Customer Experience Champion

We are seeking a Channel Experience Lead to join our Alternate Channel team at Alliance Bank Malaysia Berhad. As a key member of the team, you will be responsible for managing and optimizing the performance of the team in delivering exceptional customer experiences across email, live chat, and social media platforms.Key Responsibilities:To manage and...

Job OverviewZUS Coffee is seeking an experienced customer experience leader to spearhead our customer happiness projects. As Assistant Manager, Customer Experience, you will be responsible for leading cross-functional teams and driving strategic initiatives to enhance the overall customer experience.

Job Description:The Senior Specialist, Customer Happiness role at ZUS Coffee involves overseeing customer service operations to ensure seamless experiences. This position requires a strong understanding of customer needs and preferences, as well as the ability to effectively communicate with cross-functional teams.Key Responsibilities:Develop and implement...

At Alliance Bank Malaysia Berhad, we are seeking a Senior Customer Engagement Manager to lead our Alternate Channel team in delivering exceptional customer experiences across email, live chat, and social media platforms. This role is responsible for ensuring high-quality, timely, and efficient responses to customer inquiries, complaints, and service...

We are seeking a Customer Service Operations Director to join our Alternate Channel team at Alliance Bank Malaysia Berhad. As a senior leader, you will be responsible for managing and optimizing the performance of the team in delivering exceptional customer experiences across email, live chat, and social media platforms.Key Responsibilities:To manage and...

Job DescriptionThis position requires a highly skilled professional who can lead customer happiness projects, develop process improvements, and collaborate with various teams to implement solutions that enhance customer feedback and operational needs.Customer Experience: Develop and execute strategies to enhance the overall customer experience, incorporating...

Customer Experience SpecialistWe are seeking an experienced Customer Experience Specialist to join our service desk team. In this role, you will be responsible for managing customer interactions, resolving technical issues, and improving overall customer satisfaction. Your excellent communication skills and ability to empathize with customers will be...

Candidate Profile:We are looking for a highly motivated and results-driven individual to join our Sales Gallery team as the Customer Experience Strategist. As a strategic leader, you will be responsible for developing and implementing strategies to enhance customer journeys and deliver exceptional experiences.Main Responsibilities:Collaborate with store...

About This RoleWe are seeking a Customer Experience Strategist to join our team at Different Technologies Pty Ltd. As a key member of our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide actionable insights that drive business decisions and strategies.Key Responsibilities:Analyze and evaluate our...

Focused on delivering exceptional customer experiences, we seek a dedicated Contact Centre Representative to join our team at Revenue Group Bhd. This role involves handling inbound and outbound enquiries from various channels, providing seamless support to customers across different platforms.Key Responsibilities:Respond to customer inquiries in a timely and...

We are seeking a highly skilled Customer Experience Specialist to join our team. In this role, you will be responsible for delivering high-value customer experiences through simplified, successful interactions across multiple contact channels.About the Role:You will engage customers, understand their needs, and translate them into work requirementsYou will...

Dolphin - Creative Advertising Agency is seeking a Customer Experience Liaison to enhance brand reputation for Royal Canin.Job DescriptionThis freelance contract role involves managing customer inquiries, resolving issues, and ensuring a seamless customer experience.The position offers the flexibility of remote work (Work From Home - WFH) and requires the...

OverviewThe role of a Customer Success Specialist at Teleperformance involves delivering exceptional customer experiences through prompt responses to inquiries, effective management of concerns, and provision of accurate information based on the enquiries received via inbound phone calls and email channels.Responsibilities(May perform other duties as...

Job DescriptionThe role of the Inbound Sales Representative at Teleperformance involves providing exceptional customer experiences through timely support. As a representative, you will be responsible for interacting with customers via various communication channels, including email and chat.ResponsibilitiesField inbound calls and exhibit the correct sales...

BloomThis is a market leader in the e-commerce flower delivery space, committed to providing exceptional customer experiences through innovative products and services.We are seeking a highly skilled Product Growth Executive to join our team and drive product development initiatives forward.In this role, you will be responsible for managing project timelines,...

About the Role:ParkIt Malaysia is seeking a highly motivated and enthusiastic Customer Success Executive to join our team. As a Customer Success Executive, you will play a critical role in building long-lasting relationships with our clients and driving business growth.Main Responsibilities:Sourcing new leads and expanding our market presenceOnboarding new...

Welcome to Love, BonitoWe're a pioneering brand that uses fashion as a tool to empower women. Our commitment is to deliver outstanding customer experiences through expert advice and exceptional service.Job Key ResponsibilitiesDevelop strategies to engage customers and promote our products.Offer personal shopping experiences, advising on the latest trends and...

About the RoleZUS Coffee is looking for a skilled Visual Merchandiser to enhance the shopping experience for our customers. As a Visual Merchandiser, you will be responsible for creating engaging store displays and designing visually appealing store layouts that meet our brand standards.Key Responsibilities:Develop and implement visual merchandising...

About the JobThe Deputy Head of Service at Hiredly X will play a pivotal role in driving service excellence and ensuring customer satisfaction. This is a leadership opportunity for an experienced professional to make a meaningful impact on our organization.Key ResponsibilitiesDevelop and implement service strategies to enhance customer satisfaction and...

Our Company:Exaltech Sdn Bhd is a leading retailer dedicated to delivering exceptional customer experiences.Job Role:We seek a highly motivated Retail Assistant to join our team.Main Responsibilities:Manage daily store operations to ensure efficient and effective service delivery.Determine stock levels and service standards to meet customer needs.Promote our...