Aftersales Customer Relations Executive

Job description Summary of Job: **Detail the general purpose or responsibility of this position.** Interacting with customers to provide information in response to inquiries about products or services and to handle and resolve complaints. Responsible for a number of customer-oriented tasks in DXN Cyberville. A motivated, resilient, and compelling persuasive...

**Job Scope**: - Good & Experience in closing Sales. - Provide professional customer support. - Attending and communicating promptly to customer’s needs and queries. - Acknowledging and resolving customer feedback and concerns. - Good & master in following up with customer - Communicating and coordinating with team and management. - Ensure customer...

**Responsibilities**: - To manage the PR & Internal Communications Unit. - To develop PR strategies, campaigns and initiatives (both strategic and tactical) and events that support Cyberview’s and its subsidiaries’ brands and business objectives as well as the strategic communication objectives. - To profile the MD effectively based on communication...

RESPONSIBILITIES 1. Developing positive relationships with all customers. He/she will be the single point of contact for customers and BDC management to call upon for all customer related matters, such as incident reporting and monthly reporting. 2. To understand all the client Delivery items and work with all departments to deliver all tasks timely,...

**Join Our Team as a Accounts Executive (Revenue Assurance)** As a Accounts Executive (Revenue Assurance), you will play a pivotal role in safeguarding our company & financial health by identifying and mitigating risks associated with revenue leakage and ensuring compliance with financial and operational standards. You willcollaborate with cross-functional...

SUMMARY This position will assist the Head of Property Ops and Country General Manager to deliver a full scope of services-related matters to all in-country data centre sites. - Lead in all IT matters, include but not limited to, all cross connect request, infra-structures and systems to support Office IT, BMS, CCTV, card access, Servers, Network for BDC...

Minimum 3 months customer service experiences. - Minimum SPM - Willing to work on shift basis. - Willing to work on weekend. - Willing to work at Cyberjaya. - Possess own transport. - Good spoken and written English and Bahasa Melayu. - Able to start on short notice. **Job Types**: Full-time, Permanent **Salary**: RM1,297.00 - RM2,400.00 per...

**Join Our Team as a Accounts Executive (Revenue Assurance)** As a Accounts Executive (Revenue Assurance), you will play a pivotal role in safeguarding our company & financial health by identifying and mitigating risks associated with revenue leakage and ensuring compliance with financial and operational standards. You willcollaborate with cross-functional...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. **Accountabilities**: - Take ownership for the resolution of complaints, feedback and compliments. - Handle transaction queries, self-serve queries and general loyalty...

Company DescriptionAt myBarber, we believe grooming should be effortless and enjoyable. Our app connects customers with trusted barbers, offering seamless booking experiences for barbershop visits or convenient home services. Since our launch in September 2024, we've partnered with over 300 barbers across Malaysia, providing comprehensive tools for business...

**Responsibilities**: - Inventory and Revenue - Customer Service - Sales and Promotions - Logistics and Operations - Coordinate and execute various key operational and customer growth initiatives - Pushing for Operation Sales to meet the company's KPI - Develop and maintain strong relationships with customers - Gain experience in managing and communicating...

**Company**:Pustaka Permata Ummah **Address**:C-4-1, Cybersquare, Jalan Teknokrat 6, Cyber 5, 63000 Cyberjaya, Selangor **Position**:Sales and Operation Executive **Industry**:Publications **JOB OVERVIEW** Responsible for managing customer requests and product purchases across all online sales platforms and direct sales. **JOB RESPONSIBILITIES** - Manage...

**Job Details**: - Location: Cyberjaya - Contract Duration: 6 months (renewed/extended based on business needs) - Working Hour: Monday - Friday, 8.30am-5.30pm OR 9am - 6pm - Offered Salary: Up to RM 3,200.00 **Responsibilities**: **General Inquiries**: - To handle and resolve all queries relating to marketing activities. - Troubleshoot and resolve...

**Company**:Pustaka Permata Ummah **Address**:C-4-1, Cybersquare, Jalan Teknokrat 6, Cyber 5, 63000 Cyberjaya, Selangor **Position**:Sales and Operation Executive **Industry**:Publications - This job opportunity is being advertised by Acerbic Global SDN BHD, aiming to assist job seekers in securing employment._ **JOB OVERVIEW** Responsible for managing...

Company OverviewBestinet Sdn Bhd (Bestinet Malaysia) is an Information Technology organisation that delivers technologically innovative client-centric cross-border technology solutions for public and private sector clients. The company focuses on smart collaborative partnerships to exceed client expectations.Job SummaryThis is a full-time on-site role as a...

GENERAL SUMMARY OF POSITIONCustomer Service Representative provides maximum customer satisfaction by efficiently managing:the customer portfolio of his/her business or regionall internal customer service related processes in close cooperation with his/her internal customers like Sales, Logistics, Marketing, Credit & Control and Master DataRESPONSIBILITIES &...

Mandarin-English Customer Service Specialist (Travel Project) - Location: Cyberjaya, Malaysia - Shifts: Rotational, including weekends - Responsibilities:Provide exceptional customer support for a travel-focused project, offering assistance in both Mandarin and English. Assist travelers with booking inquiries, flight reservations, hotel accommodations, and...

Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital position requires an action-oriented, flexible problem - solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail,...

Customer service by telephone, mail and chat. - Creation, management and tracking of customer service tickets. - Keep the ticket tray within channel wise SL’s - Understand client policies and guidelines. - Provide customer service via telephone, mail and social media in the native and English language. - Attend and solve doubts complaints and comments to...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...