Application Support

**DiResponsibilities** - To provide Tier 1 support as per assignment - To provide Tier 1 Application Support either onsite or remote - To provide Tier 1 troubleshooting/ ID creation for all systems, as per SLA standard - Assist in patch release/ upgrade activities - Documentations - user guide/ user requirements/ process flow - Assist in other infra issues...

**Responsibilities**: - Application/Customer Support - (Software Analyst)- Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between...

(Software Analyst) - Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between vendors, customers and developer team. - Assist in sourcing...

Key Responsibilities: - As required, provide timely communication to users on the status of their service requests and incidents. - Properly escalate unresolved issues to appropriate internal teams (e.g. L2/L3). - It is a first point of contact to all related incidents from external and internal clients. - Managing ticketed query system and ensuring...

My client is a market leader in plantation information management solution/ service to over 300 estates and 30 mills in Malaysia and over 75 estates and 5 mills outside Malaysia is rapidly expanding, seeking talented/ hardworking/ committed person to join a dedicated team of support team. Role and Responsibilities: (b) Report to service manager; (c) Willing...

**Responsibilities**: - Work together with Developers/business analysts/vendors during the requirement study stage. - Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. - Create functional design deliverables (including page flow, business logic, validations, etc.). -...

**Responsibilities**: - Job Description- Create, update, and track daily on Incident, Problem and Change ticket. - Drive incident to resolution. - Troubleshooting identifying bugs, errors code, networking issues. - Collaborate with inter department to come up with a solution/ work around - Work in an 8-hour shift pattern. Punctuality is Key. - Implement...

Job Description Administer and provide end-user support for Business Application System related issues including Investigation Transactional/Functionality issues, Reporting, Data Integrity, Interface; Identify Root Causes and driving resolution. Promptly responds to system failures, resolves issues and escalates concerns as appropriate. Maintain support log...

**Responsibilities**: - To provide support services to the client in Microsoft Dynamics Product - To provide support to consultant in helping them to perform task in relates to the project, such as report and document building, systems setup, data migration and etc. - To provide support to presales in helping them to develop and demo template. - To be...

**Responsibilities**: - To evaluate business needs and analyse requirements. - To familiarize with the development tools and processes - To perform basic coding with the assigned development tools - To design and create report. - Other ad-hoc duties **Job Requirements** - 0-2 years and above of working experience in the related field is required for this...

**Responsibilities**: - To evaluate business needs and analyse requirements. - To familiarize with the development tools and processes - To perform basic coding with the assigned development tools - To design and create report. - Other ad-hoc duties **Job Requirements** - 0-2 years and above of working experience in the related field is required for this...

Cash Application Team Leader **Key Responsibilities**: - Lead the team to achieve **Cash Application** service objectives. - Function as the expert **Cash Application** processes and related systems. - Collaborate with work streams during process enhancements, acquisitions/divestitures and major system implementations. Ensure that functional issues are...

What are my job responsibilities? Creates and maintains all databases required for development, testing and production usage. Provides 1st line production support/troubleshooting Provides technical supporting, perform standard test cases for PD Applications ,PEGA ,RF tool, Ueasy etc Proactively fix support issues, provide or suggest remedial actions or route...

Opening with a multinational company in PJ. **REQUIREMENTS**: 1. Degree in Computer Science, Information Technology or equivalent professional qualification 2. Minimum 5 years of hands-on technical/work related experience in: - Strong technical hands-on knowledge in.Net, Visual; Basic. Java, Java Script, SQL Script, SQL & Oracle Database - Perform daily...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

**Responsibilities**: - To provide support services to client in Microsoft Dynamics GP. - To provide support to consultant in helping them to perform task in relates to the project; such as report and document building, systems setup, data migration and etc. - To provide support to presales in helping them to develop and demo template. - To be certified in...

**Introduction** IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge...

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

If you are looking to excel and make a difference, take a closer look at us 1. Support Nagios XI monitoring tool (Product training will be provided on the job). 2. Create and deploy powershell / bash scripts for use as NagiosXI monitoring plugins. 3. Assist in researching for innovative means to enhance the current monitoring implementation. 4. Be part...

**Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...