Customer Care Officer

**Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language english - **Job Overview**: As a Customer Service Representative for our airline, you...

Charge+ Federal Territory of Kuala Lumpur, MalaysiaCustomer Care OfficerCharge+ Federal Territory of Kuala Lumpur, MalaysiaRespond to customer inquiries via phone and/or email promptly and professionally.Provide step-by-step assistance to customers on using the company's EV charging stations and mobile app.Identify and resolve technical issues with EV...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

**Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...

Multilingual Customer Care AssociateWe are looking for a highly skilled Multilingual Customer Care Associate to join our team. In this role, you will be responsible for providing exceptional customer service to our clients via various communication channels.Your primary responsibilities will include:Assisting customers with their inquiries and resolving...

Purpose of the role **Responsibilities**: Call Centre Support - Answer Inbound calls from merchants and provide 1st level support - Call management and transfers to relevant departments - Settlement file variances - Missing transactions queries - Permanent and one off refund limit increases. - Full PAN enabling on merchant receipt copies - Settlement time...

Position : Customer Care Executive Salary : RM 2,500 - RM 3,500 Location : Medan 28, Old Klang Road Working Hour : Any 5 days a week (may including weekend), 2 shift rotation 10.00 am - 7.00 pm / 1.00 pm - 10.00 pm - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

**Job Overview:**We are seeking a highly skilled Marketing Strategist to join our team at Hoya Vision Care.About the Role:Develop and execute comprehensive marketing plans for multiple brands and product ranges.Ensure brand consistency across all marketing materials, campaigns, and communications.Manage marketing-related administrative tasks, including...

We're seeking an experienced Customer Care Officer to join our team at Charge+. In this role, you will be responsible for delivering world-class customer service and support to our growing customer base. If you have a passion for helping others and a knack for technical problem-solving, we'd love to hear from you!Job SummaryDeliver exceptional customer...

**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...

Job Description:This role requires a strong analytical mindset and excellent communication skills to drive business growth and excellence in customer care operations. The ideal candidate will have a deep understanding of logistics and shipping industries, with experience in leading or participating in customer care related improvement projects.The successful...

Responsibilities: 1. Attending to inbound calls for consumer throughout the UK, Singapore, Australia etc. 2. Handling enquiries related to credit card and banking on a daily basis. 3. Ability to provide First Call Resolution to consumers. 4. Attend to any ad-hoc tasks. **Requirements**: 1. Must be able to work on rotational shifts (no day shift only, no...

About This RoleThe Customer Care team is responsible for ensuring that all Zenyum customers attain a best-in-class experience through their journey with our invisible braces and consumer products line.You will be the primary contact point with our customers to attain that picture-perfect Instagram-worthy smile. Join our team as we look to spread smiles...

Benefits: - Shift allowance - KPI bonus - 30 days annual leave - Medical, dental, and optical allowance Job Responsibilities: - Role involves working with a well known international banking company - Connect with international customers - Handle and solve customer enquiries, issues and problems through various channels - Maintain a professional...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner while following standard operating procedures. - Comply with...

Are you _driven, results-oriented and a team player?_ With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed. At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they...

Brand Activation SpecialistWe are seeking a skilled Brand Activation Specialist to join our team at Hoya Vision Care.About the Role:Assist in planning and executing brand activation activities, including product launches, training events, and roadshows.Assist in developing creative content for marketing materials, videos, and brand storytelling.Support...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**The Role**: As the Customer Happiness Officer at The Makeover Guys, you will be part of the team that brings our customers on a positive journey! You are key in ensuring their happiness by providing a people-oriented experience through efficient and personalized support. You will also help to increase leads to sales conversion rate through efficient...