelanggan yang tertunggak - Untuk memantau dan membuat panggilan susulan ke atas pembayaran pelanggan - Untuk memahami dan menilai situasi kewangan...
-
Team Leader for Customer Service >
3 weeks ago
Subang Jaya, Malaysia IT business in service and solution provider Full time_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor_ - Salary Range: RM4,500- RM5,000 (Offer based on experiences)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and spoken...
-
Customer Service Representative
2 days ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeCompany Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...
-
Customer Service Executive
3 weeks ago
Subang Jaya, Malaysia MPS Full timeWhat you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...
-
Executive - Customer Support (Credit Management
2 weeks ago
Subang Jaya, Malaysia AEON Credit Service (M) Berhad Full time**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...
-
Customer Service Executive
6 days ago
Subang Jaya, Malaysia Glory HR Solutions Full timeDeal directly with customers either by telephone, electronically or face to face / walk-in customers. - Respond promptly to customer inquiries, products, pricing, delivery information and complaints. - Identify and assess customers’ needs to achieve customers satisfaction. - Prepare quotation, invoice, DO and make billing. - Perform customer verifications...
-
Customer Service Representative
3 hours ago
Subang Jaya City Council, Malaysia Acson Malaysia Sales & Service Sdn Bhd Full timeOverviewAcson Malaysia Sales & Service Sdn Bhd is a leading sales and service company that offers a wide range of products and services. We are currently seeking a highly motivated and experienced Sales and Customer Service Specialist to join our team.
-
Customer Service Executive
4 weeks ago
Subang Jaya, Malaysia IT Business Solutions Sdn Bhd Full timeWhat keeps our heart beating here in Digi is our customers. Our purpose as a company is that we strive to connect our customers to what matters most. Hence, why we as Digizens are always so Customer Obsessed! We are currently on the lookout for enthusiastic, motivated, and thoughtful problem solvers who are passionate about customers. Eager from start to...
-
Customer Service Executive
2 weeks ago
Subang Jaya, Malaysia Beansh Business Services Sdn Bhd Full time**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...
-
Customer Service Executive
4 days ago
Subang Bestari, Malaysia Mev Career Full timeAt least 3 Year(s) of working experience in the related field is required for this position. - Required Skill(s): SAP, MS Office, MS PowerPoint, Microsoft Office. Working experience and knowledge of CRM and Office 365 would be an advantage - Preferably Senior Executive specialized in Manufacturing/Production Operations or equivalent. - Follow and execute...
-
Customer Service Planning Executive
3 weeks ago
Subang Jaya, Malaysia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...