Banking Operations Executive

2 weeks ago

Malaysia StashAway Full time

**About the role**:
As a Banking Operations Executive at StashAway, you will be directly responsible for brokerage operations functions including execution of cash transfers, transactional due diligence, and customer due diligence. As part of the Operations team, you will work closely with the Client Engagement, Technology, and Product teams to deliver the best client experience possible.

You enjoy constantly thinking of ways to make complicated tasks more efficient and scalable, while keeping a keen eye on the big picture. You are comfortable with continuous learning-on-the-job and grasp complex topics quickly. You are also adept at thinking on your feet to solve problems in a creative and holistic manner.

**Responsibilities**:

- Process and check the daily deposits and withdrawals of customers (includes Suspicious Transaction Monitoring).
- Work with the Client Engagement team to contact customers for transaction verification (e.g. obtaining proof of fund transfer when necessary).
- Manage the end-to-end money flow to execute the investment of customers' funds (e.g. transfer of funds to the Broker).
- Review sanctions screening results to facilitate risk profiling of customers.
- Investigate and resolve transactional issues (e.g. stalled withdrawals, reconciliation discrepancies) together with the Tech team.
- Take ownership of Operational tasks and continuously find ways to improve the efficiency of such tasks.
- Undertake ad-hoc Operations projects as required.

**Requirements**:
Must-Haves:

- Open only to Malaysia Citizens or Permanent Residents.
- Bachelor degree, preferably in the following disciplines, e.g. Business Management, Operations, Finance, Accounting.
- Customer-centric business philosophy and collaborative mindset.
- Keen attention to detail and excellent organisational skills.
- Ability to learn quickly and problem solve on the fly with limited guidance.
We have an annual Learning & Development budget of S$1,000/year for you to take charge of your learning
- Enjoy identifying solutions to complex issues.
- Strong communication skills in working with multiple internal and external stakeholders.
- Comfortable with understanding process flows and designing new processes from scratch.

Good-to-Haves:

- Prior experience at a bank or financial institution in back-office operations, finance, investing, or business administration.
- Prior experience in an audit firm, financial technology institution (fintech)
- Prior experience in defining key reporting metrics
- Basic SQL experience
Appreciation for compliance and adherence to government regulations.
- Securities regulatory knowledge and strong understanding of fund transfers, corporate actions/dividends, and trading.
- Understanding of anti-money laundering (AML) and risk mitigation regulations.

**Benefits**:
Employee financial and physical well-being
- Compensation package: you will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
- Comprehensive insurance coverage: free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
- Management fee discount: you will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies
- Work-from-home policy: you may choose to work from home or the office depending on what works best for you and your team.
- Work-from-anywhere policy: you may request to work remotely for up to eight weeks in another country.
- Unlimited paid annual leave: it should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
- Personal work equipment budget: it’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities
- Annual L&D budget: you will be given a SGD 1,000 (approximately MYR 3,000) budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.
- Discount on selected postgraduate courses with INTI: you will receive a 40% discount for the courses you enrol in. Your spouse or children are entitled to a 16% discount for courses they enrol in.

Team bonding budget and initiatives
- Quarterly team bonding budget: we encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
- Bi-annual off-sites (once in Apr and Oct): each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

Partnership discounts and benefits
- Perkaholic: you receive exclusive discounts and benefits for a plethora of goods and services throug

  • Executive, Treasury Processing Centre

    7 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - He / She will assist Unit Head Treasury Processing Centre to ensure accuracy and efficiency in the processing of all treasury products for bank and non-bank counter-parties with the objective of avoiding operational risks and losses. - Maintain...

  • Svc Mgr

    7 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Service champion of the branch ensuring branch staff deliver up-to-mark customer experience - Lead customer acquisition and retention - Lead and deliver high standard of customer service through proactive engagement with customers. - Proactive in...

  • HR Optns, Payroll&rewards Exec

    7 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Work closely with Section Head, HR Operations, Payroll & Rewards Mgt to develop, implement and review all C&B strategy and action plans, hence contributing to achieve the Bank’s vision and goals. - Ensure smooth delivery of C&B and HR Operations...

  • Customer Service Officer

    7 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...

  • Dealer, Commercial Fx Sales

    7 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: To meet the Institutional Sales Team target revenue by - increase sales revenue from fixed income product distribution into institutional investors and - widen and diversify the fixed Income clientele base **Key Responsibilities**: To execute sales...

  • Snr Credit Evaluation Mgr

    7 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - To ensure recommendations and approvals for new and review loans result in no more than 2% of loans turning NPL within 12 months and approval turnaround time is met by: **Key Responsibilities**: **Evaluation** - Evaluate and approve, reject or...

