IT Admin Technical Support
3 weeks ago
_**Our client is a Global distributor located at Glenmarie Industrial Park.**_
- Work in collaboration with IT Manager on IT related matters and tasks.
- Provide assistance and support to end users for any configuration and troubleshooting.
- Perform system testing to ensure systems are functioning as per documented requirements.
- Main liaison personnel to coordinate project / troubleshooting issues with users and vendor, in order to resolve issues and meet project deadlines.
- To plan, implement, monitor and upgrade security measures for company users.
- Ensure compliance with company policies and procedures - network hardware and software, user support, security, and backup.
- Ensure timely deployment of various IT security patches, and firmware for network devices, servers, and other devices.
- To manage and **coordinate with outsourcing IT vendors **to ensure services provided are in accordance with SLA for Infrastructure services and end-user support. Review & ensure issues case logs are resolved.
**Requirements**:
- Diploma/Degree in IT/Computer Science or equivalent.
- **1 year of IT Support (1st level) OR IT Admin Support**. Fresh IT Graduates can be considered too.
- Good attitude, pleasant & independent.
- Proficient in MS Office (Word, Power Point and Excel).
- Knowledge in SAP an added advantage but not mandatory.
- Ability to multi-task and work independently with mínimal supervision.
- Permanent vacancy based in Glenmarie Industrial Park, Shah Alam.
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,500.00 per month
Schedule:
- Monday to Friday
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