Agent, Casino Services

2 weeks ago


Kuala Lumpur, Malaysia Elabram Systems Inc Full time

Telemarketing and liaising with guest request and assists with Casino Ops function.
- Assist players with booking reservations pertaining to guest entertainment, dining, and other services.
- Assist Operations team with the booking of Hotel, Limousine, restaurant reservations and all other request for patrons.
- Process all guest requests and complaints and respond promptly and discreetly to guest inquiries.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Up-sell and cross-sell property amenities to guests’ company-wide.
- Provide excellent service consistent with the property’s core service standards and brand attributes.
- Proactively seek to provide refined luxury service ensuring guest satisfaction.

**Qualifications**:

- Ability to effectively communicate in English and Korean/Chinese, in both written and oral forms.
- Fresh graduate is welcome to apply.
- Basic knowledge of computer skill.
- Willing to work on shifting schedules, including weekends and holidays.
- Has excellent customer service.

职位类型:全职, 终身制

薪资: RM17,000.00至RM23,000.00(每月 )

Application Question(s):

- Can you send a set card once qualified?

**Experience**:

- Casino Service Agent: 1 year (preferred)
- Hotel and Casino: 1 year (required)

**Language**:

- Mandarin (required)


  • Casino Services Agent

    6 hours ago


    Kuala Lumpur, Malaysia Elabram Systems Inc Full time

    Telemarketing and liaising with guest request and assists with Casino Ops function. - Assist players with booking reservations pertaining to guest entertainment, dining, and other services. - Assist Operations team with the booking of Hotel, Limousine, restaurant reservations and all other request for patrons. - Process all guest requests and complaints and...

  • Casino Agent

    6 hours ago


    Kuala Lumpur, Malaysia Elabram Systems Inc Full time

    Telemarketing and liaising with guest request and assists with Casino Ops function. - Assist players with booking reservations pertaining to guest entertainment, dining, and other services. - Assist Operations team with the booking of Hotel, Limousine, restaurant reservations and all other request for patrons. - Process all guest requests and complaints and...

  • Manager, Vip Services

    2 weeks ago


    Kuala Lumpur, Malaysia Elabram Full time

    Job Description Assists the Senior Manager in developing standards, policies and procedures for the accomplishment of department objectives. Maintains policies and procedures that ensure guest complimentaries are issued in accordance with the casino’s guidelines and system of internal controls. Supports the regional VP of VIP Business Development in...


  • Kuala Lumpur, Malaysia Qatar Airways Full time

    We are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Shared Services Sdn Bhd Full time

    About the JobThe Multilingual Contact Centre Agent is responsible for handling customer inquiries and resolving issues in multiple languages, including Mandarin and Cantonese.You will be part of a dynamic team that values collaboration, innovation, and continuous improvement.As a Multilingual Contact Centre Agent, you will have the opportunity to work on...

  • Guest Service Agent

    2 weeks ago


    Kuala Lumpur, Malaysia Shangri-La Hotels Full time

    At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...


  • Kuala Lumpur, Malaysia Bilingual Language Services Full time

    We are in the search of Bilingual Customer Service Agents who are fluent in English and Cantonese to become Over the Phone Interpreters. **Duties**: Excellent customer service skills are essential for effectively managing interactions with patients, healthcare professionals, and other stakeholders Interpreting and Medical terminology knowledges would be a...

  • Patent Agent

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Spruson & Ferguson Full time

    We are currently looking for a registered Patent Agent to join our team in our Kuala Lumpur office.Candidates considering this position will be registered Patent Agents and have a PhD or master's in Biology, Biochemistry, Biotechnology or Life Science (in any field of specialization), chemistry or Material Science (in any field of specialization). More...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Atma Global Services Full time

    Join us at Atma Global Services, a leading provider of life insurance solutions in Kuala Lumpur, Malaysia.BenefitsCompetitive Salary: A comprehensive compensation package that reflects your value to our organization.Professional Growth Opportunities: We believe in investing in our employees' development and success.The ideal candidate will have strong...

  • Front Office Agent

    6 hours ago


    Kuala Lumpur, Malaysia Elabram Full time

    Job Description - Telemarketing and liaising with guest request and assists with Casino Ops function. - Assist players with booking reservations pertaining to guest entertainment, dining, and other services. - Assist Operations team with the booking of Hotel, Limousine, restaurant reservations and all other request for patrons. - Process all guest requests...


  • Kuala Lumpur, Malaysia Shangri-La Hotels Full time

    At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...


  • Kuala Lumpur, Malaysia TixCarte Full time

    TixCarte is looking for freelance/independent travel agents to work together helping customers to get affordable and convenient tickets. Anyone can be a freelance travel agent with TixCarte! It is a career opportunity as you can include this in your resume and work freely at your own pace. This job is commission based and commission is up to 20%. Some of our...

  • Guest Service Agent

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full time

    Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters....


  • Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...


  • Kuala Lumpur, Malaysia Jom Kerja! Full time

    **Job Title : Customer Service Agent** **Shift Timing** Normal working hours / Day shift **Working Roster** 5 days per week, each shift is 9 hours in duration including a 1-hour lunch break. **Role & Responsibilties** - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering...

  • Sales Manager

    2 weeks ago


    Kuala Lumpur, Malaysia Genting Malaysia Berhad Full time

    **Genting Malaysia Berhad** Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With over 50 years of experience...


  • Kuala Lumpur, Malaysia Ria Full time

    Ria is looking for a Compliance Associate - Agent Oversight for our Compliance Department at our corporate office in Kuala Lumpur, Malaysia. Reports to and works under the supervision of Compliance Supervisor, this position will play a key role in performing audit visitations and inspections to the money remittance business of Ria Financial Services and its...

  • Guest Service Agent

    3 weeks ago


    Kuala Lumpur, Malaysia Shangri-La Hotels Full time

    Traders Hotel Kuala Lumpur Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused...

  • Real Estate Agent

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Kith and Kin Realty Full time

    Kith and Kin Realty is a new generation Real Estate Agency based in Malaysia, devoted to providing exceptional experiences to customers, co-agents, and partners. The company believes in empowering its team members to deliver the best service possible. The essence of Kith and Kin lies in friendship, family, and togetherness, with a shared commitment to the...

  • Guest Service Agent

    2 weeks ago


    Kuala Lumpur, Malaysia Pan Pacific Hotels Group Full time

    **Malaysia** **PARKROYAL COLLECTION Kuala Lumpur** **Rooms** **Job Grade**: Full Time PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur’s Golden Triangle, where shopping, entertainment and commerce all come together. Step outside our doors and experience a variety of food, available around the clock. Choose from a wide...