Customer Service Application Support

**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

**Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. - Working/Communicating with Tech...

Key Responsibilities: - As required, provide timely communication to users on the status of their service requests and incidents. - Properly escalate unresolved issues to appropriate internal teams (e.g. L2/L3). - It is a first point of contact to all related incidents from external and internal clients. - Managing ticketed query system and ensuring...

**Job Responsibility** - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

**Job Responsibility**: - **Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time)**: - Guiding customers with Application functionalities - Technical Skills (SQL skills) to achieve zero repeat request. - **Assisting the Project Team with resolving certain technical functions in a timely manner.**: -...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

**Responsibilities**: - Application troubleshooting and reporting - Possess expertise in business operating systems and RPA solution design. Provide solutions. - Engage in global enhancement discussions with overseas sites. - Leading the operation team to achieve effective and efficient operations. - Expert in RPA solutions for tasks automation - System...

**DiResponsibilities** - To provide Tier 1 support as per assignment - To provide Tier 1 Application Support either onsite or remote - To provide Tier 1 troubleshooting/ ID creation for all systems, as per SLA standard - Assist in patch release/ upgrade activities - Documentations - user guide/ user requirements/ process flow - Assist in other infra issues...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

Responsibilities: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising related to the company's products. - Create & handling all tickets pertaining to customer cases & follows up closely until case resolved. - Working closely with Sales & Level 2 support team members for client contracts...

**Make your mark in our exciting world at Siemens Energy*** - Are you passionate about the energy sector? Do you like understanding the client’s needs and support them with finding new and innovative solutions to achieve them? Are you passionate about identifying latest and most innovative opportunities to support the business? - If you feel you can answer...

My client is a market leader in plantation information management solution/ service to over 300 estates and 30 mills in Malaysia and over 75 estates and 5 mills outside Malaysia is rapidly expanding, seeking talented/ hardworking/ committed person to join a dedicated team of support team. Role and Responsibilities: (b) Report to service manager; (c) Willing...

Overview: Responsible for providing overall reservations and related support to to ensure customer satisfaction. Qualifications: Excellent communication skills in language required & English; Excellent commercial understanding; Problem solving; Sense of responsibility; Independent and customer friendly. Experienced with Customer Care, internet and...

**Job description** **Responsibilities**: **Customer Engagement and Booking Assistance**: - Address customer inquiries, offer travel recommendations, and ensure a seamless booking process. - In later stages, extend support to our new platform, offering a broader range of holiday activities and destination-focused offerings across Asia. - Assist customers...

**Job Purpose**: 1. Solving Customer’s technical issues in a timely manner and according to SLA. 2. Attending to change request by customers (Reports/Customization) 3. Positive customer experience (Increase customer satisfaction) 4. Reducing complaints by customers (achieve zero repeat complaints) 5. Documentation for user guide on HRMS modules. 6....

**Benefits** - Close to public transportation (LRT Kelana Jaya) - Reputable company - EPF, SOCSO and EIS contribution - Group Personal Accident Protection - Group Hospitalization Scheme - Outpatient Treatment - Dental Subsidy - Annual leave - Miscellaneous leaves (i.e Compassionate, Wedding, Examination, Calamity etc) - Compassionate Token - Birthday Gift -...