Customer Relation Personnel

4 weeks ago


Shah Alam, Malaysia EON AUTO MART SDN BHD Full time

Ensure all walk - in customers are greeted and assisted pleasantly with their enquiries.
- Attend and provide amicable solution in resolving customers’ enquiries and complaint.
- Monitor incoming calls are answered within three rings.
- Provide information on current sales/service promotion of products to customers.
- Monitor and prepare weekly, monthly report to After Sales Manager and Customer Care Department on the follow-up and reminder call status.
- Maintain and update customers’ data for sales and after sales department.
- Conduct customer satisfaction survey at branches.
- Assist branch activities in achieving excellent service standard in line with Company’s and Mitsubishi Motors Malaysia’s (MMM) requirements.
- Prepare “Thank You” letters to customers on new car booking.
- Ensure the cleanliness of the customer’s waiting area.
- Perform any other duties that may be assigned by superior and the Company.

**Job Types**: Full-time, Permanent

**Salary**: RM1,600.00 - RM2,300.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus



  • Shah Alam, Malaysia Khind Malaysia Full time

    Job Description: Provide comprehensive support services for Khind's group products, which include: - Attend and deliver exceptional customer service for customers visit our service centre or contact us through our hotline. - Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales...


  • Shah Alam, Malaysia KHIND-MISTRAL (M) SDN BHD Full time

    Job Description: Provide comprehensive support services for Khind's group products, which include: Attend and deliver exceptional customer service for customers visit our service centre or contact us through our hotline. Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales personnel....


  • Shah Alam, Malaysia Khind Malaysia Full time

    As a Customer Relations Advisor, your role is integral to delivering excellent customer experiences and ensuring their satisfaction. You will be responsible for assisting customers with inquiries, addressing concerns, and providing support across various communication channels. Your friendly demeanor, effective communication, and problem-solving skills will...


  • Shah Alam, Selangor, Malaysia KHIND-MISTRAL (M) SDN BHD Full time

    Job Description: Provide comprehensive support services for Khind's group products, which include: Attend and deliver exceptional customer service for customers visit our service centre or contact us through our hotline. Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales personnel....


  • Shah Alam, Selangor, Malaysia Khind Malaysia Full time

    Job Description:Provide comprehensive support services for Khind's group products, which include:Attend and deliver exceptional customer service for customers visit our service centre or contact us through our hotline. Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales personnel. Log...


  • Shah Alam, Selangor, Malaysia Khind Malaysia Full time

    As a Customer Relations Advisor, your role is integral to delivering excellent customer experiences and ensuring their satisfaction. You will be responsible for assisting customers with inquiries, addressing concerns, and providing support across various communication channels. Your friendly demeanor, effective communication, and problem-solving skills will...


  • Shah Alam, Malaysia Rollsie Full time

    **ROLES & RESPONSIBILITIES** - To attend customer inquiry from online social media platforms (mainly WhatsApp). - Maintain good relationship with new and existing customers to establish client base. - Update daily sales report and manage database report. - To understand products, ingredients & functions. - Hit monthly sales target KPI. - Hosting Facebook,...


  • Shah Alam, Malaysia Federal Auto Holdings Berhad Full time

    **Are you passionate about delivering exceptional customer experiences?** **Do you thrive in a dynamic and fast-paced environment?** **If so, we have the perfect opportunity for you! Join Our Team as a Customer Relations Officer / Customer Service Officer !** **Job Highlights**: - Opportunities for Career Growth and Advancement - Branch Incentives Based...


  • Shah Alam, Malaysia Vince Group Sdn Bhd Full time

    Handling clients, regular follow-ups of the clients. - Maintaining healthy relations with the clients. - Have to attend and handle client meeting. - Evaluate our client's customer needs and propose potential solutions. - Managing client along with reporting director / manager including receiving work orders - Provide comprehensive administrative support to...


  • Shah Alam, Malaysia SG CAR SDN BHD Full time

    **JOB RESPONSIBILITIES**: 1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment 3. Prepare and provide Customer Service Analysis report: - a) Customer Focus Compliance Analysis b) 72Hours...


