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Sales Operations Analyst Apac

1 month ago

Malaysia AlignTech Full time

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

Align Technology’s market opportunity and value proposition are strong, and we are continuing to execute our strategies to increase adoption and utilization of our products and services worldwide.

**In this role, you will**

As a Sales Operations Analyst, you will
- Gather feedback from users or requirements and work with IT team to drive enhancements and adoption of selling tools, identify constraints, dependencies, assumptions, risks, and issues.
- Work with peers, stakeholders, and project team to prioritize requirements and gain approval on defined requirements and artifacts, assisting with issue resolution.
- Perform analysis of business processes to identify opportunities and challenges and make recommendations for process and system improvements.
- Work with APAC countries and support APAC sales teams fully
- Review all evaluation feedback and the effectiveness of the training provided, measure outcomes, and identify areas for improvement.
- Involve in performing User testing, testing all the issues, providing functional design, current and future processes, impact analysis, and ensuring all solutions achieve defined business objectives and success metrics.
- Support Sales Operations with ad hoc special projects or training where required back up of other team members in the same team.
- Prepare the learning environment and resources, including setting up equipment, and ensuring the company training facilities and associated training resources are correctly maintained, meeting best practice standards.
- Managing & allocated internal data on the System to support Marketing/ Commercial Team can be followed up on their performances and the sales statement to analyze and define critical action to develop their territories.
- Build & update data for the SFE KPIs dashboard report.
- Translate all materials into Japanese & transfer all technical languages into business languages.

**In this role, you’ll need **

Experience/Education
- Bachelor’s degree in computer science, information technology, Engineering, related field, or equivalent experience required.
- 6-8 years of Project Management Experience
- Experienced in driving automation in work/business processes.
- com Administration certification is an advantage.
- Excellent command of spoken and written English and business **Mandarin** is preferred.
- Experienced using business intelligence tools (e.g., SQL, Power BI, Business Objects, Tableau, Qlik Sense) and spreadsheets.

Competencies & who we need.
- Strong interpersonal and organizational skills with practical communication skills to work with cross-function teams to achieve company goals.
- Experienced with mobile apps.
- Customer-focused and result oriented with a high level of integrity.
- Ability to adapt to changing environments with an entrepreneurial outlook.
- Willingness to go the “Extra Mile” for extraordinary growth.
- Comfortable working in multidisciplinary and multicultural organizations.
- High level of business acumen, particularly in the Sales function, and the ability to translate that into actionable reporting.
- Excellent interpersonal and collaborative skills
- Ability to balance multiple tasks/priorities, consistently meeting deadlines.
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
- Highly driven, result and commitment oriented.

**Sound like a good fit?**

Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

**About Align**

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufac