Airline Customer Service

**Position Title**: - Executive, Airlines In-Flight Contracts **Reports To**: - Manager, Contract & Project Management **Position Summary**: - Plan, develop, execute and monitor the establishment and implementation of In-Flight Operations’ commercial agreements to ensure that in-flight products and services transactions are governed and protected with...

**Position Title**: - Executive, Benefits Services **Reports To**: - Senior Executive, Benefits Services **Position Summary**: - Working together with the team in managing the day-to-day staff travel-related queries by analyzing and identifying the solution to ensure compliance with the Group Corporate Human Capital Policy and at the same time...

**Have experience in Customer Service Airlines (booking, reservation for airlines).**: - **Mandarin Spoken ONLY.**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect...

**Location**: Cyberjaya, Malaysia **Salary**: RM 8,000 + RM 400 KPI **Shift**: 24/7 Rotational (5 days on, 2 days off) **Start Date**: October 21, 2024 **Open Positions**: 4 **Requirements**: - Bachelor’s degree - Minimum 1 year of customer service experience in the airline or booking industry (required) **Responsibilities**: **Key Duties Include**: -...

Position: Customer Service (Airlines) - Thai speaker Location: KL Sentral Working hours: Rotational shift between 9 AM - 9 PM Working days: 5 working days, 2 off days; Monday to Sunday **Salary**: RM4,000 + RM200 housing allowance + KPI bonus **Requirements**: - Native Thai speaker - Good English, B2 level at least - Diploma and...

**Job Title**: Controller Hub Control Centre **Reports To**: HCC Manager **Department**: ADS - Hub Control Centre **Role Purpose**: Ensuring OTP and Service Deliveries are as per AeroDarat Services target. A primary point of contact between HCC and other departments in order to ensure flight turn around activities are as per precision timing. Proficient...

**Job Title**: - Catering Hi-Lift Driver **Reports To**: - Duty Manager Aircraft Services **Role Purpose**: - Hi-Lift Driver is responsible for promoting and delivering safe, timely and efficient ground handling services including operating all ground equipment to our contractual customer airlines. This is to be carried out in accordance with AeroDarat,...

Location: KL Sentral (Nearby LRT KL Sentral) Type : Permanent Salary : Basic RM4,000 + RM200 House Allowance + KPI Working Hours: 9 AM - 9 PM (9 hours working, rotational) (Monday - Sunday) **Rotational week off** **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or...

DUTIES AND RESPONSIBILITIES: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and...

**Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language english - **Job Overview**: As a Customer Service Representative for our airline, you...

Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: english Thai - This role requires prior experience in customer service within the airline industry, coupled with fluency in...

**Job Title**: - Cargo Operation Officer FOCA **Reports To**: - Cargo Handling Senior Executive BUP FOCA **Position Summary**: - To perform planning and monitoring function and ensure all Foreign Airlines cargo are properly build up in accordance with Customer Airlines standard operating procedures and requirements and achieved the company service...

**Job Title**: - Grooming Standards Executive **Reports To**: - Senior Manager Cabin Crew, In-Flight Services **Role Purpose**: - To ensure that cabin crew members adhere to professional grooming standards, creating a consistent and polished appearance that aligns with the airline's brand image. It is crucial role in maintaining a positive and...

We are hiring for **#Japanese #Aviation** **#Airlines** **#Malaysia**!! ◇航空会社のオペレーター業務◇ **【Airlines】【8am-5pm Sun-Mon 】【昼間勤務！】【Japanese】【クアラルンプールオフィス】** **Job Title**:Japanese Customer Service for Airlines industry **Job Role**: DUTIES AND RESPONSIBILITIES: Primary Job...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language customer support Native speaker knowledge of airline policies - We are currently hiring for** Customer Service Representative...

**Position Title**: - Manager, MICE **Reports To**: - Senior Manager Leisure **Position Summary**: - The main objective of this role is to develop and execute relevant strategies to capture and grow the MICE segment and enhance Malaysia Airline's and Firefly presence in MICE market segment. - This role involves close collaboration with sales team...

**Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Relations Customer Service Japanese language Customer Management Korean Customer oriented Customer...

**Job Title: Japanese Customer Support Representative (Airlines) - NO NIGHT SHIFT** **Location**: Kuala Lumpur, Malaysia **Work Schedule**: - Monday to Sunday Shift from 8 am to 8 pm - 5 days per week (9-hour shift per day with 1-hour break) **Employment Package**: - Competitive basic salary up to MYR 10,000 per month - Comprehensive training provided -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Thai customer support knowledge of airline policies - We are currently hiring for** Customer Service Representative (Thai) for **Airlines...