  • Executive - Personal Financial Services (Operations

    7 months ago

    Malaysia Hong Leong Bank Full time

    Executive - Personal Financial Services (Operations & Customer Service) **If you are looking to excel and make a difference, take a closer look at us...** Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank's products and services to customers and responsible for high...

  • Credit Analyst, Fixed Income

    9 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: Facilitate smooth day-to-day operations of the Treasury Investment team via: - Generating CREST internal rating for Fast Track & annual review credit papers - Conducting Related Party and Connected Party checks - Updating of information for MAS...

  • Snr Auditor

    7 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Perform functional audit of RHB Singapore entities in order to ensure: - Soundness and adequacy of governance, risk management and internal control system - Compliance with statutory and regulatory requirements as well as internal policies and...

  • Executive Officer, Go

    1 week ago

    Malaysia CIMB Group Full time

    **BUSINESS PERFORMANCE AND OPERATIONS Business Performance - Effective management and control of Wholesales Bank Notes to ensure compliance with internal policies and regulatory requirements. - Identify and eliminate nonvalue-added functions to achieve greater output with increase rate of delivery and cost reduction. - Initiate process improvement and...

  • Driver

    7 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide transportation services for Country Head Singapore & all RHB entities’ assignments, and maintain company vehicles in good working condition to ensure safe & on-time arrival at destination. - The driver will share workload with the other...

  • Uh, Treasury Processing Ctre

    7 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - He /She will assist Head, Treasury Operations Control to oversee the day-to-day operations in ensuring accuracy and efficiency with the objective of avoiding operational risk and losses. - Maintain a high quality customer service standards by...

  • Trade Services Manager

    7 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: Mentor and guide a team of Trade Services Specialists to achieve the following targets - Drive Multi Trade Line utilization to maximize fee income. - Ensuring efficient and error free processing of trade transactions in line with international...

  • Portfolio Management Specialist, Sme Banking

    9 months ago

    Malaysia CIMB Group Full time

    To handle servicing and operations issues arising from customers in the portfolio covering: o Follow up on Monthly accounts event triggered alerts o Handling of daily non-loan customer service issues o Support post loan monitoring activities of SME loan accounts - Handle the daily servicing & operational matters, and provide quality banking service to...

  • Vice President, Islamic Banking Risk Management

    2 weeks ago

    Malaysia CIMB Group Full time

    Lead and drive framework and management of Islamic Banking Risks to ensure Islamic Banking related risks are undertaken within the Risk Appetite and objectives of CIMB Islamic Bank regionally. **Responsibilities**: - To drive and manage implementation of risk management framework and initiatives for Islamic Banking within the Group as a second line of...

  • Relationship Manager, Commercial Banking Centre

    9 months ago

    Malaysia CIMB Group Full time

    Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required, for both existing and potential clients. Execute the account strategy plan including cross-selling activities or phase-out activities. - Be the first-line primary contact person for the customer on all queries relating to credit,...

  • Financial Services Consultant, Jalan Bank Kuantan

    7 months ago

    Malaysia CIMB Group Full time

    Job Title: Financial Service Consultant (FSC)- Unit : Respective Branches- Job Location: Branch- Job Title of Direct Superior : Branch Manager- Key Responsibilities- To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers.- To provide professional advice and on appropriate...

  • Manager, Transaction Banking

    9 months ago

    Malaysia CIMB Group Full time

    **Key Responsibilities** To work alongside Stakeholders to develop and deliver a Transaction Banking (TB) Sales plan for the segment in line with the overall Business Plans of TB involving the following: - Proactive management of new and existing clients within the assigned TB portfolio. Ensure the Bank’s share of wallet is grown and consistently...

  • Executive Officer, Go

    8 months ago

    Malaysia CIMB Group Full time

    No operational lapses / errors resulting in monetary & reputable loss. - No nearly missed incidents during the year. - Provide support during implementation of project, system enhancement, and re-engineering initiatives to improve efficiencies. - Adhere to the Bank’s Policies & Procedures, and regulators’ guidelines when conducting operations process. -...

  • Assistant Vice President, Group Commercial Banking

    5 days ago

    Malaysia CIMB Group Full time

    Develops and spearheads the execution of strategies for regional asset quality and portfolio management particularly Thailand, Indonesia, Singapore and Cambodia to reduce possible losses for the Group due to credit impairment and provisioning. - Drives and implements regional initiatives to improve the asset quality of commercial banking with the objective...