Service Delivery Analyst

Position: Service Desk Analyst Based office: Cyberjaya Salary offer: up to RM3,520 Contract: 6 months The incumbent is expected to undertake the following duties and responsibilities: - **Recommend an appropriate course of action to resolve tickets or escalate accordingly.** - Ensure that tickets which cannot be resolved at this level are escalated to the...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

**The Role**: **Job Purpose**: **Scheduling Support Activities**: To liaise with drivers, hauliers, customers (IVR), CSC, other internal partners and scheduling teams to perform amendments to the schedule during its execution, manage customer enquiries and process urgent orders. **Inventory Management Activities**: To ensure VMI / CPP data quality are up to...

**The Role**: As the Order to Delivery (OtD) Scheduling Support for the KL based team, you will take on an exciting challenge of supporting our business by communicating and working closely with our drivers, hauliers, customers, Customer Service Centre (CSC) and Scheduling teams to perform amendments to the schedule during its execution, manage customer...

**Service Desk Analyst** The Service Desk provides a single point of contact for all IT problems and enquiries. Service Desk takes responsibility of the total end to end management of all calls (from the initial contact, until the call is closed) and provides End-to End Tier 1 Incident Management support for all Desktop related problems and queries. The...

**Responsibilities**: - Position title: Helpdesk Analyst (Ticketing System) - Contract: 6 Months Contracts (Cut offs End of June and December) - Venue: Cyberjaya, Selangor - ITIL Framework Cert is an advantage- The incumbent is the first point of contact and main resource in the company in providing end user support. He/she will have to work tactfully with...

**WE’RE RECRUITING!** As one of the UK’s fastest growing MSPs, we’re on the lookout for a Service Delivery Manager! **Location**: Cyberjaya, Malaysia **Salary**: Competitive Base + Benefits **Job Type**: Permanent, Full-time **Hours**: 40 hours per week primarily covering core UK hours A fantastic opportunity awaits to join our Global Services...

**JOB DESCRIPTION**: **Job title**: Business Analyst **Location**: Malaysia **Mode**: Yearly renewable contract **Minimum Job Requirements** - Bachelor’s degree in any relevant field of study. - With domain knowledge of Insurance Industry - 1-3 years of experience in delivery of technical solutions. - Experience in system analysis and design. -...

**Company Description** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

Full-time Employee Status: Regular Role Type: Hybrid Department: Product Development Schedule: Full Time **Company Description**: Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we...

**Business Analyst (Life Insurance domain, Operations Support)** Location: CyberJaya Experience: 3+ Contract: 1 Year, extendable **Basic Qualifications**: - Bachelor’s degree in any relevant field of study. - With domain knowledge of Life Insurance Industry - 3 years of experience in delivery of technical solutions. - Familiar with launching digital...

**What is the opportunity?** RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographic time zones. The country employs a global operating model to maximize efficiencies across time zones and supports a 24/7 operations. As the Associate Director, Data Service Delivery APAC, you...

**SUMMARY** Begin your career with DHL IT Services! We are seeking for a talented Service Desk/CAM Analyst to join our team. You will ensure that requests for assistance are accurately logged, assigned and responded to in a timely manner, according to agreed standards and procedures ensuring that the services offered are carried out within the agreed...

What to Expect The Tesla Delivery team is committed to providing the best ownership experience possible to our customers. This position is a great opportunity to join a world class expanding technology company and have a direct impact on our delivery promise as customers take ownership of their new vehicles. The Delivery Trainee role is the direct point of...

**We are looking for a Video Customer Service **Analyst** to join us!** **Location**:Cyberjaya, Malaysia **Salary**:Competitive Base + Shift Allowance + Benefits **Job Type**:Permanent, Full-time **Hours**: 40h per week on a Rotational Shift Pattern covering Mornings, Afternoons, Evenings and Weekends Nasstar is a managed service specialist. We deliver...

**Job title: Service Desk Analyst - Korean** **Location: Cyberjeya Malaysia** **Job type: Permanent** **Roles and Responsibilities** - Experience of working in a large customer focused environment; - At least 1 year’s experience in a customer service industry, preferably IT based; - At least 2 years experience of working in a helpdesk/customer handling...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Liaising between the IT and business. Acting as an information source and communicator between business users. Enhancing the quality of IT products and services. Analyzing the design of technical systems and business models. Sourcing and implementing new business technology. Finding technological solutions to business requirements. Analyzing data to...