Outpatient Executive

2 weeks ago


Shah Alam, Malaysia Glory HR Solutions Full time

**Highlights**:

- **A Medical Industry Company with good career prospect**:

- **Friendly and fast-paced working environment**:

- **Attractive remuneration package (Basic + Shift Allowance + Attractive Benefits)**

**Responsibilities**:

- Assess the Admission/Discharge case by following the Insurance policy term and conditions.
- Collect all the complete documents required for the Guarantee Letter (GL) issue and follow up with the sender if the documents are incomplete.
- Issue Guarantee Letter (GL) for the client's request via E-fax, E-mail, and phone calls.
- Follow up with the hospital documents or reports for those incomplete documents cases.
- Calling the hospital to confirm having received the Outpatient Guarantee Letter.
- Result-oriented.

**Job Requirements**:

- Have experience in offering Guarantee Letters.
- Minimum Diploma qualification in any field.
- Required Language(s): English and Bahasa Malaysia.
- Fresh Graduates are encouraged to apply.
- Knowledge of the medical background (added advantage).
- Experience in Call Centre/Third Party Administration (TPA)/Hospitality industry (added advantage).
- Computer literate.
- Able to work in a fast-paced environment, independent, customer-focused, result-oriented & disciplined.
- Able to work late or on shift when required.
- Comply with 24/7 call center operations and scheduling.
- Have own transport.

**Job Types**: Full-time, Fresh graduate

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)


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