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Client Success
1 week ago
**Key responsibilities**:
Create Tenancy Agreements:
Draft, review, and execute tenancy agreements in compliance with legal requirements and company policies. Ensure accuracy and completeness of all lease documentation.
Rental Collections from Tenants:
Oversee the timely and accurate collection of rental payments from tenants. Implement and manage efficient rent payment systems.
Follow up for Extended Tenancy:
Proactively communicate with tenants to discuss lease renewal options. Facilitate the extension process, ensuring smooth transitions and updated documentation.
Attend Tenant Inquiries:
Act as the main point of contact for tenant inquiries and concerns. Provide timely and professional responses to address tenant needs and maintain positive relationships.
Handling Maintenance Reports:
Receive and process maintenance requests from tenants. Coordinate with relevant teams to ensure prompt resolution of maintenance issues. Maintain accurate records of maintenance activities.
**Job Requirements**:
- Diploma/Degree in Marketing /Business Studies / Real Estate Management or equivalent.
- Good knowledge of process and procedures relating to tenancy management.
- Result oriented, self-motivated and ability to work independently & also collaborate in a team environment.
- Ability to handle confidential and sensitive information.
- Customer-focused attitude with a commitment to providing excellent service.
- Good understanding and command of Bahasa Malaysia & English/ Mandarin.
**Job Types**: Full-time, Permanent
**Salary**: RM2,300.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Performance bonus
Ability to Commute:
- Subang Jaya (preferred)
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