Telesales (Thai Language)
2 days ago
**OPC Business Support** is a Business Process Outsourcing (BPO) provider offering a wide range of services - from Software Development, Systems Administration and Outbound / Inbound Contact Centre to Project Management and Integrated Marketing.
We are an ambitious, multinational company and we are growing fast Headquartered in Kuala Lumpur, Malaysia, our dynamic team is comprised of professionals across a wide range of disciplines, working in over 10 different languages and supporting clients in over 12 different countries
You need to have knowledge of **sales conversion, sales retention,** and **customer service best practices**. You should also be able to interpret sales metrics and be goal oriented. We expect you to perform well in a team environment and have exceptional people skills.
**How will this career benefit you?**
***
- Attractive Remuneration Package
- Fair Work Life Balance (5 Days Work Week)
- Career Development Opportunities
- High Tech & Collaborative Work Environment
- Exposure to International Work Setting
**You will play an important role in**
- Developing trust and rapport with newly registered clients of the company.
- Converting to funded accounts by developing a strong relationship through frequent communication.
- Up-selling benefits and advantages of trading with the client.
- Raising awareness of product diversification, promotional offers, campaigns, account types & packages, as well risks and rewards associated with trading leveraged products.
- Managing clients' expectations, listen to customers' requirements and present the best possible solution in accordance with the company’s product and services offering.
- Performing other duties which commensurate with this position.
**To be successful in this role, you will need to have**
***
- At least a Diploma in any field or equivalent.
- Similar experience in** online trading **or a** retail financial environment** are preferred.
- Knowledge of sales conversion, sales retention, and customer service best practices.
- **
Good interpersonal and communication skills.**
- Good command of **English & Thai, **both spoken and written.
- **
Local Malaysian only.**:
- **
Flexible and adaptive to changes**, quick to learn, and proactive.
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