IT Application Support

**DiResponsibilities** - To provide Tier 1 support as per assignment - To provide Tier 1 Application Support either onsite or remote - To provide Tier 1 troubleshooting/ ID creation for all systems, as per SLA standard - Assist in patch release/ upgrade activities - Documentations - user guide/ user requirements/ process flow - Assist in other infra issues...

**Responsibilities**: - Application troubleshooting and reporting - Possess expertise in business operating systems and RPA solution design. Provide solutions. - Engage in global enhancement discussions with overseas sites. - Leading the operation team to achieve effective and efficient operations. - Expert in RPA solutions for tasks automation - System...

Key Responsibilities: - As required, provide timely communication to users on the status of their service requests and incidents. - Properly escalate unresolved issues to appropriate internal teams (e.g. L2/L3). - It is a first point of contact to all related incidents from external and internal clients. - Managing ticketed query system and ensuring...

**Platform Operations** Mandatory Requirements: - **Web Application or Mobile Application support**: - **Experience in Cloud is added advantage.** **Responsibilities** - Operational Monitoring: - Develop and implement comprehensive monitoring strategies and tools to ensure the uptime and stability of key platforms and systems. - Track performance...

My client is a market leader in plantation information management solution/ service to over 300 estates and 30 mills in Malaysia and over 75 estates and 5 mills outside Malaysia is rapidly expanding, seeking talented/ hardworking/ committed person to join a dedicated team of support team. Role and Responsibilities: (b) Report to service manager; (c) Willing...

This role will be **handling primarily Microsoft Products and their complimenting products that forms a complete solution deployed to clients, as well as in-house products as customised solutions for clients**. Prior experience to these products would be an added bonus, but fundamental knowledge is expected. 1. Microsoft Products includes, but not limited...

Location : Petaling Jaya Salary : RM 4,000 - 6,000 **R**esponsibilities**: - To provide support services to the client in Microsoft Dynamics Product - To provide support to consultant in helping them to perform task in relates to the project, such as report and document building, systems setup, data migration and etc. - To provide support to pre-sales in...

To provide day to day level first level support of SAP order to cash and Procure to Pay processes to Panasonic Malaysia users. - Good understanding in the areas of sales and logistics distribution business processes. - Experience in SAP MM & SD module. - Provide day to day first level support of SAP Order to Cash and Procure to Pay processes in relation to...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

**Responsibilities**: - Work together with Developers/business analysts/vendors during the requirement study stage. - Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. - Create functional design deliverables (including page flow, business logic, validations, etc.). -...

**About the company**: Our client is a boutique Software House that offers unique IT products and services tailored to your business needs and requirement. **Responsibilities**: - Responsibilities also include root cause analysis, management communication and client relationship management in partnership. - Tickets management. **Job...

Application troubleshooting and reporting - Possess expertise in business operating systems and RPA solution design. - Provide solutions and engage in global enhancement discussions with overseas sites. - Leading the operation team to achieve effective and efficient operations. - Expert in RPA solutions for tasks automation - System master maintenance -...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **Application Specialist, Sales & Logistics** (M/F/d)...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...

**Responsibilities**: - To provide support services to the client in Microsoft Dynamics Product - To provide support to consultant in helping them to perform task in relates to the project, such as report and document building, systems setup, data migration and etc. - To provide support to presales in helping them to develop and demo template. - To be...

Category: - IT - Software - Industry: - Information Technology Solution - Location: - Petaling Jaya - Selangor - Education: - Bachelor Degree - Country: - Malaysia - Salary Range: - 2800-5500 - Experience(Min): - 3-4years - Job Type: - Full Time Permanent- Requirement: - Good command of both written and spoken English, able to read and speak Mandarin...

**Responsibilities**: - To evaluate business needs and analyse requirements. - To familiarize with the development tools and processes - To perform basic coding with the assigned development tools - To design and create report. - Other ad-hoc duties **Job Requirements** - 0-2 years and above of working experience in the related field is required for this...

**Responsibilities**: - To evaluate business needs and analyse requirements. - To familiarize with the development tools and processes - To perform basic coding with the assigned development tools - To design and create report. - Other ad-hoc duties **Job Requirements** - 0-2 years and above of working experience in the related field is required for this...

Cash Application Team Leader **Key Responsibilities**: - Lead the team to achieve **Cash Application** service objectives. - Function as the expert **Cash Application** processes and related systems. - Collaborate with work streams during process enhancements, acquisitions/divestitures and major system implementations. Ensure that functional issues are...