Customer Experience Executive

About the Role:ParkIt Malaysia is seeking a highly motivated and enthusiastic Customer Success Executive to join our team. As a Customer Success Executive, you will play a critical role in building long-lasting relationships with our clients and driving business growth.Main Responsibilities:Sourcing new leads and expanding our market presenceOnboarding new...

Job OverviewZUS Coffee is seeking an experienced customer experience leader to spearhead our customer happiness projects. As Assistant Manager, Customer Experience, you will be responsible for leading cross-functional teams and driving strategic initiatives to enhance the overall customer experience.

Job Description:The Senior Specialist, Customer Happiness role at ZUS Coffee involves overseeing customer service operations to ensure seamless experiences. This position requires a strong understanding of customer needs and preferences, as well as the ability to effectively communicate with cross-functional teams.Key Responsibilities:Develop and implement...

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALIST! Salary Range : RM 3,000 - RM 3,500 + RM 500 KPI Working Days : 5 Working Days Monday - Friday, 2 Days Off Working Hours : 8AM-5PM (24/7 Rotational Shift in the Future) Roles & Responsibilities: Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and...

Objectives: - The Marketing Manager will report to the local Managing Director for Southeast Asia and a matrix reporting to Global Marketing Function in the headquarters to ensure that all marketing activities are delivered on time and budget and are of commercial focus with measurable return of investments. - Key success factor to the role is the ability...

2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **RESPONSIBILITY**: 1. Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. 2. Monitor various company communication...

**Job Details** - 2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Others - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **Job Requirement / Responsibility** Responsibility: 1. Provide quality customer support (24/7) through LiveChat and Digital channels for...

Job DescriptionThis position requires a highly skilled professional who can lead customer happiness projects, develop process improvements, and collaborate with various teams to implement solutions that enhance customer feedback and operational needs.Customer Experience: Develop and execute strategies to enhance the overall customer experience, incorporating...

Key ResponsibilitiesThe Strategic Business Development Specialist will be responsible for:Identifying New Business Opportunities - Proactively identify new business opportunities within existing accounts and develop strategies to increase sales revenue.Developing and Executing Account Plans - Develop and execute account plans that meet our company objectives...

**Key Responsibilities** - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits - Take the extra mile to engage customers and follow through the cases to ensure resolution - Identify and escalate issues appropriately. **Key Requirements** - At least 1 year of working experience in the related field,...

**Key Responsibilities** - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits - Take the extra mile to engage customers and follow through the cases to ensure resolution - Identify and escalate issues appropriately. **Key Requirements** - At least 1 year of working experience in the related field,...

**Key Responsibilities**: - Oversee commercial performance and to achieve sales revenue and profit targets. - Responsible to develop/expand business networks/clientele base and drive sales performance of the team. - Manage key customer relationships as well as plan and implement competitive strategies to achieve substantial growth in sales and market...

**Highlights Requirement**: - Experience in daily route planning for multiple trips. - Familiarity with the hypermarket, supermarket, and DC window time. - Strong sense of geography in the Klang Valley. - Ability to calculate truck optimization is an additional advantage. - Proficient in Pivot table and Vlookup. **Responsibilities**: - Analyze and...

**How will you gain from this career?** - Opportunity to work with the leading technical and engineering solutions provider in Malaysia. - Challenges and opportunities to level up your experience and career growth **Other benefits that you might be interested with**: - Professional training and development with certifications **What you will be...

Key ResponsibilitiesLeadership: Provide guidance and mentorship to restaurant staff to ensure excellent customer service and promote a positive team environment.Operations Management: Oversee daily restaurant activities, including food preparation, inventory management, and cost control.Cost Optimization: Monitor and manage costs to optimize profitability...

About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

**Job description** - You will become a brand ambassador for a multinational automotive brand servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the client’s end customer...

**About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...

Granny Doris Group is seeking highly skilled professionals to join our team as CUSTOMER SERVICE EXECUTIVE and E-COMMERCE EXECUTIVE.The ideal candidate will possess excellent communication skills, be organized and independent, and have a strong understanding of online marketing techniques.Responsibilities:CUSTOMER SERVICE EXECUTIVE:Manage Daily OrdersContact...

About the PositionCycle & Carriage Malaysia is looking for a Product Expert to join our team and contribute to our sales and training initiatives. The ideal candidate will have expertise in automotive sales and training.Main ResponsibilitiesEngage Customers: Engage with customers in the showroom and provide them with excellent service.Product Knowledge:...