  • Shah Alam, Malaysia Honda Tiong Nam Motor Sdn Bhd Full time

    We are a market leader in the automotive industry with a long history of business in Malaysia. Apart from this, we are Four-time winners of the Honda CEO Award, an award given annually to honour its dealers’ outstanding performances. We are looking for highly motivated, goal-driven, independent, and hands-on professionals to join the dynamic team at our...


  • Shah Alam, Malaysia Honda Tiong Nam Motor Sdn Bhd Full time

    We are a market leader in the automotive industry with a long history of business in Malaysia. Apart from this, we are Four-time winners of the Honda CEO Award, an award given annually to honour its dealers’ outstanding performances. We are looking for highly motivated, goal-driven, independent, and hands-on professionals to join the dynamic team at our...


  • Shah Alam, Selangor, Malaysia SG CAR SDN BHD Full time

    JOB RESPONSIBILITIES:To perform administrative and clerical functionManage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshmentPrepare and provide Customer Service Analysis report:a) Customer Focus Compliance Analysisb) 72Hours callbackc) Complaint Analysisd)...


  • Shah Alam, Malaysia Padini Holdings Berhad Full time

    Direct the daily operations of the CCR team by planning, prioritizing and delegating work tasks to ensure proper functioning of the department; - Identify and implement strategies to improve quality of service, productivity and profitability by studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring...


  • Shah Alam, Selangor, Malaysia Padini Holdings Berhad Full time

    Direct the daily operations of the CCR team by planning, prioritizing and delegating work tasks to ensure proper functioning of the department; Identify and implement strategies to improve quality of service, productivity and profitability by studying, evaluating, and redesigning processes and establishing and communicating service metrics and monitoring and...

  • Customer Relation

    2 weeks ago


    Shah Alam, Selangor, Malaysia HIFDZI SALMIAH KEE HANISAH & CO Full time

    JOB DESCRIPTION To perform front desk duty. Attend to all incoming calls & divert message promptly. Ensure all guest / client are welcomed and direct them to the appropriate person. To perform clerical task and administrative duties such as monitoring runner duties, google review and check office mail box. Maintaining proper administration files. (filling,...


  • Shah Alam, Malaysia AGENSI PEKERJAAN DREAM-JOB SDN BHD Full time

    KEKOSONGAN CUSTOMER RELATIONS OFFICER DIPERLUKAN SEGERA DI SINGAPURA - NEW ENTRY/LEPASAN GRADUAN BOLEH MEMOHON CUSTOMER RELATIONS OFFICER Gaji :$1,800-&2,500 (RM5,400-RM7,500) Deskripsi kerja: 1. Menjawab panggilan dan e-mel dengan segera 2. Menjawab pertanyaan pelanggan dengan memuaskan 3. Melakukan penjualan dalam talian dan perkhidmatan kepada...


  • Shah Alam, Selangor, Malaysia AGENSI PEKERJAAN DREAM-JOB SDN BHD Full time

    KEKOSONGAN CUSTOMER RELATIONS OFFICER DIPERLUKAN SEGERA DI SINGAPURA - NEW ENTRY/LEPASAN GRADUAN BOLEH MEMOHONCUSTOMER RELATIONS OFFICERGaji :$1,800-&2,500 (RM5,400-RM7,500)Deskripsi kerja:1. Menjawab panggilan dan e-mel dengan segera2. Menjawab pertanyaan pelanggan dengan memuaskan3. Melakukan penjualan dalam talian dan perkhidmatan kepada pelangganSyarat...


  • Shah Alam, Malaysia Human Capital Connection Sdn Bhd Full time

    **Be Part of the HCK!** HCK Capital Group has grown into one of the country’s most prominent property developers with its niche concepts involving education, smart and green city elements, showcasing its ability to do the right thing and do things right, and differently. **ROLES & RESPONSIBILITIES** - Execute and manage the full Vacant Possession (VP)...


  • Shah Alam, Malaysia EUPFIN TECHNOLOGY (M) SDN. BHD. Full time

    **Job Highlights** - We will guide you to become an excellent sales coordinator. - We have sister companies in SEA,chance to experience globally. - We are at the growing stage,join us now to become pioneer. As a Sales Coordinator / Customer Service, you will play a crucial role in assisting our sales team with various tasks related to customer engagement,...