Customer Service Executive

4 weeks ago


Shah Alam, Malaysia EMCO Executives Sdn Bhd Full time

Assess the Admission / Discharge case accordance to the Insurance’s policy terms and conditions.
- Ensure all the documents received are complete with info that required for Guarantee Letter (GL) issuance.
- Follow up with hospital on documents (breakdown bill, dosage of medication etc) / reports for those incomplete documents cases.
- Calling hospital to confirm received on the Outpatient (OP) GL.
- Follow up with the sender if the documents received were incomplete.
- Result orientated with sense of urgency, co cooperativeness & eagerness in ensuring efficient teamwork in delivering excellent services to clientele.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

Schedule:

- Rotational shift



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