IT Application Support

**DiResponsibilities** - To provide Tier 1 support as per assignment - To provide Tier 1 Application Support either onsite or remote - To provide Tier 1 troubleshooting/ ID creation for all systems, as per SLA standard - Assist in patch release/ upgrade activities - Documentations - user guide/ user requirements/ process flow - Assist in other infra issues...

Key Responsibilities: - As required, provide timely communication to users on the status of their service requests and incidents. - Properly escalate unresolved issues to appropriate internal teams (e.g. L2/L3). - It is a first point of contact to all related incidents from external and internal clients. - Managing ticketed query system and ensuring...

My client is a market leader in plantation information management solution/ service to over 300 estates and 30 mills in Malaysia and over 75 estates and 5 mills outside Malaysia is rapidly expanding, seeking talented/ hardworking/ committed person to join a dedicated team of support team. Role and Responsibilities: (b) Report to service manager; (c) Willing...

This role will be **handling primarily Microsoft Products and their complimenting products that forms a complete solution deployed to clients, as well as in-house products as customised solutions for clients**. Prior experience to these products would be an added bonus, but fundamental knowledge is expected. 1. Microsoft Products includes, but not limited...

Location : Petaling Jaya Salary : RM 4,000 - 6,000 **R**esponsibilities**: - To provide support services to the client in Microsoft Dynamics Product - To provide support to consultant in helping them to perform task in relates to the project, such as report and document building, systems setup, data migration and etc. - To provide support to pre-sales in...

To provide day to day level first level support of SAP order to cash and Procure to Pay processes to Panasonic Malaysia users. - Good understanding in the areas of sales and logistics distribution business processes. - Experience in SAP MM & SD module. - Provide day to day first level support of SAP Order to Cash and Procure to Pay processes in relation to...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

**About the company**: Our client is a boutique Software House that offers unique IT products and services tailored to your business needs and requirement. **Responsibilities**: - Responsibilities also include root cause analysis, management communication and client relationship management in partnership. - Tickets management. **Job...

Application troubleshooting and reporting - Possess expertise in business operating systems and RPA solution design. - Provide solutions and engage in global enhancement discussions with overseas sites. - Leading the operation team to achieve effective and efficient operations. - Expert in RPA solutions for tasks automation - System master maintenance -...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **Application Specialist, Sales & Logistics** (M/F/d)...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...

**Responsibilities**: - To evaluate business needs and analyse requirements. - To familiarize with the development tools and processes - To perform basic coding with the assigned development tools - To design and create report. - Other ad-hoc duties **Job Requirements** - 0-2 years and above of working experience in the related field is required for this...

Category: - IT - Software - Industry: - Information Technology Solution - Location: - Petaling Jaya - Selangor - Education: - Bachelor Degree - Country: - Malaysia - Salary Range: - 2800-5500 - Experience(Min): - 3-4years - Job Type: - Full Time Permanent- Requirement: - Good command of both written and spoken English, able to read and speak Mandarin...

**Responsibilities**: - To provide support services to the client in Microsoft Dynamics Product - To provide support to consultant in helping them to perform task in relates to the project, such as report and document building, systems setup, data migration and etc. - To provide support to presales in helping them to develop and demo template. - To be...

Job TitleSenior/Junior Application ConsultantCompany OverviewOxydata Software is a leading provider of innovative solutions in the field of HR Management Systems.Estimated Salary$80,000 - $120,000 per annumJob DescriptionWe are seeking an experienced and skilled Application Consultant to join our team. As an Application Consultant, you will be responsible...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...

Responsibilities: - Prepares and updates documentation according to the standard procedures on the proposed solutions. - Plan and manage & perform the user related activities required for system deployment & post support. - Regularly report and communicate work status and issues to the assigned Team Lead or Project Manager or Solution...

**Responsibilities**: - Overall 5+ years’ experience in implementation of Microsoft Dynamics NAV / Business Central projects. Mandatory to have worked on Microsoft Dynamics Business Central. - Well versed with the overall technical architecture of Dynamics 365 BC - Communicate clearly with functional consultant - Should have worked complete life cycle of...

Duties: - Ensure maintenance/support contracts, system operations, Extension and modernisation project and spare parts sales to meet and exceed given sales targets. - Develop and maintain strong business relationships with new customers. - Maintain good relationship with installed base customers and to constantly explore further CS business opportunities...