![Airebus Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Care Officer
3 weeks ago
Job Description - Minimum SPM - Preferably with an outspoken personality. - Presentable outlook and personality. Honest and responsible - With Customer Service experience is added advantage - Computer Literate - Willing to work in Shifts. One day off (Weekdays) - Medically fit to work. *Location at Corus Hotel, Ampang Kuala Lumpur Job Responsibilities - Confer with customers by telephone or in-person to provide information about services or obtain details on their queries. - Sell tickets as per customer request and needs. - Meticulous and tidy at the opening and closing reports. Keep the counter clean. - Boarding buses and checking customers' numbers and tickets as per SOP. - Check to ensure appropriate changes were made to resolve customer problems. - Ensuring Customer Service satisfaction with clients - Following the process and procedure of the Company. Benefits - KWSP - SOCSO - Medical claim - Annual and medical leave
Airebus Sdn Bhd is the provider of Executive coach Services under the tag line: “The Convenient Way to Fly”. Established in July 2003, operating with 28 double-deck coaches under the name of “Aeroline” with 100 workers inclusive of drivers, stewards, bus mechanics, accountants, and a sales and management team to support our services to ensure all our customers/passengers are taken care of. Aeroline operates its own bus maintenance workshop to fully service all our coaches on timely manner to ensure our coaches are always in tip-top condition for a smooth and safe delivery of our customers/passengers. Our mission is to eliminate the hassles of going through crowded, city bus terminals by transporting our customers/passengers from city-centre to the destinated city-centre in order for them to check in to the hotel upon arrival conveniently. Currently we have more than 700,000 customers/passengers travel with Aeroline. We provide our services with punctuality, safety and professionalism with the best of our abilities to all our customers/passengers.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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